Microsoft Office Computer Science
Resume:
Aaron Bissue
**** ** **** ****** ********* Oregon
USA
Contact
Email: ***********@*****.**.**
Summary of Skills
Comfortable in working independently as well as a team member
Excellent multitasking, problem solving and resource management skills
Passionate to acquire new skills and adapt them to deliver results
Excellent time-management and communication skills
Confident and patient worker with the ability to develop and maintain professional rapport with colleagues and clients through effective communication
Career History
January 2017 - Current : UTC Climate, Controls & Security 4001 Fairview Industrial Drive Salem Oregon
Demonstrated ability to provide user support by means of remote desktop
Client side / facing operation
Knowledge of various switches, routers, firewalls, antivirus software
Server Operating Systems / Software
Windows Server 2012 R2/2008 R2/2003
PowerShell, MS-Hyper-V / Symantec End Point Protection
Document hardware / Software / Network related technical issues
Customized client’s computers by installation of firewalls, virus software and removal of Spyware / Malware
Firewall configurations and exceptions
Dealt with various hardware such as HP/Compaq ProLiant, Dell Power Edge Servers, Compaq, Dell, Acer PCs, Lenovo ThinkPad Laptops, Epson, Canon, Dell and Samsung Printers
PC Client Operating System / Software using Windows 10/8/7 – Vista / XP / 2000
Microsoft Office 2003 / 2007 /2010, VNC Viewer, Symantec Ghost, McAfee Anti-Virus
Carry out on-site analysis, identification and resolution of difficult desktop problems for the end user
Provided end-user technological support for computer and LAN related issues
Setup, deployed and maintained of end-user machines
Assisted in discovery, research and resolution of technical issues
January 2014 - November 2015 OSTEC Solutions 3rd Floor Grand Oyeeman, Liberation Road Airport Accra Ghana
Carry out on-site analysis, identification and resolution of difficult desktop problems for the end user
Provided end-user technological support for LAN related issues
Upgraded, migrated Windows 7 from Windows Vista\ XP professional machines
Setup, deployed and maintained of end-user machines
Assisted in training end users on new applications and operating systems
Monitored and managed email spam filters, firewalls and anti-virus systems
Education
June 2005 : London Metropolitan University London UK
Bachelor Degree of Computer Science: Business Information Systems
May 2016 :
Microsoft Certified Professional (MCP)
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