Maria Sprague
Jacksonville, NC 28546
************@*****.***
OVERVIEW
Highly motivated bilingual professional with a verifiable record of accomplishment spanning 19 years. Creative, recognized as a results-oriented and solution-focused individual.
EDUCATION
Business Administration/Accounting August 1989-June 1995
ITAM-Instituto Tecnológico Autonomo de Mexico
PROFESSIONAL EXPERIENCE
Case Manager May 2013-February 2016
Wayne Wright, LLP
Managed large caseload from actively treating to demand phase.
Assisted in establishing and the resolution of client’s property damage claims with insurance companies.
Independently retrieved all medical and billing records for the preparation of settlement demands.
Proficient in the case management program Needles.
Proficient in paperless case file system Net Documents.
Administrative Assistant September 2012-March 2013
Juanita McKenna Retirement and Financial Planning Services
Schedule and follow up with client appointments.
Recorded office expenses.
Typed, scanned and filed client correspondence.
Acted as liaison between clients and life insurance/annuity service companies.
Office Manager May 2003-August 2012
Law Offices of Armstrong and Hamrick
Established customer profiles and managed medium case load
Assisted the attorney in handling dispute resolutions between clients and insurance companies.
Assisted the attorney with negotiation settlements on personal injury cases.
Managed the Law Firm and ensured staff was providing a high level of service to clients.
Full charge processing of all accounts receivable and payable.
Managed all petty cash and office supply expense accounts.
Reconciled bank balances of general and IOLTA accounts.
Processed Payroll.
Established and set up credit accounts with vendors.
REFERENCES
Linh Thai, esq,
2550 S. Interstate 35, Suite 100
Austin, TX 78704
Phone: 512-***-****