Customer Service Representative

Jennifer Blades

***-****

***********@*****.***

Professional Summary

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to

company success. Highly enthusiastic customer service professional with 5 years client interface experience.

Skill Highlights

Strong organizational skills Inventory control familiarity

Active listening skills Energetic work attitude

Courteous demeanor Customer service expert

Opening/closing procedures Telecommunication skills

Adaptive team player

Work Experience

PLanned Parenthood January 2016 to March 2017

Health Care Assistant

Wenatchee, Wa

Expressed appreciation and invited customers to return to the store. Managed quality communication,

customer support and product representation for each client. Worked as a team member performing cashier

duties, product assistance and cleaning.

Family Planning April 2013 to December 2015

Receptionist/Billing

Moses Lake, Wa

I was in charge of opening and or closing the clinic. I was in charge of collecting payments, collecting

Insurance information. Answering the phone, faxing documents. Dispensing B/C, and every day activities.

Samaritan Hospital January 2005 to January 2009

Kitchen/Espresso

Moses Lake, Wa

I was in charge of the Hospitals Espresso stand, opening and closing, turning in end of day reports and daily

money. Ordering supplies, servicing customers, patients, and the E.R waiting room. Coming up with

specials, cleaning, and preparing for the next day. In the Kitchen, I was the cook, and helped with Catering,

and would fill in and help with the ordering of supplies for the kitchen.

Education and Training

All of my training for my jobs have all been on the job training.

Moses Lake High School 1994

GED

Moses Lake, Wa

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