Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 1 / 23

DAN BREFFITT

Senior Project Manager

EMPLOYEE PROFILE

Mr. Dan Breffitt is a PMP certified Project Manager with over 30 years of IT experience as a Director, Architect, and Business Analyst. He is practical, versatile and reliable, with a proven ability to identify, and then solve difficult business problems while improving service and reducing costs. His work has included project management, systems design, systems integration, strategic planning. He has experience with electronic commerce, electronic mail, electronic directories, electronic forms and internet/intranet development and security; through which he has established new service teams, developed business plans, supported sales teams, developed proposals, developed Request for Proposals, managed staff, hired, and developed partnerships.

Mr. Dan Breffitt has experience managing project using AGILE, Waterfall, and a combination of the two methodologies.

Mr. Dan Breffitt is a results-driven and team oriented leader accomplished in motivating technical teams and effectively negotiating/managing customer expectations. His work history demonstrates a track record of successfully combining business acumen and IT expertise to develop and execute IT business and project plans aligned with customer goals.

EDUCATION, TRAINING & CERTIFICATIONS

Date / Period Course / Diploma Institution / Firm

2014-05 Assertive Communication Global Knowledge

2013-05 Agile Global Knowledge

2012-08 ITIL Foundations Global Knowledge

2009-12 Project Management for Software

Development

Learning Tree Ottawa

2008-11 Influence Skills: Getting Results Without

Direct Authority

Learning Tree Ottawa

2007-04 Project Manager Professional PMI

2007-04 Preparing for PMP Exam Cheetah Learning, Ottawa 1984-05 BMath University of Waterloo, Waterloo, Ontario Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 2 / 23

PROFESSIONAL SERVICES PROJECTS @ BELL

Design and Implementation of Various Network and Security Requests Client Name Innovapost via Wipro

Employee's Role Senior Project Manager

Project Timeline From 2016.05 to current

Project Size $400,000

Mandate

Description

Bell Canada is implementing multiple network and security enhancements for Innovapost with Bell being contracted for this work via Wipro Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the testing of the applications

Technological

Environment

AppNeta, Linux, Windows, various Firewalls. McAfee Application Control, Infoblow IPAM

Web Site URL N/A

Implement a Managed IVR and Fax System

Client Name Medical Pharmacies Group

Employee's Role Senior Project Manager

Project Timeline From 2016.04 to current

Project Size $48,000

Mandate

Description

Bell Canada working with partners are designing and implementing a managed IVR and Fax system including multi-media components (voice, chat, email, SMS). Included is th implementation SIP trunking.

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the testing of the applications

Technological

Environment

Mitel Contact Center, Mitel CRM connector, Mitel Power Dialer, XmediusFax Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 3 / 23

Upgrade of Unified Communication System

Client Name Greenfield Specialty Alcohol

Employee's Role Senior Project Manager

Project Timeline From 2016.05 to current

Project Size $121,000

Mandate

Description

Bell Canada is upgrading the London Police Service Ayaya Messaging system and and CS1000E PBX to release 7.6. Additionally Bell Canada is replacing voice existing telephones and voice network with voice over IP phones and service. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the testing of the applications

Technological

Environment

CS1000E PBX, Avaya Session Manager and Avaya Aura Messaging Web Site URL N/A

Upgrade of Messaging Solution

Client Name London Police Service

Employee's Role Senior Project Manager

Project Timeline From 2016.06 to current

Project Size $132,000

Mandate

Description

Bell Canada is upgrading the London Police Service Ayaya Messaging system and and CS1000E PBX to release 7.6. Additionally Bell Canada is replacing voice existing telephones and voice network with voice over IP phones and service. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the testing of the applications

Technological

Environment

CS1000E PBX, Avaya Session Manager and Avaya Aura Messaging Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 4 / 23

Digitial Signage

Client Name Algonquin College

Employee's Role Senior Project Manager

Project Timeline From 2016.04 to current

Project Size $472,000

Mandate

Description

Bell Canada is working with partners is implementing digital signage including hardware, media players, screens at 3 campus locations Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the testing of the applications

Technological

Environment

Cisco media players, Brightsign

Web Site URL N/A

Application Load Testing

Client Name Statistics Canada

Employee's Role Senior Project Manager

Project Timeline From 2015.11 to 2016-02

Project Size $395,000

Mandate

Description

Bell Canada is conducting load testing on Statistics Canada’s 2016 Census applications

