JOEL PEOPLES
Dallas / Fort Worth, TX *****
***********@*****.*** www.linkedin.com/in/joelpeoples
IT OPERATIONS PROFESSIONAL
Application Development Big Data Solutions Enterprise Infrastructure
Highly accomplished DevOps Application Development Professional with experience working with Big Data solutions and tools for a Global Fortune 500 Enterprise. Excellent communicator, able to work effectively with cross functional, international teams to complete high level projects on time and compliant with all corporate mandated regulations. Extensive combined infrastructure and development experience includes:
C#
WPF
ASP.NET
ADO.NET
Linq
Microsoft SQL Server
SSIS
XML
HTML
JSON
JavaScript
CSS
AngularJS
JQuery
VB.NET
PROFESSIONAL EXPERIENCE
FIDELITY INVESTMENTS, Westlake, TX 1996-2016
Senior Operations Release Analyst (2015-2016)
Coordinated production release implementations and communicating release schedules to teams.
Collaborated with the developers/QA scrum teams in the U.S. and China on analysis validation scripts, troubleshooting with Fiddler, and coordinating back end dependencies.
Worked with PSS, Production Support Services, on call support and scrums teams during the middle of night production installs and coordinated web service validation for pilot, production, and training environments.
Developed and maintained Beta Issues application for FocusPoint PI during pilot release.
Maintain over a dozen .NET Web applications
Senior Software Developer (2007-2015)
Developed and maintained over a dozen .NET Web applications.
Provided Microsoft SQL Server database administrative resources for the production enterprise environment.
Designed and supported the enterprise Microsoft SQL Server SSIS ETL infrastructure.
Associate Software Developer (1996-2007)
Third level support for Fidelity Online Xpress (ECS) group which provided pre-internet online brokerage trading via custom Microsoft Visual Basic 6 application.
Provided infrastructure support and troubleshooting as well as custom software development in Microsoft Visual Basic 6.
JOEL PEOPLES
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OUTSTANDING ACCOMPLISHMENTS
Designed, created and/or supported internal tools for Fidelity:
BETA ISSUES - Application handles requests from pilot users on issues during beta release for Fidelity's workplace investment tool. Release team would redirect issues to correct party with tool. C#, ASP.NET, Linq, XML, CSS, Microsoft SQL, HTML, JSON, JQuery, ADO.NET, and JavaScript
Time Tracker - Application tracks paid time off for employees for the entire company. This tool allows managers and admins ability to make approval and rejections and communicate to associates with the application. VB.NET, ASP.net, CSS, Microsoft SQL, HTML, JSON, JQuery, ADO.NET, SSIS, and JavaScript
NOMAD - Application handles requests from managers on movements from associates and track what access needs to be added or removed. C#, ASP.NET, Linq, XML, CSS, Microsoft SQL, HTML, JSON, JQuery, ADO.NET, SSIS, and JavaScript
Tara – Allows associates, team leads and managers to enter in requests with this tool for call volume managers to make adjustments to schedules for specific departments. C#, ASP.NET, Linq, XML, CSS, Microsoft SQL, HTML, JSON, JQuery, ADO.NET, SSIS, and JavaScript
Call Assist, Orbis, ECS & ESS Case Management Systems - All these applications are CRM tools developed to track and report customer information on calls with associates. Each application is slightly different depending on the requirements that the associates expected when entering calls. C#, ASP.NET, Linq, XML, CSS, Microsoft SQL, HTML, JSON, JQuery, ADO.NET, SSIS, and JavaScript
FocusPoint - Central tool use with all representatives at Fidelity to track and report to customers on all aspects on account holdings. C#, WPF, CSS, HTML, JSON, JQuery, ADO.NET, and JavaScript
Created several SQL Server SSIS projects:
Created several dozen packages where email notifications are sent out on detail reports or FTP locations that were either delivered daily. weekly, and/or monthly on past call information for multiple departments.
Developed multiple packages that imported employee data, i.e. ID, name, hire date, manger, function, and email, daily during the middle of the night from FTP sites. The data would be validated and moved into production before the next business day. The design of the packages would report on any issues that were found.
ADDITIONAL RELEVANT EXPERIENCE
NORTHLAKE PROFESSIONAL LABORATORIES, Dallas, TX
Network Administrator
ChartNet, Dallas, TX
Network Administrator
EDUCATION
BBA in Business Computer Information Systems
University of North Texas, Denton, TX