CYNTHIA ESPINOZA ***********@*******.*** Mobile 832-***-**** Houston, TX 77091
A highly qualified professional with extensive administrative experience and capably provides comprehensive support to full teams, all levels of management and executive leadership as well as advancing departmental objectives and companywide operations. My knowledge of business and management principles include workflow planning, resource allocation, leadership techniques, and coordination of people and resources. I would interface effectively with all levels of staff and management in a manner that promotes team building while developing a sense of cooperation.
I have 10+ years in composing correspondence, international travel, manager and executive calendaring, vendor invoice payments, electronic document control, weekly reports and all basic administrative functions.
At BHP I also served as backup Executive Assistant for the executive floor on a monthly rotating basis.
I am responsive to changing needs of environment and exhibit an energy level that can sustain periods of intense work. I bring experience and professionalism to your establishment with a sense of urgency for deadlines and confidentiality and discretion on all matters.
SUMMARY OF QUALIFICATIONS
Magnum Staffing/National Trench Safety
Executive Assistant to CEO and CFO Oct. 2016 – Feb. 2017
Contract assignment supporting executive staff, assisting with screening calls, executive meetings, domestic travel and ad hoc assignments. Adheres to utmost confidentiality on All issues while projecting a professional attitude with courtesy for client and company support.
BHP Billiton – Senior Administrative Assistant Nov. 2005 – Feb. 2015
maintained and scheduled busy executives’ email and calendar/international travel, enabling efficient use of time, answered phones, coordinated meetings
maintained executive contact data bases for holiday and event mail-outs
processed monthly expense reports for executive and team members, as well as reconciliation for BHP’s Purchasing Credit Cards for supplies, lunches and conference fees.
customer invoices: researched late payment issues with customer, followed through with company processes to ensure payments to completion
created presentations, spreadsheets, and graphics using PowerPoint/Excel, ensuring company guideline compliance on all raw data: (Charts, Pivot Charts, Graphs)
organized efficient filing systems using BHP’s documentum and PDF format conversions
in SharePoint: maintained department records and Records Retention schedules
Governance: updated the FCPA (Foreign Corrupt Practices Act) and Due Diligence database
Master Data – Processed vendor changes requests and updated vendor information
BHP’s eRoom and Documentum functions as formatting and converting from native files
generated Employee/Contractor Action Notification Forms for new employee candidates
supported new employees by getting them acclimated with BHP processes upon arrival
performed employee exit checklists and ensure exit compliance with company policy
generated G&A reports, requisitions for Purchase Order processing, service entry sheets, and manage workflow issues arising from departmental procurement
supported various special projects for senior management as needed; ensured hardcopy and digital formats where required were accurately produced in a timely manner and distributed and published as required.
produced printouts from company intranet eRooms and network drives
ad hoc projects included: 200+ contact updating in Outlook, 100-page presentations, offsite dept. event coordinating
Advanced knowledge of word processing applications, spreadsheet applications, database management, data file structures and downloading and importing common file types
Education
Houston Community College
Professional Secretarial Certification
Software Skills
Microsoft Word, Excel, PowerPoint, SharePoint, SAP, Lotus Notes, Outlook, Quicken, Typing: 70 wpm, 10-Key by touch