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the testing of the applications

Technological

Environment

Web Performance Load Tester

Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 5 / 23

Contact Centre

Client Name Canada Border Services Agency

Employee's Role Senior Project Manager

Project Timeline From 2015.11 to present

Project Size $300,000

Mandate

Description

Bell Canada working with CBSA are in the process of designing and will implement a Contact Management Solution for multiple help desks. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Overseeing the design, implementation and User Acceptance Testing Technological

Environment

Computer Talk ICE Automatic Call Distribution

Web Site URL N/A

Contact Centre

Client Name Elections Canada

Employee's Role Senior Project Manager

Project Timeline From 2015.05 to 2015.12

Project Size $3M

Mandate

Description

Bell Canada working with Elections Canada setup and staffed a helpdesk with second level agents supporting Elections Canada for the 42nd general election. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Oversaw the day-to-day operations of the second level helpdesk Technological

Environment

Computer Talk ICE Automatic Call Distribution, ICE Interactive Voice Response system, L3Prime Wisdom Workforce Management

Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 6 / 23

Contact Centre

Client Name Industry Canada / CIPO

Employee's Role Senior Project Manager

Project Timeline From 2015.07 to 2015.09

Project Size $43,000

Mandate

Description

Bell Canada working with Industry Canada/CIPO designed and implemented a Contact Management Solution.

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Oversaw the design, implementation and User Acceptance Testing Technological

Environment

Computer Talk ICE Automatic Call Distribution

Web Site URL N/A

Internet Interconnection Services (IIS)

Client Name Shared Services Canada

Employee's Role Senior Project Manager

Project Timeline From 2015.03 to 2015.05

Project Size $ 4,500,000

Mandate

Description

The objective of the project is to deliver 10Gig Internet connections to two SSC Data Centre locations (Ottawa and Toronto). Bell will also be delivering managed security services for these two circuits (Anti-Distributed Denial of Service (or Anti-DDoS). There is a web portal requirement in the contract as a means to deliver all tickets, performance data reports, and to give the customer access to manage some security features.

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 7 / 23

Wireless Lan

Client Name Shared Services Canada

Employee's Role Senior Project Manager

Project Timeline From 2015.02 to 2015.05

Project Size $100,000

Mandate

Description

Bell Canada working with Shared Services Canada has designed and acquired solution products for wireless lan implementation for various departments served by SSC.

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Aruba Network Access Points

Web Site URL N/A

Mobile Discovery and Accessibility Assessment

Client Name Allstate

Employee's Role Project Manager

Project Timeline From 2013.12 to 2014.03

Project Size $75,000

Mandate

Description

Bell Canada working with Allstate conducted an accessibility assessment of the Union Gas website providing an assessment report. Bell presented the findings and worked with Union Gas to determine remediation plans for issues identified in the assessment. Bell Canada conducted end-user surveys, mobile discovery workshop, and a competitive analysis all with the goal to make recommendations to Allstate on how to proceed with making their internet products available from mobile devices. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

HiSoftware Compliance Sheriff

Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 8 / 23

Accessibility Assessment and Governance

Client Name Union Gas

Employee's Role Project Manager

Project Timeline From 2013.12 to 2014.04

Project Size $70,000

Mandate

Description

Bell Canada working with Union Gas conducted an accessibility assessment of the Union Gas website providing an assessment report. Bell presented the findings and worked with Union Gas to determine remediation plans for issues identified in the assessment. Additional Bell development a governance model to allow Union Gas to ensure that on-going enhancements or changes to the website would meet accessibility standards

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers and contractors

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

HiSoftware Compliance Sheriff

Web Site URL N/A

Mental Health Portal

Client Name Centre for Addiction and Mental Health Employee's Role Project Manager

Project Timeline From 2013.10 to 2014.08

Project Size $1.2M

Mandate

Description

Bell Canada working with CAMH designed, developed, and implemented a new website to act as a portal for patients, doctors, and medical community on Addiction and Mental Health. Bell also developed the analytics, search engine optimizations, and conducted usability and accessibility testing for the site Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Managing team of Front-End developers, Site Designers, CMS developers, Analytic Specialists, and Search Engine Optimization specialists Technological

