MICHELE COX

919-***-**** acz1cz@r.postjobfree.com

SUMMARY

Executive level leader with over 20 years of enterprise leadership experience. Demonstrated ability of building strong cross functional relationships across business and technical organizations to deliver mission critical business solutions to a global business.

Thorough understanding of entire portfolio management, program, project and product life-cycle management including new product launches. Experienced at providing project management staff oversight in managing a program portfolio.

Decisive decision maker with a strong reputation for developing, leading, and motivating cross-functional teams at all levels. Recognized as a passionate, results-driven and highly engaged leader known for overcoming obstacles through strong influencing and negotiation skills. Recognized for exceptional ability to unite, motivate and build strong relationships by way of candid communications and cooperative relationship building.

-Global Stakeholder Management

-Proven ability in developing high performance teams

-Product and Project Lifecycle Management

-Experience in working in very global organizations

-Project Management Professional with 15+ years of managing large scale, multi-tiered projects

PROFESSIONAL EXPERIENCE

Deutsche Bank Global Technologies 2010 – Present

Senior Project Manager– Global Prime Finance Technologies (2014 – Present)

Leading two mission critical global initiatives; Centralized Golden Source Reference Data Strategy and delivery of a Client Reporting Data Warehouse.

Oversight of $5MM, multi-year budget allocated for infrastructure build-out across three global data centers. Management of multiple global project teams consisting of full time employees, contractors, and vendors.

Defined and negotiated a multi-year, continuous delivery schedule with business and technical stakeholders aimed at mitigating program risk while providing continuous incremental delivery of centralized reference data adoption across 26 applications without forfeiting daily business process and production stability while improving the referential integrity of business and client information.

Responsible for overall project management including stakeholder communication, budget and resource allocation management, change management, and project delivery.

Direct staff oversight of four full time employees including database engineers, project managers and systems analyst.

Senior Project Manager – Managed Middleware Enterprise Services (2013 – 2014)

Responsible for portfolio management of two global, enterprise shared services; Managed File Transfer (MFT) services, and Enterprise Content Management (ECM) services. These shared services support all business lines globally across the bank with footprints in Europe, Americas, and Asia Pacific.

Managed File System Transfer Platform Replacement

oSuccessfully orchestrated a large platform upgrade of a MFT system with over 2,000 clients and over $100 million of daily transactions.

oWorking with MFT engineering team, devised an upgrade strategy which was seamless t thus no user impact during a major platform upgrade.

Enterprise Content Management System Upgrade

oProvide oversight for the launch of an enterprise wide content management platform (IBM FileNet P8). Responsible for product roadmap development, management of a $10MM budget, product definition, and stakeholder management.

oCreate and provide oversight for IBM Consulting agreement for initial infrastructure build-out of platform and migration of terabytes of company records from legacy platform

Responsible for product portfolio management including gathering and understanding business requirements, product roadmaps, budgeting, stakeholder communications and working with engineering teams on release planning, data migrations and business workflow development.

Senior Project Manager – Synthetic Equities Global Technologies (2010 – 2013)

Managed multiple application development projects for a suite of products supporting Global Prime Finance Synthetic Equities Swap business. Managing a staff of 16 application developers and an off-shore vendor QA team, responsible for resource management, budgeting, estimating, project planning and executive level status reporting with an annual budget of $5MM.

Fostered best practices of software development by forming learning/coaching/mentoring teams, test driven development, unit/integration testing, code reviews, and standardized software configuration management practices.

Recognized for significant improvement of customer satisfaction by building stronger relationships between business stakeholders and the IT organization.

Used Agile/Scrum methodology for project delivery.

Fidelity Investments – Institutional Brokerage Technologies 2007 - 2010

Senior Project Manager

Within the Information Technology organization, managed a staff of 10 project managers and systems analysts, responsible for the oversight of multimillion dollar software delivery projects.

Recruited, supervised and mentored a staff of three project managers and seven systems analysts

Responsible for portfolio management for one of the major strategic corporate initiatives of delivering a new multi-tiered web based application to the Institutional Brokerage financial sector.

Served as lead project manager for the largest project ($12MM budget) while supervising 3 project managers and 7 systems analysts participating in the program.

The program had a 24 month duration with over 250 participants. Managed a team of 12 software developers, some co-located and some off-shore. The project delivered on time.

