KAREN KNOWLES-JONES

Po. Box *****

Sugar Land, Texas 77496

acz2aw@r.postjobfree.com

832-***-****

PERSONAL STATEMENT

I am a licensed Pharmacist in Texas and Kentucky with a Bachelor’s Degree in Pharmacy and a Master’s Degree in Biology with 26 years of experience as a Pharmacy Manager. I provide quality patient care and fast and accurate medication dispensing. I work efficiently and independently making employment decisions, directing and supervising pharmacy technicians and staff pharmacist. I have managed $3,000,000 to $40,000,000 dollars’ retail stores as a Pharmacy Manager.

MANAGEMENT

Contributed to the development of strategy and planning to grow business by increasing

gross profits and sales by implementing Flavor rx program, Prescription Discount Card, dispensing generics to minimize cost, and participated in community programs to administer

blood pressure reading awareness, influenza, Tdap, zostavax, and meningitis vaccination programs.

Revised, wrote and ensure compliance with company policies and procedures. Complied with state and federal laws as regulated by The State Board of Pharmacy in Texas and Kentucky, The Drug Enforcement Administration, Department of Public Safety, The Prescription Drug Monitoring Program in Texas and Kentucky, as well as, non-resident pharmacy states such as, Arizona, Georgia, Florida, Hawaii, Illinois, Colorado. Maintain records for control substances;

Maintain current registration, reviewing existing and new legislation; advising on needed actions.

Responsible for the daily operation of the pharmacy. Provided supervision and development opportunities for technician, interns and staff Pharmacist. Manage ancillary staff in fulfilling more than 200 to 1,000 prescriptions weekly. Conducted performance review and evaluations of staff on an annual basis. Coached and executed counseling discussions with staff as needed to improve performance. Established, coordinated and maintained the work schedule to best serve the needs of the company to provide efficient customer service and in accordance with budgeted payroll hours. Supervised and completed daily third party rejection, daily orders, delegated duties to subordinates. Organized and directed technician work flow, verifying order entries,

preparation and labeling of non- sterile compound drugs, reviewing and interpreting physician orders, detecting therapeutic incompatibilities. Counseling and resolving customer’s questions.

EXPERIENCE

March 2014 – Present JB Adams Medical

Houston, Texas

Pharmacy Manager

Supervised the daily operations of the Compound Pharmacy

Saved company thousands of dollars by writing letters to recoup

audit appeals and complying with insurance company’s policy.

Increased sales by increasing cash option for non-sterile

compound medications to customers.

Increase sales for company by becoming a license Pharmacist in

state of Kentucky to offer mail order service to customers.

Applied for license to become a non-resident pharmacy in states

such as, Arizona, Illinois, Colorado, Florida, Georgia, Hawaii,

Washington, Nevada, and Ohio to increase pharmacy profits.

Maintained accurate inventory management and record keeping

Supervised and reviewed pharmacy technician’s preparation of medications

and interpreting physician orders, packaging, labeling, batch sheets

and non-sterile medications.

Writing and implementing sop to execute workflow

Writing and developing personal medication guides for compound

prescriptions.

Worked independently, strong decision-making ability delegating

duties to pharmacy staff.

Exhibit confidence in self and others by inspiring and motivating

developing subordinates’ skills to encourage growth

Identified and resolve problems in a timely manner, consulting

with patient’s.

September 2012- December 2013 QVL PHARMACY

Houston, Texas

Pharmacy Manager

Supervised the daily operations of the pharmacy, such as, inventory management

maintain proper inventory levels, rotating stock and immediately complied

with prescription drug recall. Increase efficiency and minimize patient wait

times offering mail order services. Delegated duties to technicians, and

staff Pharmacist. Maintain proper inventory records and order controls via

Csos ordering system through wholesaler. Reported and Participated in

the prescription Monitoring Program. Supervised and reviewed pharmacy technician’s preparation of medications and interpreting physician orders, labeling, and filling.

Contributed to the development of planning to offer immunization program to administered influenza and meningitis vaccinations to increase gross profit of the company.

Collaborated closely with health care professions to monitor and assess the

quality and effectiveness of drug regimen.

CPR certification

Certified immunizing Pharmacist in Texas

Perform drug utilization review via medication therapy management to increase

gross profits.

Counsel patients regarding medication use, side effects, and possible drug

interaction.

Knowledge of Mckesson Enterprise System and Retail POS System

WALGREENS

Houston, Texas

June 2001- August 2012

Pharmacy Manager

Managed high volume retail store ranging from $3,0000 to $10,000,000 dollars.

Contributed to the development of strategy and planning to grow business by increasing

gross profits and sales by implementing Flavor rx program, Prescription Discount Card, dispensing generics minimizing cost, and participated in community programs to administer blood pressure reading awareness, influenza, Tdap, zostavax, and meningitis vaccination programs and drug therapy management.

Responsible for the daily operation of the pharmacy. Provided supervision and development opportunities for technician, interns and staff Pharmacist, delegating

duties and supervising the dispensing, filling, data entry of technicians, and work flow.

Maintained accurate record keeping of control substance and non-control

substance by following state and federal record keeping guidelines

Implemented medication therapy management for Medicare part D customers

Participated and attended Pharmacy Manager Meetings.

Maintained proper pharmacy and safety procedures and standards

including pharmacy cleanliness

Maintained proper compliance logs, including refrigerator temperatures.

Reviewed and conducted drug utilization

Conducted and evaluated technicians and staff pharmacist annual performance

reviews.

Certified immunizing Pharmacist

CPR Certified

Resolved customer issues, complaints and questions in a timely manner

Registered as a preceptor for pharmacy students and technicians

Conducted staff meetings regularly.

ECKERD’S

Houston, Texas

December 1990 – June 2001

Pharmacy Manager

Supervised daily operations of the pharmacy delegating duties to technicians,

pulled and return expired drugs, supervising the dispensing, filling, data entry of technicians.

Maintained proper inventory level for controlled and non-control drugs.

Provided friendly customer service

Maintained patient confidentiality

Interpreted prescription orders

Accurately process and dispensed prescription orders

Attended Pharmacy Manager’s Meeting

Operated POS System

Maintained proper pharmacy and safety procedures and standards

including pharmacy cleanliness

EDUCATION

BACHELOR OF SCIENCE IN PHARMACY (JAN,1984-AUG,1990)

TEXAS SOUTHERN UNIVERSITY

HOUSTON, TEXAS

MASTERS DEGREE IN BIOLOGY (JAN,1991-MAY,1994)

TEXAS SOUTHERN UNIVERSITY

HOUSTON, TEXAS

IV CERTIFIED

REFERENCES AVAILABLE UPON REQUEST

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