ADEWALE ADEGBITE
**** ********* ***** ******, ** 76244 +1-682-***-****, +1-871-***-**** ********.*******@*****.***
CAREER PROFILE
Innovative and experienced project and team leader with a proven track record of success in delivering technical expertise and customer support skills for 15+ years in the telecom industry. Adewale is a proactive, bilingual manager with leadership experience in multi-cultural and global environments. I am a quick learner with ability to rapidly achieve organizational integration, easily assimilate job requirements, and aggressively employ new methodologies. Proven proficiency in developing and implementing feasible timelines and budgets, with an ability to effectively lead teams toward expanded products and services, leading to ongoing career progression.
AREAS OF STRENGTH AND EXPERTISE
Technical Project Management
Team Development/ Training
Collaborative Communicator
Effective Problem Solver
Sale Workflow Management
Resource Allocation
Performance Metrics and Reports
Cross-Functional Team Leader
Business Process Development
Deadline-Driven/ Customer-Focused
Risk Mitigation
Customer Relationship Management
Budget Development
Organized/ Detailed
PROFESSIONAL EXPERIENCE
MBA in with concentration in Project Management-Completed October 2016
MBA with concentration in Project Management at Strayer University this is to enhance my qualification and my project management skills.
Process Analyst, Amazon Incorporation, (09/2015 till date)
Support Area Manager of a department by contributing to labor allocation, leading meetings, assigning job, duties, and communicating with internal and external suppliers
Key Accomplishments:
Drive workflow and daily production goals
Work hands-on in the fulfillment center as needed
Assist and coach associates with process problems.
Train associates and verify associates compliance with standard operating procedures
Identify and address safety hazards, and coach associates in safety initiatives
Personal Project (The Country Best Yogurt and MRS Fields), (01/2014 to 01/2015)
I took up a personal project after my exit from Nokia to setup a franchise for TCBY (The Country Best Yogurt) and MRS Fields in Forth Worth area. This is now in operation and being run by my family at the moment.
NOKIA
Head of Project Management Office, Nokia Solutions Network, (01/2011 to 12/2013)
Provide transparency on project performance including budget, time, and quality measurements. Produce and present consolidated reports regularly to all stakeholders. Manage resources and allocate to projects as agreed upon by the Project Managers. Organize regular project meetings to review progress, risk exposure, and ways to mitigate problems. Ensure all project documents are finalized and stored in a database accessible to all team members. Plan training for the Projects Managers and team as needed. Analyze cost and progress, including managing risk and performance impacts. Monitor resource utilization and support optimization through resource leveling and fast-tracking. Develop and maintain corrective action plans.
Key Accomplishments:
Developed and implemented the complete process for delivering projects on time.
Managed project risks successfully to minimize both time and financial impact on the projects.
Produced healthy gross margins on all projects in the region by implementing strict cost control measures.
Met all metrics and financial KPIs of the projects against set targets.
Customer Operations Support Manager, Nokia Solutions Network, (06/2009 t0 01/2011)
Managed all customer project management deliverables, including Network Implementation, Managed Service, and Care. Allocated appropriate resources to projects and oversaw the monthly and long-range equipment planning process and supply needs for all projects. Provided overall management and operational support for project issues. Management of Customers Relationship by analyzing the business process and determine improvement.
Key Accomplishments:
Delivered line management annually for 15 direct-report Project Managers, mentoring and educating on expected performance metrics and goals in alignment with company guidelines.
Revenue and profit; 10% increase in revenue and 14% increase in gross margin.
Mentored all Project and Services Managers, providing training and competency evaluations for all Services employees, elevating the level of efficiency and customer service provided by the group.
Reviewed all operational processes utilizing key performance indicators on a monthly basis, ensuring all goals and objectives were met.
Operations Support Manager, Nokia Solutions Network, (01/2008 to 06/2009)
Provided line management for Project Managers and project management resources, delivering competence development planning for all project resources. Produced consolidated reports regularly to all stakeholders. Supported project assessments by ensuring project management related processes and tools were properly deployed on all projects.
Key Accomplishments:
Implemented strategic initiatives and supplied key decisions within Network Implementation.
Provided project operational support and was the point person for escalated problems to resolve effectively and efficiently while still maintaining optimum operations levels.
Directed the restructuring of the Network Implementation group to align with company policy.
Reduced cost of operations by 2o%, saving the company $400K annually.
Promoted to take on a more challenging role within a different organization of the company.
Managed six Project Managers to deliver 2,300 kilometers of fiber optics cable.
Systems Engineer, Nokia Telecommunication INC, Irving, TX (10/2004 to 12/2007)
Delivered technical support as a member of Nokia Mobile Core (MSS, HLRi, Media Gateway) for North and South American Customers. Released major software based on customer feature requirements and delivered appropriate testing protocols according to customer needs.
Key Accomplishments:
Planned and scheduled the delivery of customer software from inception through to testing and finally through to delivery to customer network.
Tested and completed compatibility test on time.
Planned and configured the test environment to meet customer requirements.
Design Engineering Team Lead, Nokia Telecommunication UK, Farnborough, UK (02/2002 to 10/2004)
Provided customer technical support and faults handling (BSC and BTSs). Delivered project plans, test environment preparation, test case allocation, and project progress updates to management. Configured base station hardware and tested customer's software utilizing Metro sites, Ultra sites, and Flexi 2G. Integrate, hardware and software in the test laboratory before delivering to customers.
Key Accomplishments:
Led a team of five design engineers.
Reduced the number of defects found when software was released on customer’s network.
Accomplished all project objectives for the software release, achieving a 20% bonus for the team.
Achieved better software performance upon release compared to previous software release.
Previous positions include Software Verification Engineer for Nokia Telecommunication in Farnborough, UK and Service Engineer for Intec Cellular Limited in London, UK. ((09/1994 to 10/2002)
EDUCATION AND TRAINING
MBA Degree in Project management, Strayer University Completed October 2016
B. Eng. (Hon) Degree, Electrical/ Electronics Engineering, London Southbank University, London
Associate Degree of Science, Computing and Mathematics, London Southbank University, London
City & Guilds of London 225: (Part 2) in Instrumentation – School Leaving Certificate/ GCE O* Levels