Tour Guide, Plumbing, Customer Service.

Allan Shum

** ********** ******, ***. #***

New York, NY

10002. *************@*****.***

Cell # 917-***-****

SUMMARY OF QUALIFICATION

Ability to interface at all levels.

Able to work under pressure, meet deadlines, multi task, and handle numerous projects simultaneously.

Available to work any shifts.

exellent organizational skills.

Bi lingual in English,Mandarin and Cantonese.

EMPLOYMENT HISTORY

AAA Total Plumbing & Heating, New York, NY 6/1998 Present PlumberPer Diem (On call) Part time.

Repaired and replaced pipes as needed.

Installed and repaired bathtubs,sinks, toilets,water heaters, boilers

Handled industrial cleaning equipment and solvents.

Unclog sewer, Toilets, Bathtub, Sink.

Installed sprinkler system.

Messenger

Zipments (Individual Contractor) New York, NY

February 2014 to 2016

Pick up orders from the company app.

Look at the time window.

When to pick up and drop off time.

Compare the track number on the packages that I pickup.

Make sure get a signature from pickup and drop off to mark job completion. Tour Guide

Go NY Tours New York, NY 5/2013 10/2015

Check every tickets before letting the tourist aboard the bus

Conduct tours on "Hop On Hop Off" tour buses.

Downtown, Midtown, and Brooklyn.

Talk about the history and attraction.

The attractions include the Statue of Liberty, World Trade Center the Empire State Building and more.

Announce each stop and

attraction at the area

Answer questions

Tour Guide

Gray Line New York, NY 4/2010 11/2012

Conducting tours on "Hop On Hop Off" tour buses.

Downtown, Midtown, and Brooklyn.

The attractions include the Statue of Liberty, World Center, Empire State Building etc.

Announced each stop.

Answer questions.

Point out famous buildings landmarks Sculpture.

Bus Host

lucky 9 inc (Sands Casino) New York, NY

11/2008 10/2009

Sold bus tickets to customers going to and from the casino.

Traveled on the bus escorting customers to and from the casino. Package Delivery Driver

Mini Micro New York, NY 3/2002 8/2008

Deliver computers and parts to local companies and out of state.

Sort out packages and upload packages in to trucks for delivery. Houseman

Marriott Marquis Hotel New York, NY 10/2001 12/2002

Monitored and authorized the entrance and departure of employees and visitors of the hotel.

Prepared written logs of daily activities and irregularities of safety and emergency equipment.

Notified police and fire departments of any emergencies.

Ensured that work area and surrounding areas were safe for all visitors. Customer Service/Salesman

Abiding Auto College Point, NY 4/1997 10/2000

Responsibilities Documented records of sales and purchase and reconciled cash transactions at the end of the day

Education

Hotel training program

C.P.C Flushing, NY

2001 to 2001

GED Secured

Murray Bergtraum High school New York, NY

2000

Hunter College New York, NY

8/2006 5/2008

Hotel Training Program

8/2001 10/2001

CPC hotel training class Certified a certificate in Hospitality/ Hotel Management Sightseeing Guide License

3/2016 3/2018

Tour guide exam. 2009

At the Department Of Consumers Affairs Exam score:120 License# 1475056 DCA

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