Project Manager Management

Shannon Morrison Contact me via email at ***********@***.*** or Cell/VM at 253-***-****

I am a PM 3/4 Coordinator/Controller with 16 years experience on a broad range of projects, engaged in planning, analyzing, reporting, support, implementation, finance, process improvement, and deployments. I have a BS in Business Administration, a CAPM, through ESI International, and ITILv3 Certification. I am proficient in Windows, Office, Word, Excel, Outlook, Access, Powerpoint, MS Project, SharePoint, Visio, CRM.

REI Co-Op (Volt) PM/Project Analyst POS Replacement 1/2017-2/2017

Assisted with the planning, editing, and creation of tracking and set up of Pilot Installs &Timelines for the Project.

Worked with Vendors to streamline processes and validate locations and hardware needed for installation.

SharePoint posting of Documents, meeting minutes & notes, Action Items, etc.

Microsoft MSRC (Chameleon) PM/Data Analyst:CRM 5/2016-10/2016

Assisted with, edited and analyzed data for the Project, streamlining the transition, automation, transference and validation of data regarding Affected Software, Mitigations and Workarounds from Bulletins to the CRM Database to the Customer portal from Microsoft Security Response Center Team

Microsoft (Bill JC) Advocacy Manager CFA 3/2015-7/2015

Get Help case monitored progress/ solutions with Product Groups & Managed Communications between Customers, Support and Escalation Managers

Provide business management focused insights to support activities and carefully documented cases for Executive visibility and focus.

Daily reviews of support notes and communications with Customer, SME’s & TAM’s, providing Status Updates to customer

Nokia Solutions Networks (Mantra/Tangent) USD Project Controller 7/2013- 10/2014

Delivered Executive Project Review PowerPoint Deck weekly including status & timelines for approximately 35 projects utilizing PowerPoint, Visio, & Excel.

SharePoint posting of Documents, meeting minutes, Action Items, etc. & Project Financial Review Process

Developed and streamlined the process to prepare this deck by 5 hours each week.

Parallels (Volt) Professional Services Project Support Administrator 5/2012-1/2013

Developed and documented Processes for a global start-up company with offices in Russia, Munich, Singapore & Renton,

SharePoint Wiki Design & Administration and access of documents for Project Status update PowerPoint Deck.

Assisted in International System Integration sub-contractor (3rd Party) management, Status tracking, Time Input, Milestones, etc.

Found over $300K in Re-billable Expenses with Contract Review, Finance & Expense tracking

Microsoft (Siemens/Atos) Business Analyst/CompHot Coordinator 6/2011-8/2011

Providing stakeholders information, framework, and reporting needed to drive change and successfully meet objectives

Managing deliverables on assignments and Maintaining forward momentum on assignments managed for the customer

SharePoint Administration, permissions, document repository, etc.

T-Mobile (Harvey Nash) Project Manager 3/2011-5/2011

Supported the Churn “Save Queue” Project Work-stream team by tracking Initiatives, Projects & RAID/Action Items in SharePoint

Managed documents & prepared slide decks in PowerPoint

Hewlett Packard (TekSystems) Project Manager/Work Flow Coordinator 10/2009-12/2009

Coordinated server decommissions, refresh, repurpose, and build processes across associated towers.

Maintained and administered project tracking in SharePoint.

Verizon Business (TekSource) Project Coordinator/Specialist 5/2008-10/2008

Central point of contact for the Container Board Packaging & Recycling (CBPR) team on site at Weyerhaeuser

Actively managed project details & tasks, work items are completed on time, including Coordinate travel/hotel for Engineers, Built Time Tracking & Project Status Report Tools. Access Database (input & update) regarding Supercedure processes.

Education

TLG Learning

Project Management for Professionals

Feb 11, 2011

SharePoint for Business Managers

Sept 17, 2010

Crystal Reports Level 1 & 2

Jan 25, 2011

ITIL v3 Foundations & Certification

Sept 10, 2010

Implement & Maintain SQL 2005 Reporting Svcs

Dec 8, 2010

Managing & Maintaining MS Windows Server 2003

Aug 13, 2010

Excel 2010 Level 1, 2 & 3

Feb 2, 2010

SQL Queries & Transcripts Objectives

Aug 4, 2010

MS Project 2007

Nov 2, 2010

NetWork+ Objectives

Jul 23, 2010

SharePoint Designer

Oct 1, 2010

Alameda College and University

Bachelor of Science in Business Administration

Association for Online Academic Excellence

Oct 18, 2002

ESI International through George Washington University

Associates Certificate in Project Management

Oct. 3, 2001

Managing Projects in Organizations

July 23-25, 2001

Project Leadership, Management, Communication

Aug 27-31, 2001

Contracting for Project Managers

Oct 1-3, 2001

References

Jeff Nord 425-***-****

Professional Services Director

Parallels, Inc.

*****@*********.***

Tenalyn Johnson 253-***-****

Project Manager

Hewlett Packard

*******@*******.***

Craig Moyers 831-***-****

Sr. Program Mgr Global Svcs.

General Dynamics - SATCOM

*****.******@*********.***

Tom Gudgel 206-***-****

Project Manager

Verizon Business

********@*****.***

Taylor Giddens 913-***-****

Solutions Architect

Parallels, Inc.

********@*********.***

Jamie Fox 206-***-****

Computer Engineer

Disney

******@*******.***

Eric Tan 425-***-****

Technical Project Manger

Lucent Technologies

*******@*****.***

Jeff DeLeeuw 206-***-****

USD Program Manager

Nokia Solutions Network

****.*******@***.***

Contact this candidate