Quality Manager

Jeffrey L. Delp

** *** **. **********, ** *****

540-***-**** Cell *******@*****.***

Virginia Forge / Meadville Forging Company October 2014 ~ Present

***** **** ******, ********, ** 24166 / 15309 Baldwin St Ext, Meadville PA 16335

(Transferred to Meadville Forging Co in Aug 2016 due to closing of Virginia Forge)

Quality Manager

Responsible for External and Internal Quality.

Maintained Quality system in compliance with TS 16949

Prepare and present Quarterly Management review materials to executive management

Served as primary contact for all customers.

Leader of cost and scrap reduction teams

Reduced internal scrap by 40% of overall sales

Audit internal and Supplier processes to assure compliance to applicable standards

Managed transition and customer approval of more than 20 parts to the Meadville location

Precision Technology-USA September 2011 ~ October 2014

225 Glade View Dr. Roanoke, VA 24012

Quality Manager

Responsible for all aspects of External and Internal Quality.

Successfully implemented Quality system in compliance with ISO-9001:2008

Perform on site visits of new and key suppliers to validate capabilities

Conduct internal audits

Perform maintenance on building and equipment as needed

Dynax America Corp. August 1997 ~ July 2011

568 East Park Dr. Roanoke, VA 24019

Director of Quality & New Business April 2008 ~ July 2011

Responsible for all aspects of External and Internal Quality programs.

Responsible for evaluating business risks and approving all proposals related to new programs and design changes.

Responsible for Quality System in compliance with TS 16949 for 6 years. Completed 11 audits from external registrar with no major findings and 7 audits with no findings at all.

Developed and managed budgets in excess of $1.3 million for 3 departments (Quality, Quality Systems, and New Business).

Review financial statements with executive management.

Responsible for overseeing testing lab that assured product compliance to specifications. Testing lab consisted of SAE and Stroking machines (measures friction coefficient, delamination resistance, and durability), as well as a variety of measuring equipment.

Served as primary contact for sales offices in Germany and Japan.

Implemented an APQP process to manage 17 new programs to 7 different customers at the same time with 100% on time launch and zero customer complaints.

Evaluate supplier proposals and made supplier selection recommendation to President.

Final approval for all process and quality system documents.

Created monthly reports to company headquarters in Japan.

Served as lead planner for preparing presentations and meetings with customers.

Performed contract and PO review for all new customers/programs.

Analyzed capacity planning information to determine the need for capital investments and ability to meet customer capacity requirements.

Quality Manager October 2004 ~ April 2008

Supervised 3 asst. managers, 6 Engineers, 9 Technicians, and 7 Inspectors across 3 shifts.

Developed and Implemented Quality systems for internal processes.

Championed process for improving quality system from QS-9000 to TS16949 and acquiring the TS16949 compliance that is required by all North America customers.

Worked with customers to solve quality issues.

Worked with customers to implement new parts and design changes for existing parts.

Reduced internal Quality costs by more than 50% by using team approach and problem solving methods such as 5 why and 8-D.

Reduced customer complaints by 75% in 3 year period.

Oversee more than 150 PPAP’s to the customer. Performed review of all quality related documentation before submission.

Asst. Quality Manager January 2002 ~ October 2004

Trained new engineers on critical processes.

Responsible for incoming and outgoing inspection processes of over 100 parts.

Developed inspection processes for more than 50 pieces of new equipment and over 100 parts.

Quality Engineer April 2000 ~ January 2002

Responsible for Quality improvement of 3 internal processes/lines. Reduced internal quality costs by 30%.

Audit suppliers for adherence to established quality and capacity requirements.

Worked on-site with suppliers for root cause and corrective action for quality issues utilizing fishbone, 5 why, and 8-D reports.

Travel to customer locations for Technical presentations and 8-D countermeasure reports.

Quality Supervisor December 1997 ~ April 2000

Oversaw all incoming and outgoing inspection processes.

Reviewed all inspection results for accuracy.

Established time standards for inspection routines.

Trained and qualified in-process inspectors for multiple defect types.

Die Maintenance Technician August 1997 ~ December 1997

Maintain stamping dies using lathes, mills, surface grinders.

Incoming inspection of tooling.

Graham White Manufacturing August 1991 ~ August 1997

P.O. Box 1099 Salem, VA 24153

Inspector

Perform first article, setup & tooling inspections.

Program Coordinate Measuring Machine.

Maintain a calibration system to ISO 9001 standards.

Calibrate Test & Measurement equipment.

Perform in house audits on manufacturing operations.

Perform Gage Repeatability & Reproducibility studies.

L&M Valve March 1986 ~ July 1991

1390 Southside Drive. Salem, VA 24153

Supervisor March 1988 ~ July 1991

Supervised 30 manufacturing associates.

Oversaw all machining and fabrication operations.

Directed assembly of orders and supervised shipping operations.

Inspected final product before shipment.

Conducted performance reviews of employees.

Assigned work and checked quality & quantity of work.

Welder February 1987 ~ March 1988

Performed mig, tig, & stick welding on knife gate valves using a variety if standard and exotic metals.

Construction regulated by industry standard MSS-SP81.

Machinist January 1986 ~ February 1987

Set up and operated lathes and vertical & horizontal milling machines.

Checked work to assure compliance to blueprint dimensions.

Education:

Graduated from Lord Botetourt High School, Daleville Va.

Supervisory Skills 1 – given by The Management Association, 32 hours

How to Supervise People – given by National Seminars – 8 hours.

Introduction to Quality Assurance – given by Virginia West Community College – 30 hrs.

Specialized Course in Mathematics – given by Virginia Western Community College – 30 hrs.

Specialized Course in Quality – given by Virginia Western Community College – 30 hrs.

Value Stream Mapping – given by Virginia Polytechnic Institute – 8 hrs.

Principles of Lean Manufacturing – given by Virginia Polytechnic Institute – 8 hrs.

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