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Sales Customer Service

Location:
Calgary, AB, T3E 6M7, Canada
Posted:
April 29, 2017

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Resume:

**-**** ** *** *.W

CALGARY AB, T*E *M*

403-***-****

acz1z0@r.postjobfree.com

AM

OBJECTIVE

To secure a position of

responsibility that provides

new challenges and the

opportunity to learn new

skills and qualities that

would contribute to my job

success in human resource

management.

TECHNICAL

SKILLS

Microsoft office, DOS, and

Unix environments

Programming languages

include C++, COBOL, and

HTML

Other languages includes

SAP, Sabre and World-span

SKILLS

Excellent communication

AMIN MAHAMED

EXPERIENCE

CLEAN HARBORS ● ON-BOARDING COORDINATOR ● 05/2014 - 10/2016 Contacted qualified candidates to extend offer of employment Scheduled qualified candidates into open jobs

Maintained tracking reports and files

Maintained strong relationship with hospitality staff Assisted HR with new hires, training, and other work as needed Made sure accommodations, and logistics were in place for candidates going to camp. HRG North America ● Corporate Sales Counselor ● 10/2006 – 05/2012 Promoted HRG product and services to client where applicable and identifying potential new businesses

Provided support to clients from a service perspective, assessing areas of client concerns and responding to any operation issues that arise, and to maintain client relationships through ongoing contacts

Implemented and ensuring compliance of client travel policies and procedures Processed new bookings, exchanges and refund to client through Sabre or World-span, also logging daily tracking documents

Our clients include corporations such as Royal Bank, Hotels.ca, and Travelocity, among others. SITEL Inc. ● Sales Representative ●10/ 2004 – 09/2006 Answered customer inquiries and offered them a superior solution Learned valuable skills in the area of sales and customer service Handled refunds and exchanges

Trained junior employees

Learned how to deal effectively with difficult and hostile customers. Research International ●Administration Officer ● 04/2003 – 06/2004 In charge of logistical framework for Research International in East Africa in a major product branding project with British American Tobacco

Managed the daily operations and held briefings with company executives AM AMIN MAHAMED

2

and interpersonal skills

Able to work independently

or as part of a team

Strong leadership skills and

ability to delegate tasks and

resolve conflicts

Extensive sales experience

Responsible, self-motivated,

and adaptable

The ability to learn new

concepts, theories, and

advanced strategies

Translation of key documents from to English

Motivated, coached, and trained 35 employees to conduct proper survey EDUCATION

DEGREE • 2017 • ATHABASCA UNIVERSITY

Human Resource Management & Industrial Relations

3 YEAR DIPLOMA • 2001 • ALGONGUIN COLLAGE

BUSINESS ADMINISTRATION

MINOR IN INFORMATION SYSTEMs

INTERESTS AND CERTIFICATIONS

Playing various sports including basketball and soccer Member of IATA(International Association of Travel Agents) TICO, First Aid, WHIMIS, TDG and H2S Certified.

REFRENCES

Available upon request



Contact this candidate