Environment

Liferay Portal, CSS, HTML, JIRA, Confluence

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 9 / 23

Web Site URL www.porticonetwork.ca

Firewall Optimizations

Client Name Bank of Montreal

Employee's Role Project Manager

Project Timeline From 2013.6 to 2013.10

Project Size $100,000.00

Employee's Effort 5 months

Mandate

Description

Bell Canada is reviewing the processes used at the Bank of Montreal for making changes to firewall rules, as well as current security policies at BMO. Bell is making recommendations on security policies and change processes in a Concept of Operations document, and recommendations on firewall administration in an Operations Manual.

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Checkpoint, Tufin, Juniper SRX

Web Site URL N/A

Grants and Contribution, and Contact Management

Client Name Canada Council for the Arts (CCA)

Employee's Role Project Manager

Project Timeline From 2013.2 to 2014.05

Project Size $689,000.00

Mandate

Description

Bell Canada is developing a Grants and Contribution solution, along with a Contact Management solution leveraging SharePoint and Microsoft Dynamics. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

SharePoint, Microsoft Dynamics

Web Site URL N/A

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 10 / 23

Election Night Results Upgrade

Client Name Elections Canada

Employee's Role Project Manager

Project Timeline From 2012.8 to 2013.8

Project Size $100,000.00

Employee's Effort 12 months

Mandate

Description

Bell Canada is redesigning the Elections Night Results website to be user-centric, and to port back-office processes to Oracle.

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Oracle 11g, HTML, CSS

Web Site URL N/A

www.playolg.ca

Client Name Ontario Lottery and Gaming Corporation Employee's Role Project Manager

Project Timeline From 2012.8 to 2014.05

Project Size $1.5M

Employee's Effort 17 months

Mandate

Description

Bell Canada working with OLG designed, developed, and implemented a new website to market the upcoming on-line gaming features to be offered by OLG. Bell also managed the development of animation videos to be used as Tutorials on the site. Bell also developed the analytics, search engine optimizations, and accessibility testing for the site. Following the implementation of the marketing version of the site, Bell designed the version of the website which will include casino games. Bell also developed the analytics and conducted accessibility testing for the site. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 11 / 23

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Managing team of Front-End developers, Business Analysts, Site Designers, CMS developers, Analytic Specialists, Video designers and Animation specialists, Hosting Infrastructure specialists, and Search Engine Optimization specialists

Technological

Environment

Liferay Portal, HTML, CSS, JIRA, Google Analytics, Axure Web Site URL www.playolg.ca

Elections Canada Electronic Voters Registration Implementation Client Name Elections Canada

Employee's Role Project Manager

Project Timeline From 2012.1 to 2012.5

Project Size $100,000,00

Employee's Effort 5 months

Mandate

Description

Bell Canada working with Elections Canada implemented an Electronic Registration System for Canadian citizens to use to register on the voters list. Included in the solution is Oracle Database Vault, Oracle Audit Vault, and Oracle ASO. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Oracle 11g, Oracle Database Vault, Oracle Audit Vault, Oracle ASO Web Site URL N/A

Elections Canada Application and Web Hosting

Client Name Elections Canada

Employee's Role Project Manager

Project Timeline From 20011.7 to 2011.12

Project Size $1.5 M

Employee's Effort 5 months

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 12 / 23

Mandate

Description

Bell Canada took over the hosting of Election’s Canada web site. This “next generation” web site is where Canadians go to securely input and update their electorate personal information. This “next generation” site was architected for high- availability and high security. It is planned that, for Canada’s next general election, Canadians will be able to cast their vote at this site. The initial stage of this work was a $1.5M engagement to migrate all Elections Canada applications and web sites to a Bell Canada hosting environment including service management. Included in the migration was conversion of Election Canada applications and infrastructure from SQL 2000, Windows 2000, Oracle 8 to SQL 2008, Windows 2008, and Oracle 11g. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Oracle 11g, SQL 2008, Windows 2008

