MISTY HERRELL
*** ******** **, **********, **, **705 304-***-**** *.*******@*****.***
PROFESSIONAL PROFILE
Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality.
Consistently exceeds customer satisfaction and client expectations.
Brings finely tuned attention to detail and commitment to quality to all assigned tasks.
KEY QUALIFICATIONS
Medical Billing Medical Coding ICD-9-CM HCPCS CPT ICD-10-CM Medical Terminology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Managed Care (HMO, PPO, and POS) Government Payers Third Party Payers Worker’s Compensation
Centers for Medicare and Medicaid CMS 1500 CMS 1450 (UB-04) Tricare
EOBs Payment Posting Revenue Cycle Management Scheduling Superbill
Insurance Verification Insurance Billing Procedures Insurance Claim Processing
Practice Management Medical Office Procedures Anatomy & Physiology
Co-Payments Deductibles Co-Insurance HIPAA Compliance Meaningful Use
Reimbursement Methodologies Fee Schedules Outpatient / Physician Inpatient / Facility
EDUCATION & CERTIFICATION
Ultimate Medical Academy Diploma – Medical Billing and Coding, 2016
Completed an intensive, accredited training program which included:
Analyze and code surgical procedures and diagnoses using ICD-9-CM, ICD-10-CM, and CPT codes.
Collaborate across collection/billing departments to ensure billing related issues are resolved.
Maintenance of medical charts and electronic medical records (EMR/EHR) systems.
Verify insurance eligibility, and submit claims to various insurance companies electronically.
Pursuing National CPC-A Certification
PROFESSIONAL EXPERIENCE
Indiana Gastroenterology – Indianapolis, IN 08/2016 – 02/2017
Front Desk Check-Out
Answered phones, scheduled appointments, and verified insurance.
Entered patient’s demographics, insurance information and medical data into EMR.
Assisted with medical billing, collected co-payments, perform accounts receivable duties and various other duties as assigned.
Spring Valley Charter – Barboursville, WV 10/2011 – 08/2016
Motor Coach Driver
Responsible for driving 56-passenger buses short and long distances.
Perform bus maintenance, fueling, and cleaning to ensure safe transportation.
Attend meetings for safety and yearly updates.
Keep an accurate and up-to-date CDL log of each trip.
St. Mary’s Medical Center – Huntington, WV 08/2005 – 10/2011
Patient Care Specialist
Administered charting for assigned patients.
Bathed and fed patients and helped registered nurses with all aspects of patient care.
Maintained all front desk needs, including answering phone calls and providing pertinent information.
Chesapeake Union Exempted Schools – Chesapeake, OH 09/2000 – 05/2005
Driver
Served as Full-time Driver of a 72-passenger bus.
Carried out AM and PM routes along with before and after school functions.
Ensured safety of students and passengers.
Attended mandatory meetings for safety and yearly updates.