Project Manager Management

SEAN K. SULE IT PROJECT MANAGEMENT § MATRIX TEAM LEADERSHIP § CMM LEVEL 2/3 SDLC METHODOLOGY

Melrose, MA 781-***-**** ******@*******.***

PROFESSIONAL PROFILE

Accomplished, high-impact IT professional and key business driver, specializing in project management and systems support. Over 20-year track record of career success facilitating high-performance business operations in large financial services organizations.

Competitive edge stems from breadth of experience, comprising CMM Level 2/3 organizations, merger integration initiatives, small to mid-size project management, control accounting, transaction processing, business analysis, project plan development, and project risk.

Leverage excellent communication skills as a liaison between technical/non-technical stakeholders, capturing deep levels of engagement and buy-in. Empower teams to take ownership and generate high-quality deliverables, using action-oriented leadership.

Professional accomplishment and organizational loyalty evident in dedicated history of service and multiple career wins, including on-time/on-budget implementations, process improvements/streamlining, and measurable cost reductions.

CORE COMPETENCIES

Series 6, FILMA I & II Systems Requirements Gathering Estimates Matrix Project Teams

Business Process Improvement Issue Risk Defect Change Control Management Cross-Functional Collaboration

Product Launch Project Support Centralized Decentralized Technology Organizations System Enhancement Initiatives

PROFESSIONAL OVERVIEW

JOHN HANCOCK FINANCIAL SERVICES Boston MA 1995 - present

Senior IT Project Manager (2006 - 2016)

Own the planning, coordination, and execution of various medium to large-sized projects.

Ensure adherence to organizational SDLC processes.

Develop detailed system estimates through business requirement gathering and analysis.

Maintain high-level project performance and forecasting accuracy by executing project baselining, including budgets, timelines, and resource needs, and subsequently measuring project progress against baselines.

Maximize project success and adherence to requirements through the continuous management of project issues, risks, defects, and change controls throughout the project life cycle.

Drive timely project deliverables and ensure projects stay on plan by taking corrective actions.

Secure buy-in by building strong cross-functional collaborations with project stakeholders. Actively leverage formal communication plans, including weekly team meetings and weekly/monthly status reports.

Enhance project performance transparency through preparation of weekly/monthly status reports for upper management and project stakeholders.

Select Achievements

Successfully implemented numerous projects ranging from $750K to $1M.

Achieved recognition for track record of continuous on-time, on-budget project delivery.

Consistently met business needs for each project under leadership.

Project Examples: Fixed Product Modernization Program; Annuity Product Launches, Abandoned Property; Anti-Money Laundering (AML)Project,

Project Manager/Business Systems Analyst III (2003 - 2006)

Commanded a lead role in the de-conversion of 150+ pre-merger John Hancock applications, data feeds, and business processes during the John Hancock and Manulife integration.

Drove development of a best-fit strategy for annuity systems and process integration as liaison between business units, the IT organization, and systems vendors.

Met the needs of business units by researching, developing, and documenting systems requirements and solutions; created comprehensive test strategies and test plans and documented training and turn-over plans for system modifications.

Facilitated seamless operations by executing detailed test plans, timely reporting, defect resolution during testing, and documentation of change controls.

Enhanced workflows by partnering with stakeholders and project sponsors to set priorities and coordinate staff responsibilities as Senior Business Systems Analyst on the production support team.

Select Achievements

Selected as Lead Subject Matter Expert (SME) and Business Systems Analyst (BSA) during the Manulife/John Hancock company merger.

Successfully streamlined combined company processes.

Identified file feeds, processes, and applications for retention or decommission in order to ensure high-performance systems.

Project Examples: Vantage One Integration; Payout System Integration; Repetitive Payment System Platform Migration, Product Fund Additions; Fund Mergers; Triton Reserve System Updates, Post Integration Production Support Efforts

Project Lead I (1999 - 2003)

Developed detailed project plans, test strategies, project timelines, and resource requirements for small and mid-sized projects.

Ensured project adherence to timelines by facilitating weekly status meetings to review project schedule and swiftly escalating issues and risks to management for immediate resolution.

Supported end-to-end project success by developing implementation plans and post install-support plans.

Operations Manager (1997 - 1999)

Supported the activities of Print Mail and Corporate Actions Teams by developing and implementing procedures, process flows, and documentation.

Developed detailed business requirements and processes for large projects, including Y2K, tax reporting, Print Mail enhancements, and John Hancock initiatives.

Drove cross-functional communication and collaboration by supporting interdivisional partnerships at all levels and business units within the Hancock organization.

Oversaw the activities of an eight-person staff.

Previous Roles:

Project Coordinator, JOHN HANCOCK FINANCIAL SERVICES § Control Accounting Supervisor, First Data Corporation § Transaction Processing Manager, First Data Corporation § Business Analyst, First Data Corporation

EDUCATION PROFESSIONAL DEVELOPMENT

Accounting, Castleton State College

Series 6, FILMA I & II

Technical Skills: MS Project § MS Access § SQL § Oracle § DB2 § MS Suite § Vantage One § TA2000 § TSO

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