Registered Nurse Management
Resume:
Susan Rhodes PsyD, LMFT, RN
San Diego, CA 92108
cell 510-***-****
*********@*****.***
Education
Aug 2015
Doctorate in Clinical Psychology (PsyD)
American School of Professional Psychology
San Francisco Bay Area Campus
June 2003
Master of Science – Marriage and Family Therapy (MFT)
California State University - East Bay Campus
December 1998
Associate of Science – Nursing
Purdue University
June 1990
Bachelor of Arts – Studio Art
California State University - East Bay Campus
Clinical Experience
April 2010 to
June 2016
California State Military Reserve (CSMR)
Senior Medical Officer
Registered Nurse
Working within the Army training standards, responsible for the training and managing of 20 CSMR soldiers. Also responsible for training CA National Guard Soldiers as assigned. Trainings include, but are not limited to, Combat Lifesavers course and Combat Medic Skills Training.
Also responsible for running Troop Medical Clinics (TMC) during both annual training and field training events. TMC activities include assessment of both chronic conditions and emergencies as they occur during the course of military events.
November 2012 to November 2015
Dignity Health Medical Foundation – Sequoia Physicians Network
Utilization Review and Quality Management Manager
Registered Nurse
Implemented Utilization Management, Complex Case Management and Quality programs. Developed and implemented efficient standards, protocols and processes to ensure quality patient care was being delivered. Collaborated with multiple departments to develop and evaluate cost containment procedures. Reviewed and analyzed utilization data to identify trends and intervention as needed. Prepared for and attended audits for five different health plans, increasing audit scores to passing rates.
June 2000 to
September 2011
Alta Bates Medical Center – Berkeley, CA
Neonatal Intensive Care Unit (NICU)
Registered Nurse
As a registered nurse, responsible for assuring competent, compassionate and cost effective patient care from admission through discharge. Specially trained in working with Neonatal Intensive Care patients and their families. Advanced training as a Relief Charge Nurse providing both emergency patient care (40 to 60 patients) and staff support (20 to 30 staff). Able to clearly demonstrate knowledge of nursing process and nursing theory. Proficient in communicating between varying levels of professionals in a multidisciplinary team environment.
July 2005 to
August 2006
Golden Gate Health – Marin, CA
(No longer in business)
Utilization Review/ Case Manager
Registered Nurse
Utilization review and management services as well as case management services provided for companies contracted with Golden Gate. Provided medical chart review, medical imaging review, workers’ compensation and disability reviews to ensure that medical necessity standards and standards of care were being met. Retrospective reviews performed for on-going cases where over-utilization was suspected, and to ensure that treatment guidelines were being followed. Coordinated catastrophic case management including in-hospital patient evaluation, obtaining diagnosis, condition, physicians plan of treatment, as well as discharge planning to coordinate transportation to the patient's home and physician appointments, home health coordination, coordination of prescription medication and durable medical equipment delivery. Communicated both verbally and in writing with physicians, hospitals, surgery centers, pharmacies, and DME providers to ensure physicians’ orders were being followed with cost containment in mind.
February 2004 to
July 2005
Pleasanton Surgery Center – Pleasanton, CA
Pre-Op / PACU / Operating Room
Registered Nurse
Worked with patients under great physical and emotional distress in a surgical environment. Provided physical and emotional support during painful procedures. Coordinated care, treatment plans and follow-up with families and support systems.
September 2011 to
June 2012
Santa Cruz County Department of Mental Health
Recovery Team
Mental Health Clinical Specialist (Practicum Trainee)
Responsible for providing psychotherapeutic intervention and treatment services to severely mentally ill clients in individual and group therapy environments. In addition, conducted comprehensive psychological assessments, case histories, referred clients to appropriate community agencies, provided case management and crisis intervention services. Clients were dual diagnosed with Schizophrenia or Schizoaffective disorder and substance abuse/dependence, and living in the community. Psychological assessment batteries were completed (measures included: MMPI-II, MCMI-III, Rorschach, TAT, WAIS-IV, WRAT-IV, BDI, BSI, and H-T-P)
July 2010 to
August 2011
Portia Bell Hume – The Hume Center
Behavioral Health Services Department
Behavior Analyst (Practicum Trainee)
Conducted Applied Behavioral Analysis assessments and developed intervention plans for children and adults with developmental disabilities. Provided behavioral consultation and training to parents and caretakers of these clients. Also, provided organizational and behavioral consultation to residential care homes. Completed documentation related to client care including charting, progress notes, assessment reports, progress reports, and termination reports within specified deadlines. Participated in collaborative meetings with other providers involved in a client’s case such as case managers, day program staff and school teachers. Collaborated with the department head on outreach and program development.
