Human Resources Customer Service
Resume:
MAUREEN HAHN
*******.********@*****.***
Career Summary
An accomplished Human Resources leader with more than 15 years of extensive HR experience helping organizations succeed. A key business partner and change agent with a record of accomplishment in developing and implementing HR initiatives and strategies that leverage organizational capabilities to improve profit, productivity, workplace culture, and employee satisfaction. Trusted partner to executive level leadership and proven ability to quickly establish credibility with team members at all levels of an organization, define needs and execute innovative solutions. A personal commitment to excellence to deliver results that meet all standards of quality, professionalism, compliance, timeliness, and customer service.
Specialties: Talent Acquisition, Talent Management, Coaching and Professional Development, Employee Relations, Project Management, Benefit and Workforce Rewards, Compliance and Employment Law (ERISA, ADA, FMLA, EEO, OFCCP, PPACA), Affirmative Action and Diversity, HRIS.
ORACLE (2016 - Current)
Senior Solution Consultant
Collaborate with sales teams to provide prospective clients and existing customers with Human Resources solutions using Oracle’s HCM applications and technology.
Develop and deliver customized presentations and demonstrations to c-suite and HR leaders.
Analyze customer HR challenges and partner with sales on strategy and response.
Provide subject matter expertise on Oracle’s HCM solutions and their business benefits.
ABT SRBI, INC. (2007-2016)
Vice President, Human Resources
Lead the execution of HR initiatives to include programs, policies and procedures that align with and support the business objectives of a highly matrixed organization.
Provide leadership and expertise to executives and senior leaders in employee relations and employment practices. Identify legal requirements and government regulations affecting HR functions and compliance (EEO, FMLA, ADA, FLSA). Act as company's Affirmative Action Official for OFCCP inquiries and audits.
Coach business leaders on effective change management, organizational and leadership development, and employee engagement.
Analyze key talent metrics to optimize the talent acquisition process, drive retention activities and promote a culture of high performance.
Develop and administer benefits programs, compensation structures, and compliance and reporting functions.
Provide leadership to a team of HR professionals.
AMERICAN CAMPUS COMMUNITIES, INC. (2003-2007)
Director, Human Resources
Lead all aspects of Human Resources including recruiting, compensation, benefits, reporting and analytics, performance management, and organizational development.
Provide expertise and partner with management on complex employee issues and address gaps in performance.
Oversee the administration of benefits and absence management programs including vendor relations, employee communications, and government reporting.
Develop and conduct HR and Ethics compliance training for employees and business leaders.
Partner with management on mergers and acquisitions for the successful integration of new employees. Analyze business challenges to identify improvement opportunities.
Provide leadership to a team of HR professionals.
INSPERITY (1999-2003)
Senior Human Resources Specialist
Provide HR leadership to a diverse group of companies, including technology start-ups and high-growth enterprises.
Develop, implement, and administer new HR programs and initiatives.
Provide guidance on all state and federal employment laws.
Coach management on employee relations, compensation, reward and recognition, and career development decisions.
Develop and roll out employee performance and succession planning programs.
Bachelor of Arts [B.A.], Psychology, University of Iowa
Professional in Human Resources (PHR)
Senior Professional in Human Resources (SPHR)
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