Customer Service Sales Representative
Resume:
MAGDA CASTRO
Homestead, Fl. 33032
********@*******.***
A highly motivated professional with experience in A/P, A/R, Credit and Collections and a verifiable record of accomplishment spanning twenty years. Highly creative, recognized as a result-oriented and focused individual.
Areas of strength include:
Accounts Payable Problem Collections Organizational Skills Computer Literacy
Accounts Receivable Communication Skills Time Management Skills Research Abilities
Employment History
The Early Learning Coalition: 07/30/09 – 09/28/2016 Finance Fiscal Analyst
• Responsible for reviewing and processing invoice for Microix approval
• Process wire payments to Miami Dade County & Monroe County
• Review A/P & A/R with supervisor for check processes
• Responsible for reviewing vendor statement for accuracy
• Help coordinate with auditing process
• Provided extensive customer service with vendors/co-workers
Norwegian Cruise Line: 10/95- 9/15/08 Accountant II - A/P Team leader
• Helped uploading vendors in new database for Ruesch International
• Ran reports showing payments due and coordinated with Finance
• Processed 100 plus wires through multi bank accounts, in multicurrency and business units
• Capable of imputing 100 plus invoices matched with POD and creating batches according to currency
• Assisted in month-end accruals as well as reconciliations on multiple accounts
• Coordinated annual internal auditing with supervisor
• Collected 90 percent of credit card dispute through American Express and Discover
• Responsibility as a team leader was to provide help to co-workers
• Provided extensive customer service with vendors/co-workers
Masada Security: 08/94- 8/95 Administrative Assistant/Sales Coordinator
• Responsible for coordinating appointment with the installation supervisor
• Responsible for running credit report for new applicants and database input
• Prepared bank deposit
• Provided extensive customer service with clients/co-workers
HRS/Individual and Family Grant Program: 09/92 - 8/94 Clerk Supervisors
• Supervised 1 5 clerical employees/Oversee all daily functions of office
• Coordinate mail delivery to the proper department for review
• Provided extensive customer service with clients/co-workers
George S. Engers: 08/89 - 3/92 Bookkeeping Clerk
• Full control of the bookkeeping - A/P – Billing and A/R
• Prepared bank deposit
• Processed payroll for 6 employees
• Processed documents for customs clearance/coordinate shipment delivery
• Provided extensive customers service with clients/co-workers
State Farm Insurance: 02/87- 8/89: Receptionist/Sales Representative
• Responsible for answering multi line switchboards, maintain client filling systems
• Coordinate client files with representatives, helped review and mail insurance policies
• *Promotion within 1 year to process home, auto, life, and health insurance
EDUCATION
Miami Dade Community College
Major: Business Administration
1986
SPECIALIZED TRAINING: Typing 60 wpm, 10 Key, Word, Excel SOFTWARE PROGRAMS: Microix, Sage MIP, PeopleSoft and MAS OTHER SPOKEN LANGUAGE: Spanish, both read and write REFERENCE: To be provided upon request
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