Administrative Assistant Manager

KIMBERLY BURNS

**** **** ****** *****

Plymouth, MN 55441

Cell: 952-***-****

Email: **************@*****.***

QUALIFICATIONS SUMMARY

Experience providing executive support to C-Level Executives, Vice Presidents and Directors. Coordinate internal/external meetings; maintain the executive’s appointment calendars, processed expense reports for executive management and coordinated domestic and international travel arrangements. Broad experience in office and facility management including managing administrative staff and all activities related to optimum utilization of office services and equipment, facilities, building security, corporate travel and vendor contracts.

Provide computer support to the executive management utilizing, graphic programs such as Visio, Power Point, Excel and MS Word, PeopleSoft, Concur Travel and Expense, Oracle/GlobalView, WebEx, Outlook, SharePoint

SUMMARY OF PROFESSIONAL EXPERIENCE

Periscope, Minneapolis, Minnesota 2017 – Current

Office Services Manager

Overseeing office operations and providing office management services, independent executive administrative and project lead support

Assist in coordinating details of client-facing meetings and events

Act as project manager on ticket requests for new employees, employee moves and internal production needs

Prepare monthly and annual cost reports for CFO

Provide direction and leadership to ensure all administrative support is covered

Manage all office/facilities vendors fee negotiation and quality assurance SMITHS MEDICAL, Plymouth, Minnesota 2015 – 2017

Executive Assistant

Provide high level, independent executive administrative and project lead support

Responsible for efficient and timely flow of information, managing calendars, travel, preparing presentation, managing data, composing correspondence and tracking expenditures

Handle a variety of highly confidential and time sensitive data and communications

Develop full scale project plans and associated communication documents. Define project success criteria; perform impact analysis and track project milestones and deliverables.

Provide direction and leadership to ensure all administrative support is covered for Level 2 Executives

Organized and managed Americas Business Meeting for 400 internal/external employees. Contract negotiations with hotel, audio visual and all vendors associated with meeting while staying within an allocated budget. Weekly meetings provide an opportunity to learn, engage with peers and drive toward excellence. We focus on engaging employees to focus on new skills and techniques to drive our collective success towards building our future. CONSOLIDATED COMMUNICATIONS, Plymouth, Minnesota 2012 – 2015 Executive Assistant/Office and Facilities Supervisor Provide leadership, direction and supervision for operation of office to ensure customers receive the appropriate level of service and enhance company image. Responsible for the ongoing administration, supervision and operation of the day-to-day business of the company including activities involved in:

Coordinated internal/external meetings, maintain the Senior Vice President of Sales and EIS and Sales Director appointment calendars and processed expense reports for executive management and approval of their staffs expense reports

Coordinated all travel arrangements for SVP of Sales and direct reports

Responsible for developing and maintaining annual budget for both office administration department and for building facility

Team Leader in managing new office expansion in 2013

Work directly with customers and property management companies to secure Building Entrance Agreements for Fiber Optic Cable. From April 2014 to present this work has resulted in $240,000 in savings in lieu of hiring a sub-contractor.

Project management, supervising and coordinating work of contractors

Calculated and compared costs for required goods or services to achieve maximum value and return on investment for company

Promoted effective use of technology, aggressively pursuing opportunities to gain efficiency and enhance customer service

Directed and planned essential central services such as reception, security, maintenance, archiving, cleaning, catering, waste disposal and recycling

Checked that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies

Responsible for preparation of presentations materials associated with offsite employee events, annual sales meeting, various training events and quarterly meetings

Hired, supervised and delegated work for the administrative assistant BRACCO/ACIST MEDICAL SYSTEMS, Eden Prairie, Minnesota 2008 - 2012 Executive Assistant/Office Supervisor and Facility Manager Responsible for the ongoing administration, supervision and smooth operation of the day-to-day business of the company including activities involved in:

Coordinated domestic and international travel arrangements

Coordinated internal/external meetings, maintain the President/COO and five executive’s appointment calendars, and processed expense reports for executive management

Prepared documents to put out tenders for contractors

Project management and supervising and coordinating work of contractors

Calculated and compared costs for required goods or services to achieve maximum value and return on investment for company

Directed and planned essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling

Responsible for preparation of presentations materials associated with offsite employee events, annual quality management meeting, strategic planning and various training events

Hired, supervised and delegated work for the receptionist and other administrative support MEDICA, Minnetonka, Minnesota 2000-2007

Executive Administrative Assistant

Project Coordinator: Quality and Clinical Programs 2006-2007 Responsible for providing administrative support to:

Supported Medical Advisory Committee policies and procedures, maintained additions and resignation process for committee membership roster and managed certification process for new physician committee members

Worked with Provider Relations Manager and Medical Director to set meeting logistics and agendas. Communicated information to physicians on the Medical Advisory Committee

Organized and managed Medica’s Annual Physician Partnership Dinner for four hundred key network providers and stakeholders. The dinner strengthened relationships and provided current information regarding trends in healthcare. Increased attendance each year and cut cost by over two thousand dollars.

Developed and managed payment tracking and approval process for contracts with disease management partners. This helped participants focus on prevention, healthy lifestyles and provided participants with a more comprehensive approach to managing their health.

Developed and supported operational processes, project plans, workflow documentation, monthly reports, invoices and expense reports for the department Administrative Assistant III: Product Development and Management 2001-2006 Responsible for providing administrative support to:

Provided support to Product Management in the creation, development, maintenance and posting of a large volume of documents for rollout of new plan designs for Medica Products

Participated as member of the Knowledge Network Corporate Internet Redesign Committee that provided updated on line healthcare information to internal employees

Scheduled, attended and provided meeting minutes for the Benefit Interpretation Committee which reviewed and ensured benefit coverage is current with the market

Provided support to Speaking of Women’s Health Program. A sponsored educational conference to educate women with up-to-date information from credible experts so that they can better care for themselves and their families.

EDUCATION AND CERTIFICATION

Bachelor of Arts, Individualized Studies/Liberal Arts Metropolitan State University, St. Paul, MN

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