Customer Service Management

SYLVIA BOTCHEY

***-** **** ******

Howard Beach *1414

347-***-**** ● acz23i@r.postjobfree.com

PROFILE

New York State Department of Health (CNA) December 2016

MedCA certificate and Licence

New York state Licence in Patient Care Technician September 2016

New York state Licence in Phlebotomy Technician July 2016

New York Medical Careers training centre certificate in

CNA September 2016

EKG/PHLEBOTOMY June 2016

Master of Business Administration

EDUCATION

Master of Business Administration (MBA)

Roehampton University July 2011

Bachelor of art in Hotel and hospitality management

Dublin Metropolitan University June 2008

Institutes of Commercial Management Uk. Diploma In 1999 - August 2001

Housekeeping and hospital management

Restaurant Management

Food beverage management

Front of House management

Mfantsiman senior High School January 1996 – December 1998

High School Certificate

PROFESSIONAL EXPIRENCE

Advanced Care Staffing August 2016-to Date

Sacri Maintance Company February 2014 - December 2016

Customer Service Personnel

Klimovic Memorial Hospital April 2011- December 2013

Assistance Administrator

• Recording receipts

• Filling records.

Southern court securities UK October 2008 – Feb 2011

Door Supervisor/Customer Service

Greenland Hotel December 2001 – March 2006

Front Office

WORK KEY SKILLS / ATTRIBUTES

Demonstrating clear, confident

and concise communication

Flexible, receptive and adept at working in a team with ability to interact

effectively at all levels.

Paying meticulous attention to detail, having a good approach to work and

remaining consistently accurate.

VOLUNTEER WORK/ COMMUNITY SERVICE

Rafiki Children’s’ Orphanage Jul 2011- December 2013 Provided free monthly Assisting klimovic medical team to care for the forty children at the orphanage

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