Robert M. Lawrence Resume (Brief) Rev **/**/****
Robert M. Lawrence, MIT (Info Sec), Sec+
**** ******* ********* # *** **********, AL 36117 334-***-**** ******.*.********.****@*****.*** Seasoned IT Professional experienced in a wide variety of IT roles Operations to Programming to Support at many levels specializing in Information Assurance, CyberSecurity, Networking, Web-Based Automation, Process Automation, Technical Support, Applications Development, and Maintenance. PROFESSIONAL SKILLS
CompTIA Security+ (SY0-201) Certified December 2010 (Does Not Expire, A+ and Network+ Implied) Computer Support:
• First tier customer support services
Microsoft Windows Microsoft Office Microsoft Exchange Active Directory / LDAP Application Software Network / Internet Connectivity Resource Access
• Configure / Maintain Windows operating systems
Windows 3.xx/95/98/ME/2000/XP/7/10 Windows/NT 3.51/4.0 Server 2000/2008/2012
• Install, Repair, Maintain, Upgrade Hardware
Desktop/Tower Mobile/Laptop Network Peripherals
• Install, Maintain Software and Upgrades
Microsoft Office Applications versions 4.2 (16-bit) through 2016 (64-bit) Word Excel PowerPoint Access
Outlook OneNote InfoPath SharePoint Workspace
Publisher Visio
Applications Programming / Scripting:
• Scripting
Windows BAT/CMD Windows PowerShell VBS / VBA JAVA / JavaScript AutoHotKey AutoIT
• Applications Programming
Workflow (SSIS) .NET CLR C / C++ / C# BASIC
SQL / T-SQL FORTRAN IV COBOL Assembly
HTML 2 – 5 / CSS 3 ASP.NET 2 – 5 XML / XAML MS Visual Studio Relational Database Management (RDBMS):
• MS-SQL Server Management Studio versions through 2016: SQL / T-SQL InfoDev SSIS
• Other RDBMS:
MS SQL Server Oracle/Citrix MS Access dBASE III/IV Paradox MS JetDB R-Base
Networking / Security:
• Identity Access Governance (IAG)
• User Account Maintenance (LDAP)
• Compliance Auditing
• Familiar with Monitor Intrusion Detection Systems; ability to react to and report potential threats to networks;
• Performing Vulnerability Scans on Network
Harris STAT Scanner e-EYE Retina Hercules
• Design / Maintain Website and Web-Based Applications
• Risk Analysis and Management
• Incident Response and Mitigation
• Disaster Recovery Operations
Problem Solving / Analytical:
• Analytic: identify and troubleshoot various technical issues and processes
• Statistical Analysis: Understanding of advanced statistical processes and analysis Communication / Team Building:
• Trilingual: fluent English; Functional literacy in Spanish and French languages
• Proficient written and oral comprehension and expression
• Prepare Summary and Detail Analysis of systems and processes and audits
• Strong social perception through supporting a diverse variety of personalities
• Communicate effectively with Management, Technical Staff and end Clientele and liaison between them
• Team-builder:
Motivation Inspiration Team Loyalty Leadership by Example Conflict Mitigation and Resolution Meet or Exceed Expectations, Goals and Timelines. PAGE 1
Robert M. Lawrence Resume (Brief) Rev 04/28/2017
EMPLOYMENT HISTORY
10/2016 – 04/2017 .NET Programmer – St of AL, Admin Office of the Courts Montgomery, AL
(Contract – GDH Government Services, Inc.)
• Develop and Maintain Custom Web-Based Court Case Management Applications for Desktop and Mobile Devices using SQL, C#, JAVA, HTML in a .NET 4.6 Framework with IBM Mainframe and MS SQL Server Interfaces
• Assist End-Users of Applications with Software Issues as Required through telephone and remote access 01/2015 – 09/2016 Data Security Analyst I – BBVA Compass, S A Birmingham, AL
(Contractor – Apex Systems, LLC)
• Identity and Access Governance in LDAP, Windows, and IBM Mainframe Systems
• Monitor and Report Compliance Usage Statistics (Courion Compliance Courier, Active Directory, Custom Tools)
• Provide Historical User Account Information and Statistics as Required (SQL, Quest, Active Directory) 03/2014 – 06/2014 USAF Enterprise Help Desk Technician Maxwell AFB, Gunter Annex, AL
(Contractor – Information Innovators, Inc.)
• Provide First-Tier End User Support for USAF Enterprise Network (Hardware, Applications, Network, Access)
• Track Issues using BMC Remedy and escalate issues as appropriate to next level
• Provide Statistics pertaining to issues opened, worked, and resolved to Management 01/2013 – 12/2013 EDUCATION – Pursuing MIT (above) Prattville, AL 12/1992 – 12/2012 System/Program Administrator Multiple Locations Alabama Army National Guard (Active Military Duty)
• Deploy, Install, Maintain, Repair, and Upgrade IT Equipment
• Monitor and Enforce CyberSecurity Policies IAW DoD Policies and Standards
• Install, Maintain, and Upgrade Applications Software IAW Baseline Configuration Policies
• Develop and Maintain Custom Applications and Scripts as Required
• Provide Immediate First- and Second- Tier End User Support for IT Systems
• Report Usage, Security, and Compliance Statistics up the Chain of Command
• Risk Analysis and Prevention, Disaster Mitigation and Recovery
• Supervise, Manage, Train and Instruct subordinate IT Technicians Previous Experience includes :
Computer Operator Programming Manager Data Processing Operations Manager Computer Programmer Technical Drafting Technician Engineering Aide (Civil Engineer EIT) MILITARY SERVICE
09/1973 – 03/1988 US Military Navy Reserves
03/1988 – 08/2013 Alabama Army National Guard / US Army Reserves (Includes Active Duty Jul 1992 – Dec 2012) 08/09/2013 Retired from USAR Aug 2013
04/14/2016 Formal Retirement from Army of United States with full retirement benefits EDUCATION & TRAINING
Master of Information Technology (Information Assurance & Security) Conferred: 12/2013 American InterContinental University Schaumburg, IL
• GPA: 4.0
Bachelor of Science in Mathematics (Minors Physics, Engineering) Conferred: 12/1985 Auburn University Auburn / Montgomery, AL
Formal Classroom Training at University Level Includes: Object-Oriented Applications Programming * Database Design, Implementation and Management * Data Structures and Design Systems Analysis and Management Enterprise Network Design and Management * Workstation and Network Security * IT Auditing and Security Risk Management * Forensic Systems Analysis * Risk Analysis and Management IT Equipment Maintenance Applied Cryptography and Network Security * Physical Security Technical and Formal Writing Techniques Incident Response, Management and Legal Issues * Mathematics (Number Theory, Systems Modelling and Analysis, Algebra, Calculus, Analytic Geometry)
* Indicates Graduate (Master’s Degree) Level Formal Instruction as well PAGE 2