USHA THAPA
**-** **** **,***# *G Woodside, NY ***77
Contact No.:+1-929-***-****)
KEY SKILLS
Office Skills
Front Desk Reception Customer Service Filing
Database & Records Management Executive & Administrative Support
Reports & Spreadsheets Complaint Handling Data Entry
Computer Skills:
Word Excel PowerPoint, Tally Accounting
PROFESSIONAL EXPERIENCES:
ADPP Enterprises, INC (Mahwah, NJ)
Receptionist cum Administrator (Apr 13 to mid-March 2015)
Key Role and Duties
• Handling a variety of customer service and administrative tasks and resolve customer issues.
• Managing the receptionist area, including greeting visitors and responding to telephone enquiries and in-person requests for information.
• Dispersing incoming mail to correct recipients throughout the office.
• Scanning files, sending faxing and managing incoming and outgoing correspondence.
• Preparing salary sheet for the employees and payment cheques.
• Assisting in data input of transactions using Excel spreadsheet.
Chinese Store, Brooklyn, New York
Cashier cum Store Assistant (May 06 – Oct 08)
Key Role and Duties
• Reviewed price sheets to note price changes and sale items.
• Recorded prices and departments, subtotals taxable items, and totals purchases on cash register.
• Collects cash, check, or charge payment from customer and makes change for cash transactions.
• Stocked shelves and marks prices on items.
• Counted money in cash drawer at beginning and end of work shift.
• Recorded daily transaction amounts from cash register to balance cash drawer.
• Used electronic scanner to record price.
Vijaya Community Education Co-Operative Limited, Nawalparasi, Nepal
Grade Teacher Jul 02- May 06
• Teaching and Instruction.
• Assessments, Evaluations and Grades.
• Supervision and Classroom Control.
• Parent/Teacher Meetings.
• Attending Conferences and Workshops.
EDUCATION
2006-2008 Master's Degree in Business Management, Tribhuvan University, Nepal.
2001-2005 Bachelor's Degree in Business Management, Tribhuvan Univeristy, Nepal.
AWARDS & RECOGNITIONS
• NIHST Professional of the Year, Tally Accounting, 2008.
• Appreciation Award, Professionalism in Teaching, Vijaya Community Education Co- Operative Limited, Nepal 2002- 2006.
• Best Athlete Award of Nawalparasi District,Nepal in 1999.
HOBBIES AND INTERESTS
• Craft, fashion design and art techniques.
• Enjoy listening music and active in sports.