Customer Service Sales

KEVIN ROBINSON

***** ********** #***** *** *******, TX 78230

(cell) 210-***-**** - *******.***@*****.***

linkedin.com/in/kevin-robinson-45718a2b

MY VALUE TO YOU

I have accumulated over sixteen years of general, operations and production management. I have business development and consulting experience with helping small businesses manage and grow their business. My career has seen consistent results in sales and business growth, building winning teams and lean production management. I am highly organized and productive. I lead by example. I have consistently given good return on investment to the departments and companies I have worked with. I have spent a good part of my career in the print, graphics and sign production industry as well as in lean manufacturing/production and service management. I support and manage a market differential customer service expectation with all employees and departments. My years working with Altaquip/Berkshire Hathaway served me well in building on my production management skills. I build good relationships with clients and subscribe to developing an ownership mentality and fully engaged culture with the employees and departments I have managed. WORK EXPERIENCE

Operations Coordinator Feb. 2017-present 1 Stop Branding San Antonio, TX Business Development Consultant Sep. 2012-Feb. 2017 Designs San Antonio, TX Service Center Manager Feb. 2008-Oct. 2012 Altaquip Austin, TX General Manager July 2000-Jan. 2008 Fastsigns/HT Austin, TX EDUCATION

ACC/Austin 1987-1990, 1996-1998 Austin, TX.

AA Psychology / AS Commercial Art and Graphic Design SUMMARY OF QUALIFICATIONS

• Increasing top line yearly sales while reducing expenses for bottom line profit growth

• Accomplished in business ethics, HR policies/procedures and benefits coordination

• Experienced KPI reporting in sales growth and productivity management

• Proficient in P&L reporting, cash flow, balance sheet and all financial health management

• Accomplished in OSHA and safety protocols in establishing a safe work place

• Experienced DOT logistics management in 3P/LTL, lean manufacturing and QDM

• Accomplished in distribution channel supply partnerships and chain supply management

• Strong and supportive leadership with a focus on productivity and efficiency management

• Proficient at recruiting, building winning teams and facilitating an ownership culture

• Ability to problem solve, efficiently multi-task and quickly attain conflict resolutions

• Adept at new business start up as well as existing business development

• Strong at promoting brand awareness through value driven quality sales and service

• Extensive management experience driving market differential customer service

• Consulted for landscape, pool contractors, signage and print media distribution suppliers OBJECTIVE

I believe it is about fit. Am I a fit for you? Are you a fit for me? I believe it is about being an asset to your company. I believe it is about bringing value to you? So, how can I be an asset and bring value to you? I believe I can help your company grow and achieve greater profitability through maximized efficiency, increased sales, lower cost of goods, elimination of inefficient processes and waste. I believe in lean thinking, strong associate engagement/support and market differential customer service.

I believe I can increase safety awareness and protocols to increase workplace safety. I can increase team building concepts and infuse energy, define teamwork culture and bring strong leadership. I build strong relationships with prospective customers and existing customers. I seek an opportunity to be an asset to you either by representation in consultative sales or through production, department or operations management. I have accomplishments in management and sales, so either way, I am versatile and I bring confidence that I will increase your top line sales and increase your bottom line profitability. THIS IS MY VALUE TO YOU.

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