Administrative Assistant Sales

Joseph Liski

**** *** **** ***. # ** Fair Oaks, CA 95628 – Mobile: 916-***-**** – Email: ********@*****.*** PROFILE

• Works well under pressure & is effectively able to reprioritize and handle multiple tasks and deadlines

• Adapts well to changes and demands within the work place.

• Demonstrates professionalism and strong communication skills (written & verbal)

• Typing Speed – 70-75wpm

• Proficient with Microsoft Applications: Word, Excel, Outlook, and Powerpoint PROFESSIONAL EXPERIENCE

RABOBANK, N.A. Roseville, CA

Bank Secrecy Act / Anti-Money Laundering (BSA/AML) Investigation Analyst I January 2015 – April 2017

• Maintained strong investigative skills; worked independently, demonstrated extensive banking and compliance knowledge.

• Investigated, monitored, and inputted Suspicious Activity Reports (SARs).

• Identified significant cases, red flags, and patterns associated with the laundering of illicit funds.

• Updated and revised SAR Excel Spreadsheets (SAR log) daily to determine which cases are SARs, Non SARs, or Quick Closures

• Conducted enhanced due diligence research of individuals, institutions and trusts through LexisNexis, CLEAR, and other internet search tools.

• Identified training opportunities: Developed, conducted, and assisted with a wide range of BSA/AML related training.

• Evaluated wire transfers, cash/check activity, ach activity, atm transactions, monetary instruments, and other payments for potential fraud, money laundering patterns and inconsistencies

• Reviewed, researched and make determinations regarding suspicious items and/or transactions identified according to the Bank Secrecy Act (BSA) via AML automated alerts or Questionable Activity Reports

(QARs) and referrals.

RABOBANK, N.A. Roseville, CA

Facilities Assistant September 2014 – January 2015

• Sorted and processed all interoffice mail and packages within the facility

• Stocked and maintained four floors of office space with kitchen and general supplies.

• Performed repairs of workstation equipment such as desks, chairs, and tables.

• Maintained all copy equipment within the facility RABOBANK, N.A. Roseville, CA August 2013 - September 2014 Senior Administrative Assistant / Receptionist

• Oversaw and provided back-up for general office operations:

- Performed receptionist duties such as: answered multi-line phones, greeted and directed visitors, ensured timely and accurate processing of incoming and outgoing mail, coordinated travel arrangements for Board Members and Staff.

• Managed complex executive calendars and complete confidential correspondence such as: files & records

• Processed and submitted expense reports for the CEO and EMG members.

• Researched and provided price comparisons for various airline, hotel, and rental car services

• Planned and executed meetings for Board Members and Staff AMERICAN EAGLE, ABERCROMBIE & FITCH (Sacramento, Arden Fair Mall) 11/2012 – 05/2013 Sales Associate/Model

• Worked as a team member performing cashier duties, product assistance and cleaning.

• Expressed appreciation and invited customers to return to the store.

• Increased territory sales by surpassing monthly goal. RICOH AMERICAS CORP., San Diego, CA February 2010 – November 2012 On-Site Services Specialist/Copy-Mailroom & Scanning Specialist

• Responded to and coordinated all service calls required by customer(s)

• Initiated “RUSH” procedure – guarantees “RUSH” copy projects of up to ~50,000 pages completed day of

• Serviced and maintained 2 high-volume color machines and 4 high-volume black/white machines KASIER PERMANENTE CALIFORNIA SERVICE CENTER (CSC), SAN DIEGO, CA 10/2008 – 10/2009 Administrative Assistant Representative

• Reconciled billing payment amounts to ensure accurate eligibility, revenue, and membership records

• Answered, researched, issued, and resolved problems related to medical record numbers (MRN)

• Received, reviewed and balanced daily purchaser deposits from the bank in a timely and accurate fashion

• Used independent judgment and initiative to anticipate issues, resolve problems, make recommendations, determine when and if executive action was required CALIFORNIA WESTERN SCHOOL OF LAW, San Diego, CA August 2008 – September 2008 General Clerk Temporary Position with Kelly Services

• Conceptualized groundbreaking strategies, designed towards engaging students in career & self- exploration activities; which ultimately led to a 25% increase in student participation.

• Organized strategic planning events, & evaluation processes that increased student awareness.

• Developed efficiency-enhancing workflow to accommodate increasing responsibilities. FIRST REGIONAL BANK, San Diego, CA May 2008 – July 2008 Operations Processor Temporary Position with KForce

• Verified 75-100 consumer loans using Acculoan Applications

• Filed and organized over 100 consumer loans per day FIRST AMERICAN CREDCO, Poway, CA October 2007 – April 2008 General Clerk Temporary Position with KForce

• Launched marketing programs to expand penetration and resolved 150+ credit reports per week.

• Performed maintenance and sorting of incoming and outgoing mortgage files. CLASSIC RESIDENCE BY HYATT (now known as: Vi Senior Living), La Jolla, CA 09/2006 – 10/2008 Assistant Server

• Suggested procedures that decreased average order processing time from 10 minutes to 5 minutes.

• Interacted and served 100 + senior citizens daily; which resulted in a 20% increase in staff efficiency and high-quality service.

• Advanced communications within a team-oriented atmosphere and a high-paced environment. THE SOUTHWESTERN COMPANY, Nashville, TN June 2006 – September 2006 Direct Sales Company of Educational Products (since 1868) Sales Representative (Summer Internship) – www.southwestern.com

• Developed a high level of ability to work with all types of individuals and families; which led to an increase in interacting with 3000+ families from various socioeconomic backgrounds.

• Produced retail sales of approximately $9,000 in less than ten weeks.

• Assisted with team activities, ensuring that employees were encouraged and energetic

• Observed parent-child interactions while presenting educational materials to families

• Relocated to Pennsylvania, New Jersey, and Maryland EDUCATION

University of California: San Diego September 2003 – June 2007 Major: Bachelor of Arts in History with a specialization in East Asian Studies Minor: Communications

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