Sales Customer Service
Resume:
****@***********.***
AM
OBJECTIVE
To secure a position of
responsibility that provides
new challenges and the
opportunity to learn new
skills and qualities that
would contribute to my job
success in human resource
management.
TECHNICAL
SKILLS
Microsoft office, DOS, and
Unix environments
Programming languages
include C++, COBOL, and
HTML
Other languages includes
SAP, Sabre and World-span
SKILLS
Excellent communication
AMIN MAHAMED
EXPERIENCE
CLEAN HARBORS ● ON-BOARDING COORDINATOR ● 05/2014 - 10/2016 Contacted qualified candidates to extend offer of employment Scheduled qualified candidates into open jobs
Maintained tracking reports and files
Maintained strong relationship with hospitality staff Assisted HR with new hires, training, and other work as needed Made sure accommodations, and logistics were in place for candidates going to camp. HRG North America ● Corporate Sales Counselor ● 10/2006 – 05/2012 Promoted HRG product and services to client where applicable and identifying potential new businesses
Provided support to clients from a service perspective, assessing areas of client concerns and responding to any operation issues that arise, and to maintain client relationships through ongoing contacts
Implemented and ensuring compliance of client travel policies and procedures Processed new bookings, exchanges and refund to client through Sabre or World-span, also logging daily tracking documents
Our clients include corporations such as Royal Bank, Hotels.ca, and Travelocity, among others. SITEL Inc. ● Sales Representative ●10/ 2004 – 09/2006 Answered customer inquiries and offered them a superior solution Learned valuable skills in the area of sales and customer service Handled refunds and exchanges
Trained junior employees
Learned how to deal effectively with difficult and hostile customers. Research International ●Administration Officer ● 04/2003 – 06/2004 In charge of logistical framework for Research International in East Africa in a major product branding project with British American Tobacco
Managed the daily operations and held briefings with company executives AM AMIN MAHAMED
2
and interpersonal skills
Able to work independently
or as part of a team
Strong leadership skills and
ability to delegate tasks and
resolve conflicts
Extensive sales experience
Responsible, self-motivated,
and adaptable
The ability to learn new
concepts, theories, and
advanced strategies
Translation of key documents from to English
Motivated, coached, and trained 35 employees to conduct proper survey EDUCATION
DEGREE • 2017 • ATHABASCA UNIVERSITY
Human Resource Management & Industrial Relations
3 YEAR DIPLOMA • 2001 • ALGONGUIN COLLAGE
BUSINESS ADMINISTRATION
MINOR IN INFORMATION SYSTEMs
INTERESTS AND CERTIFICATIONS
Playing various sports including basketball and soccer Member of IATA(International Association of Travel Agents) TICO, First Aid, WHIMIS, TDG and H2S Certified.
REFRENCES
Available upon request
Contact this candidate