September 2010 to
November 2011
Ceridian Corporation
Civilian Contract for Department of Defense
California National Guard
Director of Psychological Health (DPH)
Responsible for clinical assessment and referral of active duty National Guard members and their families. Provided direct, face-to-face, onsite assessment, referral, consultation and critical incident event management services. Clinical case management and case documentation in accordance with the terms and conditions defined under the National Guard Bureau agreement. Documented all activities and presented data in a fashion that emphasizes the value of the service, including information on the outcome of consultation and follow-up.
Consultation with National Guard Bureau staff to prepare needs analysis initiatives, program design/customizations, and effective measurements of psychological health services to solidify value. Presented National Guard Bureau orientations, supervisor/commander trainings/consultation services, briefings and health and wellness trainings at National Guard Bureau sites. Developed and maintained positive relationships at multiple levels within the National Guard Bureau Service Team, providing clinical services and/or case management for clinical cases.
August 2006 to
June 2011
Private Practice – Fremont, CA
Licensed Marriage and Family Therapist (MFC-43568)
Private practice providing psychotherapy services to a wide range of clients using a holistic perspective to health care. Primarily focusing on the overall, long-term well-being of individuals and their families. Patient education with a focus on empowerment and coping skills in an effort to promote independence and self-actualization. Services provided for various Employee Assistance Programs, Qualified Medical Examiners, Pain Management Specialists, Medical Doctors and Chiropractors.
April 2002 to
June 2006
Life Chiropractic College West – Hayward, CA
Student Counseling Center
Marriage & Family Therapist (Master’s Degree Intern)
Provided individual and couples psychotherapy to chiropractic students and their partners. Evaluated and treated mental and emotional disorders, test anxiety, and addressed a wide array of relationship issues within the context of the family system. Created a Crisis Intervention Plan for the school, and trained faculty and staff in crisis management skills. Coordinated actual crisis interventions as they occurred due to students’ mental health issues.
October 2004 to
April 2006
Stanford Multidisciplinary Spine Center – San Francisco Bay Area
Marriage & Family Therapist (Master’s Degree Intern)
Provided individual psychotherapy and assessments for chronic pain patients. Worked cooperatively with Pain Management Doctors, Orthopedic Surgeons, Neurosurgeons, Chiropractors, and Physical Therapists in a multidisciplinary environment. Created treatment plans and provided patient education.
Teaching Experience
January 2007 to
June 2010
Life Chiropractic College West – Hayward, CA
Associate Professor
Department of Diagnosis
Taught required coursework in Psychology to chiropractic students – including understanding of how psychosocial and behavioral factors affect health and disease processes. Topics include Pain Management, Stress Management, Patient Education, Psychosocial Assessment, Health and Behavior Assessment, Psychopathology including DSM-IV diagnosing and report writing.
Also taught required coursework in Toxicology to chiropractic students - including the body’s response to drugs, foods, and toxic substances, as well as the fundamentals of pharmacology and mechanisms of action in relation to acute and chronic exposure derived from environmental, dietary, occupational and pharmaceutical sources. Emphasis was placed on information literacy to support problem-based and evidence-based learning. Helped students to investigate the role of toxicology in the development and progression of disease.
Research Experience
July 2012
Clinical Research Project (Dissertation)
Title: “Crisis Intervention: A Review of Literature and Intervention Training Protocol”
This study is reviewing literature related to school shootings, mass murders and workplace violence, as well as reviewing empirical studies of suicide and crisis prevention programs. The project will culminate with an intervention training protocol to be utilized primarily with non-professionals in a peer to peer training program.
