Manager Sales

PRISCILLA VILLAFANE

***** *** ******, *** *******, Tx 78245 210-***-****

************@*****.***

PROFILE

To obtain a position within your company that offers a friendly and professional

environment, supports on going education and provides room for advancement.

The EXPERIENCE

Office & Spa Manager/Esthetician/ Laser Hair Removal Technician, Anew You Medical Weight loss & Spa, San Antonio, TX- 2016

Maintained office services by organizing office operations and procedures; preparing payroll, assist with marketing, reviewing and approving supply requisitions. Designed and implemented office policies by establishing standards and procedures. Trained clinic staff by coaching, counseling and ensured that all certificates/licenses were current. Lead the technicians and aestheticians in all issues relating to guest satisfaction, safety, sanitation, opening and closing procedures.

Assistant Manager/Spa Manager, Massage Envy, San Antonio, TX- 2016

Assists clinic manager in setting and achieving all membership, retail sales goals to sustain profitability margins. Generate sales reports, payroll, bank deposits, maintain inventory, and ordering supplies. Responsible for human resource functions for clinic staff to include interviewing, hiring, training, evaluating performance, scheduling work, conducting staff meetings, resolving concerns or disputes, disciplining, terminating and related record keeping. Oversee and manage the daily operations of the spa for Massage Envy.

Clinic Manager/Esthetician/ Laser Hair Removal Technician, Infinite Med Spas, LLC; San Antonio, TX- 2015

Managed the daily operations of the clinic, bank deposits, record keeping, maintained inventory, and ordered supplies. Responsible for establishing and monitoring staff work schedules in order to coordinate and implement marketing efforts. Assisted owner in setting and achieving all memberships goals, retail sales goals and profitability by generating sales reports. Held responsible for human resource functions for clinic staff to include interviewing, hiring, training and evaluating performance. Conducted staff meetings, resolved concerns or disputes, after action reviews, and termination. Maintained a professional, clean and safe clinic environment for employees and members/guests by providing excellent service.

Esthetician/ Laser Hair Removal Technician, American Laser Skincare; San Antonio, TX- 2014

Performed laser hair removal, microdermabrasion, silk peels, fotofacial treatments, skin rejuvenation, cellulite reduction therapy, and body contouring. Account Receivables clerk/ Collections Clerk, Pages Printing; San Antonio, TX- 2011-2013

Managed Accounts Receivables/ Accounts Payables and collections.

Account Receivables & Payable Coordinator, Killeen Elite Rentals; Killeen, TX-2010-2011

Perform routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. I also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Account Receivables clerk, Arties Heating & Air Conditioning, Inc; Killeen, TX- 2008-2009

Managed general ledger, applied customer payments, processed customers invoices.

Sergeant “Line Supervisor”, U. S. Army; Fort Drum, NY -1999-2003

A primary instructor for the light weight multipurpose decontamination system

(MPDS) for the 59th Chemical Company, 10th.

Mountain Division. Trained over five

hundred cadets in the Chemical, Biological, Radiological, Nuclear tactic techniques and procedures at the West Point Academy. Held responsible for the development, health and welfare of five squad members as well as the maintenance and accountability of over one million dollars worth of equipment during peacetime and combat missions. Plan and organize work schedules, assign duties; instruct and supervise soldiers in work techniques and procedures. Performed numerous high profile operations during Operation Iraqi Freedom, which resulted in the accomplishment of the training of new Iraqi forces and became a major contribution to the freedom and democracy of the Iraqi people.

EDUCATION

Texas A&M University Central Texas; Killeen, TX

- Bachelor degree in Business Management

Paul Mitchell The School; San Antonio, TX- November 2013

-750 Hour Esthetician License Program

The Texas Laser Institute; Houston, Texas- July 2014

- 40 Hour Laser Removal Training

SKILLS

Microsoft applications

Bilingual- English/ Spanish

LICENSES/ CERTIFICATES

Texas Esthetician License / CPR Certification

Texas Laser Hair Removal Technician License/ Laser Safety Officer Certification Phlebotomy Certificate.

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