Marketing Medical

OLGA VARNAVSKAYA

Jamaica Estates, New York

(***) - 267 - 0606 ***********@*****.*** @varolya3

EXPERIENCE

Receptionist & Medical Secretary March, 2016 - present Queens Medical Associates, Queens, NY

Prepare patients’ electronic charts in EMR, ensure that all patient data is complete and accurate

Greet and check in patients, accept co-payments, update current patients’ information in charts, communicate with the billing department regarding insurance eligibilities

Take and retrieve phone messages, act as liaison between the patients, physicians and outside medical facilities

Schedule appointments and obtain necessary data for patients’ referrals Marketing Coordinator Temp. Summer, 2015

North Shore LIJ Health System, Great Neck, New York

Coordinated marketing initiatives for various services lines and hospitals and interacted with all of corporate marketing including advertising, public relations, creative and digital services

Collaborated with creative services on making marketing collateral including educational materials, brochures, flyers and sell sheets

Controlled the language translation process of marketing materials

Acted as the liaison between corporate office and service line to review content with physicians and administration

Public Relations Intern Fall semester, 2014

Zimmerman/Edelson Inc., Great Neck, New York

Wrote press releases, photo captions, pitch letters and media advisories

Updated and compiled media lists and pitched stories to media

Worked closely with account executives on campaigns, assisted at broadcast tapings and live interviews on location, and conducted thorough Internet researches on various topics

Organized and promoted online panel discussion “Building Trust for Yourself and Your Company” in collaboration with other interns

Public Relations Graduate Assistant Sep 2013 – May 2014 The Lawrence Herbert School of Communication, Hofstra University, Hempstead, New York

Participated in a collaborative training of nonprofits to establish their media presence

Assisted in elaboration of electronic media and PR strategies for nonprofits

Contributed into instructional workshops for nonprofits regarding the effective usage of Sprout Social, Hootsuite, Google Analytics, Facebook and Twitter

Assisted director of the public relations graduate program in creating two research papers and public relations workshops for nonprofit organizations Executive Assistant to the Director Feb 2013 – Mar 2014 Centers for Specialty Care Group, Queens, New York

Processed bidding information, compiled data, prepared spreadsheets & Power Point presentations for board of directors

Coordinated relations with bidding contracting companies and top managers of the department

Provided communication and facilitated conflict resolution with the NYC Department of Buildings and Con Edison

Controlled and reported the execution of director’s orders & plans by his team via the “procial” network Redbooth

Maintained scheduling and calendars, made travel arrangements Communications Specialist & HR Manager Oct 2010 – Jul 2012 Medical Center “Lotos”, Chelyabinsk, Russia

Wrote official letters to establish and maintain effective relationships with government, municipal authorities; performed business communication and correspondence with domestic and foreign partners

Provided translation of the contracts with foreign vendors and contractors from/into English, completed customs entry paperwork for imported equipment (CT, MRI and the spare parts)

Edited website content and advertisement brochures

Managed on-site media interviews, media and corporate events

Planned and commanded budget for corporate events attended by more than 250 people

Advertised job vacancies, interviewed candidates, trained and supervised staff: junior secretary, salesmen and call center operators

English Professor 2001 – 2009

South Ural State University, Chelyabinsk, Russia

Taught English, Phonetics and English Lexicology to Russian students

Wrote articles for scientific publications and course materials

Developed syllabi and course contents

Issued press releases for the International Communications Department

Initiated professional conferences and workshops with participation of foreign professors and scholars

ACHIEVEMENTS & PROFESSIONAL DEVELOPMENT

Fulbright Recipient, Foreign Language Teaching Instructors Program 2007 – 2008 Juniata College, Huntingdon, Pennsylvania

Taught Russian and Russian Culture

Raised funds for Russian Club, coordinated its activity and cultural events

Organized presentations for “Language in Motion” program to local schools

Took courses in Mass Media and Society, Media Analysis, Media Violence, Rhetoric of Film

Four research articles published in scientific journals (Russia) EDUCATION

Hofstra University, Hempstead, New York 2015

Master of Arts in Public Relations, GPA – 3.85

Chelyabinsk State Pedagogical University, Chelyabinsk, Russia 2001

Master of Arts in Linguistics, GPA – 3.59

Bachelor of Arts in English and French as Foreign Languages and Linguistics SKILLS

MS Office: Word, Excel, Power Point, Publisher, Outlook

Social Media: Facebook, LinkedIn, Twitter, Instagram, LiveJournal, WordPress

Fluent English and Russian speaker, reader and writer. French – beginner

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