June 2008
Life Chiropractic College West Research Project
“The Impact of Spinal Adjustments on Cognitive Function, Blind Spot Mapping and Balance for a Patient with Multiple Sclerosis”
Research project conducted with a student at Life Chiropractic College West measuring cognitive function with a computerized testing program through Neurotrax. My responsibilities included: Cognitive Function Testing, Blind Spot Mapping and Balance Testing
Professional Involvement
American Psychological Association (APA)
Member California Association of Marriage & Family Therapists (CAMFT)
Member Association for Applied Psychophysiology & Biofeedback (AAPB)
Member The Forensic Mental Health Association of California (FMHAC)
Member Academy of Forensic and Industrial Chiropractic Consultants (AFICC)
Volunteer for “Soldiers Project” – serving Active Duty Military clients and veterans
Volunteer for “Give An Hour” – serving Active Duty Military clients and veterans
Volunteer for California State Military Reserve – RN & Behavioral Health Officer
State Guard Association of the United States (SGAUS)
Professional Certifications
ASIST (Applied Suicide Intervention Skills Training) Trainer - pending
Psychological Autopsy Investigator Training
Military Emergency Management Specialist Basic Training (MEMS)
Neurofeedback Training - Stens Corporation – certification pending
Combat Life Savers Certified (CLS) – also certified as a trainer
“A Cultural Perspective: Working with the Military and Their Families”
“Sub-Intentional Suicide: High Risk and Indirect Life-Threatening Behaviors”
Partnerships with Families: Fostering the Circle of Care
AIDS Prevention Education Training Program
Completed Nursing Child Assessment Satellite Training (NCAST) I and II
American Red Cross CPR/AED for Professional Rescuers &Health Care Providers
Professional Presentations
July 2012
October 2012
Palmer Chiropractic College – Ethics and Jurisprudence
Trained chiropractic students in Multidisciplinary Case Management. Discussed scope of practice issues and professional communication between varying levels of healthcare providers.
35 students in attendance.
January 2012
California National Guard – Annual Sexual Harassment Training
Taught required annual training in sexual harassment prevention and intervention in coordination with Don’t Ask – Don’t Tell policies.
Approximately 100 soldiers in attendance.
February 2012
California National Guard – Annual Suicide Prevention Training
Taught required annual training in suicide prevention and intervention. Approximately 75 soldiers in attendance.
July 2011
California National Guard – Family Programs Training in Crisis Intervention
Trained family program staff in crisis intervention including child abuse reporting and managing a suicidal phone caller. Legal issues were discussed such as the Lautenburg Amendment and 5150 rules.
18 direct care providers in attendance.
February 2011
Arleen’s’ Care Home – Communicable Diseases Training for Caregivers
Trained group home staff about communicable diseases such as HIV, Hepatitis, TB and viral/bacterial disease in general. Transmission prevention and safety were the focus.
12 direct care providers in attendance.
January 2011
Arleen’s Care Home – Medication Administration Training for Caregivers
Trained group home staff in proper medication administration, including medication evaluation to better prepare them for advocating for their clients ad medical appointments.
14 direct care providers in attendance.
July 2010
California National Guard –Resilience Training
Trained National Guard soldiers to the Army standard, as part of their Annual Training activities, in resilience.
Approximately 100 soldiers in attendance.
May 2010
Yellow Ribbon Regional Family Seminar for Currently Deployed Service Members – Battlemind Training
Trained families and support persons during their deployment phase in Battlemind, using the Army training standard.
Approximately 220 soldiers and their family members in attendance.
December 2009
American Academy for Manipulation Under Anesthesia
“Patient Selection for Manipulation Under Anesthesia (MUA) Procedures”
Trained doctors in appropriate psychosocial evaluation for the purpose of patient selection for MUA procedures. Patient empowerment and personal responsibility were taught as an adjunct to providing successful treatments. This is a MUA certification course for both medical doctors and chiropractors.
15 physicians in attendance.
June 2008
Washington Hospital Community Out-Reach: Women’s Health Center “Surviving The Sandwich Generation”
Presentation for community outreach program included resources for adults who are both raising their children and caring for their aging parent.
15 community members in attendance.
April 2008
Washington Hospital Physician Grand Rounds
“Pain Management: A Bio-Psychosocial Model”
Attending Physician in-service training on alternative pain management procedures and practices.
25 attending physicians in attendance.
November 2003
September 2004
Life Chiropractic College West Faculty In-service
“Crisis Intervention: The Key to Crisis Management”
Faculty in-service presentation of a Crisis Intervention/Management Procedure for the staff and faculty of Life Chiropractic College West (LCCW). This program was specifically designed to help attendees to recognize students and co-workers that are having difficulty handling daily life stresses. Recognizing that a problem exists is the first step in preventing a crisis situation. Stress management and enhanced coping skills were taught as a primary intervention for the prevention of a potential crisis. Stress reducing activities were integrated into the program to allow the faculty to experience a way to use them in their own classes. It was recommended that they intervene immediately when early signs are identified.
46 faculty members in attendance.
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