Recipient of two service of excellence special recognition awards within 8 months.

Syngenta 2006 – 2007

Senior Project Manager Consultant

Syngenta is a world leading agribusiness committed to sustainable agriculture through innovation research and technology. As a contractor, responsible for managing multiple systems development projects aimed at providing enterprise-wide knowledge management to Syngenta’s global scientists.

Manage all aspects of multiple projects including scoping, staffing, resource management, budget, requirements gathering, estimating, project scheduling, product deployment and managing stakeholders expectations

Responsible for setting and managing customer expectations for the full product life-cycle of software solutions for an internal global customer base.

Member of a global Project Management Empowerments task force team tasked with rolling out project management methodology standards across a global IS organization

Blue Shoe Technologies 2005 - 2006

Director of Project Management

Recruited as key manager to assist executive management in growing the company to the next level of business and operational maturity. Key contributor responsible for the creation of SDLC process methodology of software development best practices. Implemented processes and procedures adhering to CMMI Level 3 best practice.

North Carolina Department of Health and Human Services 2004 – 2005

Senior Project Manager Consultant, Division of Information Resource Management

Lead senior project manager for a large scale, N-tiered, statewide system development program with a 4-year multi-phased program duration and an overall budget of $72 MM.

Authored and got approval for large multi-system development proposal request involving new system development, system integration, data migration, and system replacement.

Managed overall budget including securing funding from Federal Government agencies, monthly cost tracking, performing a cost benefit analysis, ongoing tracking of cost variance.

Responsible for all project communications including state and federal reporting, executive advisory committee communications, and ongoing project staff communications

Lead the effort of creating business requirements for inclusion in the Request for Proposal, starting with staff acquisition of process SMEs, documenting the “AS IS” process and mapping the desired “TO BE” process.

Cisco Systems 2003 – 2004

Delivery Project Manager Consultant- New Commercial Market Initiatives

Responsible for overseeing the development and management of new project initiatives aimed at increasing Cisco’s market penetration in the small to medium business sector.

Managed the translation of marketing vision and strategy into concrete deliverables with associated measurable goals, coordinating project work and direction for project in a virtual, cross functional team environment

Successfully lead project teams through new product creation, a 3-month pilot in Europe including the establishment and training of remote technical assistance centers.

Directed a pilot program in EMEA including the recruitment of resellers, establishment of a support center and product training of support staff.

Hewlett-Packard Company 2001 - 2003

Head of Program Management Office - HP-Unix Operating System Division

Head of program management office responsible for the delivery of complex cross-functional programs for HP’s Unix operating system division

Promoted to build a program management office 3 months after joining the organization, mentoring a staff of 4 program managers and 6 dotted line project managers.

Developed and implemented the reengineering of program and project process improvement strategies which lead to a 75% increase in work capacity of the program management office.

Managed cross-functional, global teams in the delivery of two major HP-UX releases.

Appointed mid-stream to lead a division-wide, mission critical program involving the integration of four complex projects involving 8 global project teams of 50+ engineers.

Tekelec, Inc. 1999 - 2001

Senior Project Manager

Managed complex cross-functional programs in delivering advanced intelligent network switching solutions to the telecommunications industry.

Lead a project management office with a staff of 3 project managers

Responsible for all aspects of project management for multiple projects including customer upgrades and new product development.

GTE Corporation-Communications Technology Division 1997 – 1999

Senior Project Manager

As lead project manager, directed mission critical program with $10 million budget, managed cross-functional teams of over 125 resources; ensured the timely implementation of a Web based, e-business solution involving 5 integrated systems, CRM, order entry, order fulfillment, LSR and,billing supporting the launch of a new CLEC business line servicing residential and business markets.

EDUCATION AND CERTIFICATIONS

Bachelor of Arts, Business Administration, UNIVERSITY OF CALIFORNIA Davis

Postgraduate Credits-Business Administration and Finance, SONOMA STATE UNIVERSITY

Six Sigma Green Belt Certification, Villanova University Graduate Program, May 2006

Project Management Professional Certification, Project Management Institute, 2004

Project Management Fundamentals Certification, Hewlett-Packard Training Institute (equivalent of PMP)

Program Management Fundamentals Certification, Hewlett-Packard Training Institute

Leadership Training for Executive Management, Duke University / Fuqua School of Business

Agile Scrum Certification, Fidelity Institutional Technologies Training

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