Customer Service Technical Support

Peace Tokode

**** ***** ******* **** **, Airdrie, AB, T4A 0M5

Cell: 403-***-****; Other: 403-***-****

**************@*****.***, ******@********.**

Objective:

A third year University, Undergraduate and hardworking student looking for more experience and skills to help for future purpose.

Education

Sept. 2014 – Present University of Alberta, Augustana Campus, Camrose, Alberta

Bachelor of Management (Major in Economics)

Related courses: Business Law, Microeconomics, Macroeconomics, Corporate finance, Financial and Managerial Accounting, Statistics, Management, Calculus, Linear Algebra and English.

Sept. 2010 - May. 2013 Crescent Height High School. Calgary, Alberta

High school

Related courses: Math, English, Physics, Chemistry, Design Studies, Arts.

Related Skills

Communication Skills:

Fluent in English.

Excellent communication skills with both oral and written.

Excellent ability in public speaking.

Research and Writing Skills:

Ability to think critically on the spot.

Ability to put together a well- detailed summary.

Computer Skills:

Good designing skills using computer programs.

In-depth knowledge of Microsoft Office like Word, PowerPoint, and Excel.

General computer knowledge.

Excellent Knowledge of the use of E-mail and Internet.

Other Related Skills:

Ability to Multi-Task in any situation.

Able to get along well with co-workers and accept supervision.

Well - learned, disciplined, works well in a team, knows how to follow instructions and hardworking.

Ambitious, outgoing, reliable and have solid work ethic.

Patience is above average.

Excellent customer service skills.

Good problem solving and analytical skills.

Work Experience:

July 2011 – July 2011 Calgary Stampede (Mini Donuts), Calgary, AB

Crew Member

Worked as a team member.

Served customers and developed the ability to multi-task.

March 2014 – April 2014 Nathans Hot Dogs, Airdrie, AB

Crew Member

Worked as a Kitchen staff team member.

Maintained a healthy environment for food preparation for the customers.

May 2015 – August 2015 Tim Hortons, Airdrie AB

Front Counter Crew

Maintained a healthy eating environment for customers.

Served customers and developed the ability to multi-task.

Helped around when and where help is needed (most especially during rush hours).

Made myself flexible and available.

Interest/Activities

Love to do Handy/Physical work

Participates in sports ( Soccer and Basketball)

Play the Piano

Babysitting

Volunteer Experience:

RCCG - Living Faith Chapel

Ushering guests to their seat

Technical Support

General Environmental Sanitation Person

RCCG – Kings Court Airdrie

Technical Group

Baby-Sitting

School Sports

Wrestling Team trainer

Soccer Team trainer

Track and Field trainer

Volleyball official

Track and Field Athlete

University Experience

Augustana Student Association

Budget and Revenue Committee

Third Year Representative

Clubs and Funds Committee

Community Service learning (included in my Management classes)

References:

Available upon request.

Contact this candidate