Ralph James Watson
**** ******* **** ****** ***** 75241, 214-***-**** *****.**********@*****.***
Objective
To obtain a position which would allow me to use my business and technical skills, to contribute to the overall goals for the company as well as advancement opportunities.
Education
Control Data Institute / Chicago, ILL 1973
BS in Computer Science / Bishop College 1975-1977
Experience
Anderson Crenshaw and Associates Dallas, TX 8/2006 to present Team Leader/Senior Collections Representative
Responsibilities included training of new collection representatives brought on board. Hard core collections, calling businesses heavy auto collections mortgage mitigation, 3r d
party collection. Handled security
alarm monitoring portfolio defaults portfolio consisted of 300-400 accts. Was called upon to do talk off on hard to collect from debtors...I am very good at bad check retrieval .. I know FDCPA very well ..I and do adhere to all FDCPA rules. I am a self starting collection representative. I collect like it is my money...
Drive Financial Services Dallas, TX 08/2001 - 03/2003 Senior Collector Responsibilities included service collector with lead and supervising duties. Handling all phases of collections, from front end collections to 60 to 180 day charge off, was given talk off responsibility for hard to collect customers, Skip tracing, fast paced call center.
Auto One Acceptance Dallas, TX 03/2000 – 07/2001 Lead Senior Collector Responsibilities included front-end collections, 30 to 60 days to charge offs, skip tracing, coordination of repossession, talk – off coordination. Ugly Duckling Corporation Dallas, TX 09/1999 – 03/2000 Senior Collector Responsibilities included collection of 30 to 60 day delinquent sub-prime auto accounts, emphasis on skip-tracing, and job que management, which consisted of a portfolio of 150 to 200 accounts.
Prime Systems Inc. Dallas, TX 12/1993 – 09/1999 Corp Account Specialists Responsibilities included medical collections, dad-check retrieval, apartment default collection, collection manager in charge of training/orientation of new employees.
Skills
Team motivator with ability to identify and solve problems
Able to lead or managed a team
Instructed FDCPA
Computer literate with WP, AS400, MS Word, Excel and Powerpoint
Excellent oral and written communication
Salary Requirements
25,000 to 35,000 a year