Accounts Payable Customer Service

Accounting Team Lead

Qualifications Profile

Goal-focused and dedicated professional with broad-based experience in Accounts Payable and leadership. Recognized for solid work ethic, along with the ability to manage multiple priorities and quickly adapt to challenging work environments. Known for analytical problem-solving and critical thinking aptitudes in developing strategic action plans in order to maintain as well as improve to operational efficiency and productivity. Equipped with articulate communication, negotiation, and interpersonal skills in building positive work relationships with vendors and professionals of all levels.

Professional Experience

McKesson § Richmond, VA

Accounting Associate IV / Team Lead 2003–2017

Reconciled supplier statements for top 100 suppliers to ensure accounts are within 60 days.

Provided expert leadership to Operation Accounting Department and Management to guarantee the quality of work and ability to deliver exceptional customer satisfaction while overseeing productivity for account payables functions in the day-to-day operations.

Evaluated work forecasts and identify workload requirements to successfully achieve overall department goals.

Oversaw the three-way match process with invoices, purchase orders, and receiving reports and problem solve discrepancies within that failed the auto match process to determine root cause and implement process improvements.

Worked with ERP systems such as Sales Force and Image Now to review exceptions to ensure all invoices and credits are processed for payments and maintaining both systems within management SLA’s (Service Level Agreement).

Collected over $5M in incentives and credit balances over a period of five years.

Facilitated account creation for suppliers to receive payments.

Formulated ideas to improve current accounts payable processes.

Worked closely with senior executives and middle level management team to propose new ideas and results on current issues needing attention.

Accounting Associate III/Vendor Specialist 2000-2003

Completed statement reviews and provided monthly and quarterly closing reports to Accounting team.

Top 100 vendors primarily reflected 0% greater than 90 days on the statement review process.

Reviewed vendor statements and worked directly with vendors for requests of proof of delivery, outstanding open invoices, duplicate payments, and any other issues in order to clear aged items on account.

Manually reconciled invoices to product(s) received at the division warehouses; reconciled accounts as necessary

Prepared short pay notices for vendors and reconciled vendor chargeback(s)/credit memo(s).

Effectively used office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries promptly and accurately.

Checked and verified records, prepared invoices and vouchers, posted ledger and general journal entries, and successfully balanced Accounts Payable records

Very valuable to the company for Process Improvement Strategies and Office Administration.

Displayed high knowledge and competency in Accounts Payable, Book Keeping, Sales Force, and Personnel Management.

Education

Diploma in Book Keeping and Accounting

North American school of accounting, SCRANTON, pa

Training

JD Edwards Enterprise 9.1 Book Keeping & Accounting Customer Service Sales Force Proficient with Microsoft Office Excel, Outlook, and Word

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