Adminstrative Assistant

Tenickie London

Administrative/ Medical Assistant

** ****** **

Rochester, NY 14619

585-***-**** **********@*****.***

Related Courses/Skills

Medical Terminology

Anatomy &Physiology

Microsoft Office XP

Word, Access, Excel, PowerPoint

Keyboarding at 40-45 wpm

Integrated Office System

Human Relations

Critical Thinking

EXPERIENCE

Maximus, Rochester, NY- Consumer Service Specialist lll.

9/26- 2/17

Consumer Service Specialist for the New York State of Health Marketplace.

Assisting consumers with applying for or renewing health care coverage.

Extended Stay America, Henrietta, NY- Guest Service Rep.

5/16- 9/16

Check-in and Check-outs.

Room checks for guest check-outs.

Prepared housekeeping schedules.

Prepared breakfast nook for am guest.

Cash drawer count before and after shift.

Metrix Matrix, Gates, NY- Customer Service Rep.

1/16 - 4/16

Placed outbound calls to consumers for feedback on services provided.

ADT Security System, Rochester, NY- Customer Service Rep.

10/15 - 1/16

Monitoring security systems, and assisting with any questions or concerns pertaining to the security systems.

Home Healthcare, Rochester, NY- Personal Care

2/14 - 9/15

Provided personal care such as food preparation, bathing, accompanying to doctors appointments, and medication reminders.

Dial America, Rochester, NY- Customer Service Rep.

12/13 - 2/14

Placed outbound calls to customers

Answered inbound calls from customers.

Jay & Glide Property Management, Rochester, NY- Administrative Assistant

7/11 - 4/13

Answered telephone calls, recorded accurate messages.

Arranged and copied landlord and tenant agreements.

Preparation of rent receipts, monthly statements, and filed proper paperwork.

United States Census Bureau, Rochester, NY - Customer Service Rep.

12/09- 1/10

Placed outbound calls to consumers.

Answered inbound calls from consumers.

Strong Center For Developmental Disabilities, Rochester, NY

Internship- Administrative/Medical Assistant

2/06 - 9/06

Answered telephone calls, recorded accurate message.

Scheduled appointments.

Filed and placed information in patient’s folders.

Some transcription.

Greece Chamber of Commerce, Rochester, NY- Receptionist/Administrative Assistant

5/05 - 8/05

General office duties: answering telephones, filing, copying, faxing.

Accepted and processed payments.

Created new files, and assisted with various projects.

Nationwide Insurance Company, Rochester, NY- Customer Service Rep.

10/98 - 7/99

Answered incoming calls for insurance agents.

Recorded insurance policies or quotes.

EDUCATION

Bryant & Stratton College, Rochester, NY-

Associate Degree - Medical Assistant, December 2007

Associate Degree - Administrative Assistant, April 2006

AWARDS

Certificate of Appreciation

Dean’s List

Special Recognition

Contact this candidate