Manager Office

Ana M. Costa Alongi

Tracy, CA *****

*********@*****.***

Phone: 408-***-****

Objective:

To work on a well-established company in an administrative capacity, such as Office Manager, Executive Assistant, Accounting or operation’s related tasks.

Skill and Technical Abilities:

Accounting: Account Payable Officer, Account receivable (AR) administration, Payroll, Finance reports, Billing. Program used, QuickBooks.

Administration and Management: Able to fully support executives with scheduling and calendar management, travel arrangement for executives and crews, project management, team coordination, including work load assignment, route planning and team management in general. Organization of events and seminars. Vendor relationship management and accounting, and Client relationship management. Most of these tasks required a high attention to detail and proper follow up.

Design of marketing pieces, business cards, and emails campaigns.

HR, including hiring, building a team, organizing events, training, payroll, manage personnel issues and disciplinary actions including employment termination as applicable.

Proficient in the following software: Microsoft suit, QuickBooks, InDesign, Photoshop, Illustrator, Painter and design related software.

Relevant Work Experience

- Sigillum Publishers, Mountain View, CA

Co-founder/ Manager/Graphic Designer. January 2011- to present.

Book publishing, Book Interior design, typesetting, book cover design, eBook design, magazine layout, marketing pieces design, copyright, editing (English and Spanish), English-Spanish translations and book publishing. Accounting (QuickBooks). Additionally, I’m an award-winning novelist.

- Carranza Enterprises Inc. Mountain View, CA.

Executive Office Manager, April 2007 – January 2011

Responsibilities:

Delivered quality service to 50 buildings in 14 cities around the Bay Area. Supported President and Vice-president in all aspects of operations, including client and vendor support and crew coordination and task assignment, inventory management and additionally I was responsible for the accounting department in full, including billing, A/P, A/R and collections in general. I did HR functions hiring and training, new people. I designed and issued training manuals for employees (I am a graphic designer) and run several email and postcards marketing campaings.

- Turismo Cocha. Buenos Aires, Argentina.

Ultraocean. Travel Agency Office Manager, January 1990- December 1991

Responsibilities/ Accomplishments:

This company had 60 cargo ships in service around the world. I successfully transported different crews from one ship to another by plane. We also have a cruise, the “Australis” and I was in charge of its marketing. The ship has its base at Viña del Mar, Chile, doing the route Viña del Mar – Punta Arenas, (near the Antarctic). I take care of the trips of all the executives and their families around the world. I worked directly under the President of the company, Jorge Menendez Ross.

Skills: Accurate knowledge of cities around the world, routes, carriers, and prices. A large part of the job responsibilities was to know how to negotiate the group’s tickets prices and get a good deal. Travel Visa arrangements, passports compliance, VIP arrangements, and car and hotel reservations.

- Furlong S.A. (Travel Agency). Buenos Aires, Argentina

Renault Argentine. Travel Office Manager. July 1987 – January 1990

Responsibilities/ Accomplishments:

Renault (Régie Nationale des Usines Renault) is a French national company. They are an automotive industry that has industrial plants in many parts of the world. I was the travel office’s manager at the headquarters in Argentina.

I handled the travels of the President, Michel Erussard, 12 directors and 1200 employees, with complex travel arrangements for VIPs.

My job was programming their travels (always in different flights for security’s matters) including perfect timing in the flight’s connections, coordination of VIP’s handling at airports and hotels reservations, automobile or chauffeur arrangements and visas arrangements. I had to keep track of passports expirations and visas expirations of all executives and families that used to travel internationally to get the documentation renewed as soon as it expires. I also handled the heavy domestic traffic between the industrials plant in Cordoba to the headquarters in Buenos Aires. All this travels were by plane.

Skills: Service of V.I.P clients, excellent communication; reliability at all times and trustworthiness keeping confidential information, filing management, travel arrangements and travel documentation management.

Notable Achievements

Award winning novelist

Over seven years of experience in Management working directly with level 3 executives

Over 20 years of experience in administration.

Education

Foothill College: Graphic Design Certificate.

Account Payable Officer Certificate. Courses: Math fundamentals, Accounting fundamentals, Finance Fundamentals, Running a profitable business/Understanding cash flow, QuickBooks Pro 2016, QuickBooks Desktop Tips and Tricks, QuickBooks Advanced Bookkeeping Techniques.

Foothill College: Creative writing certificates, 2008-2012 (Writing Like a Pro, Advanced Fiction Writing, Writing for YA, Mystery Writing, Guide to Setting for Authors, Introduction to Screenwriting), Graphic Design and Art courses, 2013-2015.

Buenos Aires University, Buenos Aires, Argentina: Biology, undergraduate (master in Biology), 1990. B.A., Biology, 1978. Escuela Normal Superior EEUU.

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