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Torrance, California

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Westwood, California

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Murrieta, California

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Inglewood, California

DENISE FRANCIS

Summary

Driven and energetic real estate professional with 20 + years of experience in the real estate industry. Highly adept at building excellent working relationships with other real estate agents, lenders, appraisers, title companies, surveyors, escrow and attorneys.

Skills

Prospecting

Market Research

Excellent communicator

Contract Drafting

Customer Service

Highly professional

Lead follow up

Honest and ethical

Accomplishments

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Received Certificate as a licensed real estate appraiser 1993 Completed Century 21 Broker Assistant Certification Certified Hud Counselor (Foreclosure and Short Sales Cases) Experience

Community Loan Officer/Appraiser

World Savings and Loan Association

Interviewed an average of 60 mortgage loan applicants per month. Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan. Educated customers on the variety of loan products and available credit options.

Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports. Effectively managed more than 100 client relationships. Executive Assistant to Commercial Loan Officer

Southern Pacific Bank

Served as executive assistant to top agent, assisted senior-level credit officers with complex loan applications. Adhered to all federal and state compliance guidelines relative to commercial mortgage lending. Performed daily maintenance of the loan applicant database. Handled and distributed all incoming and outgoing mail. Investigated issues and problems and drafted responses to urgent requests from escrow, title other brokers.Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Real Estate Assistant/Office Administrator

Murrieta Home Motgage

Reviewed and edited loan agreements to assure accuracy, recommended loans for approval or denial, developed and maintained relationships with local realtors. Assisted senior-level credit officers with complex loan applications. Educated customers on the variety of loan products and available credit options. Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research. Broker Assistant/Asset Manager (B of A Properties) Century 21 The Firm

Coordinated appointments with prospective buyers to showcase properties. Organized charity and public events to bring awareness to the neighborhood for first time buyers, generating lead flow for agents. Assisted in developing marketing material for upcoming listings. Responsible for the property management of real estate owned properties for( Bank of America, Wells Fargo, and other institutions) that were assigned to Century 21. Assigned all vendor services in order to maintain REO Properties. Performed BPO services for out of state lenders. Heavy farming and cold calling experience to obtain exclusive listings. Educated clients on the current real estate market and answered any questions they had. 118 North Hillcrest Boulevard Unit A, Inglewood, CA 90301 H: 424-***-**** C: 310-***-**** acz24h@r.postjobfree.com 1987

Los Angeles, California, US

Education and Training

Associate of Applied Science: Government

Los Angeles Southwest College

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