SUMMARY OF QUALIFICATIONS
Highly motivated, innovative, and talented professional experienced in analyzing and formulating cost effective solutions. Quality-focused with a proven track record of providing quality service to meet bottom line objectives. Strategic planner skilled in short and long-term goals. Able to meet objectives by prioritizing on essential activities. Effective communicator. Efficient in operating a wide range of platforms and environments. Solid professional abilities, strong work ethic and commitment to excellence. Bilingual fluent in Spanish and English.
AREAS OF EXPERTISE
MORS (Management Occupancy Review Specialist) Client Relations and Retention
COS (Certified Occupancy Specialist) Operations Management
Leadership and Team Building Sales and Marketing Techniques
Ribbon, JenArk, Yardi, SafeRent, Social Media, Networking Outlet, Facebook
Mail Chimp, Pretty Post, Active Campaign Excel, Power Point, Microsoft Outlook, Word
EIV (Enterprise Income Verification) Training Completed Tax Credit Program: March 2008
PROFESSIONAL EXPERIENCE
Boxer Property / Atlanta GA
Property Manager
May 2014 - Current
Manage daily operation of approximately 638,000 sq. ft. of commercial property, including 24/7 emergency response
Manage and control operating expenses, invoices, purchases, vender relations & negotiations
Prepare and analyzed budgets, variance reports and monthly operating reports in a timely manner for the owners and investors
Administer and coordinate collection procedures, delinquency notices, and collect of rent.
Perform weekly, monthly, and quarterly (QA) inspections
Developed job specifications, collected bids and selected outside contractors for capital improvements, landscaping, security, buildouts etc
Set up and maintained a preventive maintenance program for the physical plant and equipment, reducing down time and
increasing useful life
Analyzed P&L statements and general ledger comparing actual performance against budgeted & industry standards, and
developed action plans to correct variances
Manage leasing agents ensuring the accuracy of tenant services, rental rates, escalations and other billable items
Develop tenant and employee relations
Metropolitan Realty Group / New York
Property Manager
May 2012- May 2014
Managed one 148 unit property in Manhattan, one 224 unit HUD Section 8 elderly/disabled property in Manhattan, and 6 buildings totaling 118 unit in Brooklyn HUD Section 8 Multifamily properties
Managed all facets of property management including monitoring of activities such as timely completion of maintenance request, inspections, facility maintenance, vendor relations and negotiations, as well as capital improvements
Processed annual re-certifications, interims, GR’s, IC certifications, lease renewals, TM’s, apartment vacancies, leasing, and interviews
Assist tenants with complaints, concerns, and day to day activities
Respond (by using sitecompli) and correct all HPD Violations
Walk and inspect properties, conduct annual apartment inspections, prepare and close out all work orders
Prepare and respond to inspection agencies such as Bank Inspections, HPD, HUD, CGI, etc.
Work with corporate office, attorneys pertaining to arrears, court stips, disposes, evictions, etc.
Property Investments/Pittsburgh PA
PROPERTY MANAGER
Nov 2010-July 2012
Prepared financial statements such as bank, inter-company and fixed assets reconciliation
Tracked and managed project budgets
Inspections, repairs, and violations
Commodity Management
Provided designing and consulted building reconstructions with soliciting and assessing bids
Organized and recruit subcontractors
Managed project schedules
Duties consistent of supervision building operations, budgeting, resident interface, operations
Provided various measures for negotiating, organizing lease agreement
Requisitioned to Payment
Maintenance Manager/Supervisor with maintaining the physical condition of the community
Garito Manor / NDR Group, New Rochelle, NY
COMMUNITY RELATIONS DIRECTOR / FACILITY DIRECTOR
Oct 2007-Nov 2010
Overseeing all facets of property management including monitoring of activities such as timely completion of maintenance request, inspections, facility maintenance, vendor relations and negotiations, as well as capital improvements
Effectively lead staff, volunteers, and supported the achievement and maintenance of 95 percent occupancy
Plan and prepare annual operating budget
Formulated resolutions through sound judgment and executed appropriate actions regarding suspected violation
Ensured portfolio compliance with all tax-credit, system, department policy standards, site, federal, and syndicator’s eligibility guidelines
Completed and presented monthly reports with funding agencies and executed applicable program audits
Designed and implemented new standard operating procedures maximizing profitability
Organized meetings, conferences, and other business-related events
Executed renewal of leases
Responsible for monthly collection of rent and delinquencies
EDUCATION
Robert Morris University, Pittsburgh, PA
BACHELOR OF ARTS IN BUSINESS MANAGMENT: MAY 2004
TAX CREDIT PROGRAM CERTIFIED: MARCH 2008