Web Site URL N/A

Development of Disaster Recovery Site and Plan

Client Name PWGSC

Employee's Role Project Manager

Project Timeline From 2009.12 to 2011.7

Project Size

Employee's Effort 20 months

Mandate

Description

Bell Canada is updated the Secure Channel authentication to simplify and reduce costs of the service to the Government of Canada. Dan was responsible for managing the development of a Disaster Recovery site, and the development of a Disaster Recovery Plan

Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 13 / 23

Web Site URL N/A

Electronic Document and Records Management Proof of Concept Client Name Senate of Canada

Employee's Role Project Manager

Project Timeline From 2009.06 to 2009-12

Project Size $104,000

Employee's Effort 6 months

Mandate

Description

Bell Canada is designing and implementing an electronic Information, Document and Records Management solution using Microsoft Office SharePoint Server 2007. Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Sharepoint 2010

Web Site URL Only available from the Senate’s intranet Secure Electronic Forms

Client Name Government of Canada

Employee's Role Product Manager

Project Timeline From 2009.04 to 2010.12

Project Size Not applicable

Employee's Effort 2 months

Project Description Secure Electronic Forms (SEF) is a electronic forms service provided to Government of Canada departments via Secure Channel Responsibilities,

Challenges &

Achievements

Planning and coordinating service activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of product

Planning and coordinating the activities of service delivery personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 14 / 23

Technological

Environment

Adobe LiveCycle ES

Accessible Forms

Client Name Canadian Heritage

Employee's Role Project Manager

Project Timeline From 2009.01 to 2009.03

Project Size $107,000

Employee's Effort 15 days

Mandate

Description

Canadian Heritage engaged Bell to make 178 PDF documents accessible per Government of Canada standards

Responsibilities,

Challenges &

Achievements

Planning and coordinating project management activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of project

Planning and coordinating the activities of project personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Adobe Designer

Addition of Field Validation and Calculations to Forms Client Name Canadian Heritage

Employee's Role Project Manager

Project Timeline From 2009.02 to 2009.03

Project Size $21,600

Employee's Effort 8 days

Project Description Canadian Heritage engaged Bell to adding field validation and calculation to 54 PDF documents that originated as MS Word and MS Excel documents Responsibilities,

Challenges &

Achievements

Planning and coordinating project management activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of project

Planning and coordinating the activities of project personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 15 / 23

Technological

Environment

Adobe Designer

Forms Conversion

Client Name Canadian Heritage

Employee's Role Project Manager

Project Timeline From 2008.10 to 2008.11

Project Size $29,000

Employee's Effort 8 days

Mandate

Description

Canadian Heritage engaged Bell to convert 54 forms from MS Word and MS Excel format to PDF format as well as adding accessibility per Government of Canada standards

Responsibilities,

Challenges &

Achievements

Planning and coordinating project management activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of project

Planning and coordinating the activities of project personnel, customers, and contractors

Preparing formal SOWs

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Adobe Designer

Clinical Decision Support System

Client Name Children’s Hospital of Eastern Ontario (CHEO) Employee's Role Project Manager

Project Timeline From 2008.10 to 2008.11

Project Size $75,000

Employee's Effort 2 months

Project Description CHEO engaged Bell to develop a proof-of-concept application, using Business Intelligence tools, to evaluate outputs from patient monitors and notifying appropriate medical personnel about change in patient’s status Responsibilities,

Challenges &

Achievements

Planning and coordinating project management activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of project

Planning and coordinating the activities of project personnel, customers, contractors and other support providers

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Dan Breffitt – Telephone Number: 613-***-****

Email Address: acz1dv@r.postjobfree.com

Page 16 / 23

Technological

Environment

Webmethods, .Net

CBSA Forms Conversion

Client Name Canada Border Service Agency (CBSA)

Employee's Role Project Manager

Project Timeline From 2008.03 to 2009 02

Project Size $300,000

Employee's Effort 10 months

Mandate

Description

The Canada Border Service Agency (CBSA) supported hundreds of electronic forms using obsolete technology. CBSA contracted Bell to replace the obsolete technology with the leading edge Form product from Adobe. Bell is converting 535 electronic forms.

Responsibilities,

Challenges &

Achievements

Planning and coordinating project management activities including financial, planning and contracting aspects

Giving briefings on progress and concerns of project

Preparing formal SOWs

Planning and coordinating the activities of project personnel, customers, contractors and other support providers

Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements

Technological

Environment

Adobe

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