Operations, finance business Services

Mr. Michael Morales Sr.

** ******* ****** ****, ****** Hollow New York 10591

C: 845-***-**** H: 914-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

I am a corporate business and financial development pioneer with over 20 years of experience in leading and developing businesses practices.

I have strong commitment to work, clear vision, and leadership skills that promote relationships, cultivate partnerships, and grow business.

I am constantly expanding my business and financial development mindset and ideas to improve and achieve goals and objectives.

HIGHLIGHTS

Specializes in Management of Business, Finance, and Operations within CCRC, SENIOR Care Entities.

Developed new businesses formats, training for a companies Northeast division.

Proficient in strategic planning and partnerships in market shares, values.

Promotes team leadership and team building within the company.

Adept in human resource performance management including recruitment, reward, and retention.

Knowledgeable in Six Sigma principle.

Practices excellent customer service, satisfaction and engagement in every business transaction.

EXPERIENCE

Executive Director of Corporate Services

NorthEast Consultants Incorporated, Hudson Valley NY

February 2012 - Present

Develops annual strategic and operation plan start up, existing communities

Plans and manages annual budget and internal audit of business systems.

Locates potential business deals by contacting potential partners and explore opportunities.

Reviews and updates business modules.

Consultancy Focus:

Directs and manages the company’s business and financial progress to achieve goals and create action plans for positive account receivable growth while reducing negative profit loss.

Achieved financial goals to include increase revenue, pipeline and growth.

Develops human resources best practices focusing on recruitment, reward and retention. (90% retention.) (200 Associates, Management staff).

Promotes organization’s reputation by accepting ownership for accomplishing new and different requests thereby adding value to company's financial ventures.

Evaluates management performance and provides coaching to improve managerial skills.

Regional Director of Community Relations

Sunrise Senior Living

May 2009 - February 2012

Researched, negotiated, implemented new public relations outreach program.

Monitored census capacity versus at-risk ratio ensuring its profitability and adherence to company's policy and procedures. Achieved censes 100 ratio.

Established and maintained cooperative relationships with representatives of several communities, consumer, employee and public interest groups.

Estimated project costs and monitored budgets to include start up projects.

Achieved Corporate value of services by 40% increase in revenue (22.1M)

Executive Senior Vice President

Executive Van Lines/ Relocation Services Domestic/ International

February 1994 - April 2009

Managed the day-to-day tactical and long-term strategic logistical activities within the business, operational services, best practices

Identified key growth opportunities for the business through market research and evaluation of marketing strategies.

Increased company's profit by $7.1 million by maintaining over 4000 private service accounts and creating new accounts.

Reduced and controlled expenses by improving resource allocation.

Developed corrective human resource programs to include retention and training modules towards achieving the best efficient employee development.

Regional Auditor Corporate Compliance

Caldor Retail Corporation.

January 1984 - January 1994

Measured profit-loss ratio and inventory.

Analyzed and reviewed the applied corrected action plans to reduce company losses and increase revenue.

Consulted and coached senior management to improve efficiency in the company’s operational system.

Education

Bachelor of Science in Business Administration

Pace University, New York

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