JOHANNA F KENNEDY E LANDICHO
Address: *** ***** ******* ********, ***********
Contact no: 639*********
Landline no.: (043-***-****
Email Address: *************@*****.***
CAREER OBJECTIVES
I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
SKILLS
Good Communication Skills
Computer Literate.
Hardworking and flexible on tasks that are assigned under my responsibility.
EDUCATIONAL BACKGROUND
Tertiary Education
Bachelor of Science in Information Management
University of Caloocan City
2007-2008
Secondary Education
San Guillermo Academy
Talisay, Batangas
2002-2006
Primary School
Venancio Trinidad Sr. Memorial School
Talisay, Batangas
1998-2002
PERSONAL INFORMATION
Gender Female
Age 27
Citizenship Filipino
Date of Birth April 14,1990
Place of Birth Talisay,Batangas
Height 4’11
Dialects Filipino and English
Religion Roman Catholic
Mother’s Name Susita E. Landicho
Father’s Name Mario C. Landicho
ACHIEVEMENTS
Certificate of Excellence for Accuracy and Consistency in the area of Marketing Campaign Fulfillment
Level 2 Agent for Outbound Sales
EMPLOYMENT
Outbound Sales Representative
Green Global Solutions
Central Ortigas,Pasig Metro Manila
October 2012-January 2013
Outbound Sales Representative
Acquire Asia Pacific, Metro Manila, Philippines
Jan, 2013 - Dec, 2014
Acquire Asia Pacific (Australian Account) is a company who does sale distribution on their main companies in Australia. Products are Home Internet, Landline,mobile plans and other gadgets related to the world wide web.
I am responsible for:
-Achieving individual targets each day to aim for promotions on the next coming months.
- Practice of being a team player,trained by team supervisor.
-Appointed to be a leader at times when supervisors has to fulfill their duties.
-Coaching new members of the team to boost ones knowledge and confidence to sell products.
Customer Service Representative/Subject Matter Expert
Alorica Philippines Inc.
Sept. 2015 – Feb. 2016
My duties are:
-Accommodating customers on online orders.
-Giving product information for customers best choice of products.
-Handling complaints and resolving issues for customers.
-Assisting new agents on taking calls.