Human Resources Manager

Tony Malandro

Naperville, Illinois ***** 331-***-****

**************@*****.*** https://www.linkedin.com/in/tony-malandro-2044452

Summary

A highly dedicated and results-driven human resources leader with a proven record of accomplishment in recruitment, onboarding, compensation administration, incentive compensation, benefits, employee relations, training and development, culture and engagement, succession planning, and performance reviews. Additional competency in HR systems administration, workforce analytics, organizational design, budget management, and HR project management. Leverages strong team leadership, interpersonal, organizational, and analytical skills. A detail-oriented problem solver with a demonstrated ability to engage teams and retain employees to promote profitable operations in both manufacturing and professional environments.

Experience

RR DONNELLEY & SONS COMPANY – Financial Services Group

Warrenville, Illinois

The Financial Services Group provides financial printing and electronic filing services for the capital and investment markets, as well as a variety of outsourcing and translation services. This global business of over 3,700 employees in 19 countries yielded >$1B in revenue in 2015.

Director of Human Resources, 2006 to 2016 (July)

Reporting to the VP of HR, responsible for leadership of the North American HR team consisting of 18 HR professionals, with eight direct reports across U.S. Served as primary point of contact with financial services senior management. Provided full range of HR support to 3,200 professional and manufacturing employees. U.S. employees. Conducted group-wide project management, addressing succession planning, performance management, acquisition integration, workforce reductions, and incentive compensation. Integrated mergers and acquisitions, including employee communications, policy implementation, benefits transition, job slotting, organizational design, compensation analysis, employee communications, and change management. Facilitated trainings, including diversity, EEO, sexual harassment, union avoidance/open shop, ADA, team building, and performance management.

Successfully integrated acquired companies, including Roman Financial (Hong Kong, 100 employees), Canadian Bank Note (Canada, 25 employees), Bowne (Global, 3,000 employees), and Edgar Online (U.S., 120 employees).

Addressed acute staffing needs, hiring ~100 Extensible Business Reporting Language (XBRL) reporting specialists in a 12-month period.

Partnered with business leaders and implemented actions that reduced turnover from competitive threat by 50%.

Achieved higher than company-wide results on 65% of the items assessed in the employee survey (2012).

Planned and facilitated partnership meeting with key leaders to address numerous concerns hindering optimal performance, generated list of 26 specific action items, and addressed all items over next 18 months.

Partnered with global outsourcing (GO) HR team and leadership to pilot offshore recruitment support team due to challenges with hiring in GO business in 2014, involving recruiting and hiring two full-time recruiters in Chennai, providing training, and establishing workflow tools and metrics.

Achieved retention of entire HR manager team, with exception of one retirement, despite challenges posed by significant health care cost increases, minimal annual increases, and declining bonus payouts, with average tenure of 12 years.

RR DONNELLEY & SONS COMPANY – Financial Services Group

Director of Human Resources and Employee Communications, 2004-2006

Reported to VP of HR and served as member of global capital markets senior leadership team responsible for delivery of HR services to over 1,000 domestic and international employees. Oversaw staff of six direct and five indirect reports, addressing training, compensation analysis and administration, benefits support, affirmative action, recruitment, employee relations, policy development/interpretation, and performance management.

Designed and implemented cost neutral HR structure, including five direct reports supporting over 800 employees in the U.S., Canada, Europe, and Asia.

Developed recruitment initiative to provide ongoing influx of new talent, lessen dependence on competitive hiring, and reduce overtime expense resulting from staffing losses.

RR DONNELLEY & SONS COMPANY – Financial Services Group

Director of Human Resources and Employee Communications, 2002-2004.

Reported to VP of HR and coordinated implementation of HR processes and programs for 2,400 financial business unit employees, including employee relations, training, inclusion, succession planning, goal development, HR strategy definition, performance management, merit increases, recognition, workforce reduction planning, and communications. Supported regional human resources managers, human resources VP, and senior leadership team of business unit. Redesigned sales compensation plans. Provided change management training and consultation. Facilitated team building. Led employee engagement survey analysis and action planning. Conducted budget tracking and reporting.

Achieved 78% response rate to 2002 employee survey.

Improved composite engagement score 20 basis points, 2003 vs. 2002.

Successfully recruited 60 positions for startup operation in Charlotte, NC.

RR DONNELLEY & SONS COMPANY – Financial Services Group

Regional Human Resources Manager, West Coast, 1996-2002.

Reported to VP of HR and led HR and EHS staff of five direct reports, covering ten locations along West Coast. Oversaw day-to-day delivery of all human resource activities and processes for operations, sales, and finance employees, including hiring, employee relations, affirmative action, inclusion, benefit troubleshooting, workers’ compensation, litigation support, performance management, internal placement, and bonus administration. Facilitated and planned regional leadership meetings and strategic planning sessions.

Recruited and onboarded ~200 employees in the Western Region.

Created first online West Coast employee policy manual.

Designed and facilitated first ever employee-driven cultural development team.

RR DONNELLEY & SONS COMPANY

Human Resources Manager, Des Moines Manufacturing Division, 1995-1996.

Reported to the Des Moines Manufacturing Division Director. Rebuilt relationships at unionized printing plant of 900 employees after reversal of decision to close facility. Supervised staff of five professionals.

Negotiated acceptance, by all five unions, of previously rejected stock option plan.

RR DONNELLEY & SONS COMPANY

Human Resources Manager, Dwight Manufacturing Division, 1992-1995.

Reported to the Dwight Manufacturing Division Director. Oversaw HR department of 700-employee plant and supervised six-person HR team. Led recruitment, hiring, placement, benefit administration, affirmative action, training, diversity, and employee empowerment efforts.

Successfully negotiated settlement of class action discrimination suit.

Created and launched the site’s first diversity council.

RR DONNELLEY & SONS COMPANY

Human Resources Supervisor, Crawfordsville Manufacturing Division, 1989-1992.

Reported the Crawfordsville Division HR Manager, and managed one of two HR teams at 3,400-employee facility. Led team of four providing full range of HR services to over half of division’s population.

RR DONNELLEY & SONS COMPANY

Human Resources Coordinator, Crawfordsville Manufacturing Division, 1988-1989.

Reported to the Crawfordsville HR Supervisor, and provided direct support in recruitment, placement, employee relations, and training.

MARION COUNTY HEALTH DEPARTMENT, Indianapolis, Indiana,

Program Manager, Injury Prevention, 1986-1988.

Reported to the Director of Health Education. Established countywide injury surveillance data collection system. Designed and edited quarterly newsletter. Supervised staff of nurse educators and served as consultant to Indiana State Board of Health on projects related to injury prevention.

Education

UNIVERSITY OF ILLINOIS, Champaign, Illinois, Master of Education, Counseling, 1985

WABASH COLLEGE, Crawfordsville, Indiana, B.A., Psychology, 1984

Certifications

RR Donnelley Diversity Trainer

Drexler/Sibbet Team Performance Model

Targeted Selection Interviewing

Professional Development

Change Management

Playing To Win (Pecos River/AON)

The Disney Approach to HR Management

Conducting Internal Investigations

Stanford University HR Executive Development Session

Interaction Management

Affiliation

Society for Human Resource Management

Human Resources Management Association of Chicago

Computer Skills

Microsoft Office Suite, Gmail, Google Docs, Lotus Notes, Smartsheet, PeopleSoft

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