Medical Records Administrative Assistant
Resume:
Angela L. Dessano
Meriden, CT *****
*******@*****.***
Education
Jan. 2001 - May 2001 Southern Connecticut State University, New Haven, CT.,
Pre-Veterinary Medicine
Aug. 2000 - Dec. 2000 University of Connecticut, Waterbury, CT.,
Pre-Veterinary Medicine
Sept. 1999 - May 2000 Virginia Intermont College, Bristol, VA.,
Pre-Veterinary Medicine
Employment
Jan. 2017 - May 2017 Maxim Staffing, HEDIS Service Associate II
Provide Administrative/Telephonic support
Communicate with Provider Offices
Coordinate exchange of files
Maintain office equipment
Support level 1 Associates
Proform Clerical activities
Verify information
Request Medical Records
Maintain tracking log
Utilize company claim/medical records system for research
Locate where member receive care
Jan. 2016 - Dec. 2016. A.R. Mazzotta Employment, H.R./Administrative Assistant
Conduted Interviews of CNA, HHA, PCA, & Homemakers/Companions
Scheduled and Conducting In - Services for Caregivers
Created a Reminder System to Update Important Documents
Ran Background Checks on Protential New Hires
Created and Edited Office Forms as Needed
Recruited New Employees From the Internet, Newspaper Ads, and at Career Fairs
Cunducted Time Sheet Training
Regular Office Filing
Made Daily Interveiw Reminder Calls
Answered Incoming Phones Calls
Followed HIPAA regulations
Created Business Cards For New hires
Ran Monthly OIG Reports
Faxed reference requests to current/former employers
Created report
Cunducted Hiring Orientation
Created advertisements to fill open positions
Created filing systems for upcoming appointments
Managed Supervisor Calendar
Scheduled Appointments for Supervisor and Other Staff Members
Returned Calls for Supervisor
Ran General Errands
Called for Regular Office Mantance and Supplies
July 2015 - Dec. 2015 ProCare Pharmacy, Order Entry Technician
Entered Patient Specific Information from Docutrack into Computer System
Answered Incoming Phone Calls
Communicated with Nursing Staff and Administrators at Facilities
Calculated/Verifying the Correct Dosage Based Prescription
Entered New Prescription/Refill orders in a Timely and Accurate Manner
Assisted with Finding Lost/Missing Prescriptions
Followed HIPAA regulations
Feb. 2015 - June 2015 Sonitrol/Alarm New England, Central Station Operator
Monitored Commercial/Residential Alarms Systems,
Notified Customers of Alarms and Dispatched on Them
Notified Alarm System Dealers/Installers of System Issues
Put Alarm Systems On and Off Test Mode
Answered Phones Calls From Customers
Contacted Proper Authorities Based on Alarm Type
Assisted Customers with Minor Technical Help
Created Service Tickets for Alarm System Troubles
Transfered Customers to Appropriate Department Per There Requests
Notified the Appropriate People on Late to Closes and Early to Opens
Confirmed Customer Pass Codes
Performed Follow Up Phones Calls to Appropriate Authorities for all Dispatched Alarms
Dispatched on Burglary Alarms
Nov. 2014 to Jan. 2015 Durham School Services, School Bus Monitor
Assisted children on and off bus/van
Buckled and unbuckled children from there seat belts
Assisted in keeping order on the bus/van
Helped driver with directions and where stops were on new routes
September 2006 - March 2014 Pharmerica Pharmacy, Medical Records Associate II/Printer
Entered Patient Specific Information Into Computer System
Updated Patient Records Monthly
Maintained Department Files
Communicated with Nursing/Administrative Staff at Facilities
Worked with Facilities to Ensure Accurate and Timely Entry of Records
Shredded Sensitive Patient Information
Answered Income Phone Calls on a multi Line System
Filed Monthly Resident Records
Sent Requested Forms to Facilities
Printed Forms/Reports as Needed
Used FedEx Site to Ship Software
Updated Facility Rosters
Created Forms from Scratch with Facilities Given Requirements
Monitored Office Inventory
Ordered Office Supplies and Form
Printed Docutrack Daily
Skills
Leader Ship
Team Player
Self Motivated
Frameworks
Docutrack
Excel
Efficient
Scanning / Mailing
Quick Learner
QS1
MSOffice
Internet Explorer
Punctual
Stamp Machine
Detail Orientated
AS400
Word
Member 360
Reliable
Recruiting
Problem Solver
SonIP
PowerPoint
Verscend
Copier/Fax
Advertising
Organized
Generations
Outlook
Accurate
Contact this candidate