Business Development Account Manager
Resume:
David J. Misiak
Davison, MI **423
***********@*****.***
Employment Objective: Business Development Account Executive
Areas of Expertise:
(6+) Years of account management/business development/sales experience focused primarily in the electric vehicle & automotive /transportation vehicle arena, the industrial/commercial sensor markets in the oil & gas, petrochemical, HVAC, & special hazard safety system environments.
(3+) Years on-site at the GM Orion Assembly Plant, as a Production Process Analyst/PFMEA Specialist delivering critical thinking/solution finding/error proofing skills to multi-layered production process problems.
(5+) Years of Customer Liaison/Resident Engineer experience to GM/Cadillac, Chrysler, Jeep, and Dodge. Served as the single point of contact/customer technical interface for the customer and the company.
(20+) Years of Tier One Automotive technical product design/development/application/launch engineering experience to all North America OEMs with (13+) years in vehicle occupant safety products & (7) years in vehicle electrical/electronic/mechatronic modules & interior components/systems.
(5) years of pilot & SOP/Launch engineering support, including containments & audits, to GM Lansing-GR Assembly, GM Fairfax Assembly, & GM Orion Assembly Plants; on-site engineering support, to both the GM & Chrysler Proving Grounds for frontal barrier & side impact pole testing; & launched new electrical/electro-mechanical product for a variety of interior electronic systems at: Chrysler’s Belvidere Assy, Windsor Assy, Toledo North Assy, and Toluca, Mexico assembly plants.
Successful at & enjoy the challenges of working w/cultures from France, Switzerland, UK, Japan, Mexico, Germany, Romania & Russia.
Proficient in SalesForce.com, SAP, Covisint, & other type sales forecasting & sales pipeline status management tools.
(2+) years of handling the Chrysler Design Studio Appearance & Acceptance Report (AAR) process for Delphi’s Mechatronic Division. Point man for entire process on tool approval-first part confirmation/graining/color & gloss.
Experienced in: Metal stampings & plastic injection design/tooling/molding, part processing & tooling trials/changes; printed circuit board design/layout, fabrication, testing & trouble shooting; multiple disciplines of product testing & test regimens; multiple program experience with all of the above testing on North American vehicle OEMs & classified military programs for the U.S. government & its Tier One Defense Suppliers.
Experienced with: The Chrysler & GM engineering pilot/production vehicle cycles; Daily interface with plant quality, warranty, maintenance, industrial engineering, & integration engineering; Focused familiarity with Chrysler Covisint/SAP & GM Stature/PFMEA System.
Experienced & trained in: the OEM/Tier One supplier S0/S1/S2 & CV/DV/PV/Production launch cycles & milestones/gate reviews; Design for Six Sigma (DFSS); Design for Assembly (DFA); Green Belt Projects; LEAN/LMS initiatives; DVP&R process; the entire APQP process; Design Studio/Craftsmanship Appearance Approval Report process (AAR); PPAP requirements/milestones; pilot & production vehicle launch milestones/cycles/deliverables; DFMEA/PFMEA/MFMEA; foreign country vehicle homologation testing/certification; quality spill management; 5F & structured problem solving processes; process audits; model year changeover & new product error-proofing; and ongoing/unusual challenges from part complexity issues on the plant floor that have driven unusual/error proofing solutions.
Multiple successful launch experiences w/OEM airbag products, and vehicle interior components and systems in Chrysler/Dodge, Mitsubishi & GM vehicles. Conducted over (4000) crash sled & barrier tests on belts/airbags/seat hardware/structure & early body-in-white (BIW) structure development and final production system validation.
Education:
Associate Degree coursework towards a General Studies in electronics/biomedical electronics, hydraulics, metrology & quality from Macomb Community College.
Bachelor of Science in Administration degree, with a focus in Industrial Administration that targeted Quality & Supervision from Central Michigan University, Mt. Pleasant, MI., 1998.
Coursework ongoing in MS in Technology Management from Rensselaer Polytechnic University, Troy, NY.
Employment History:
Key Account Manager, Hartmann-exact, Inc.
Nov. 1st, 2015 – Jan. 31st, 2017
Hartmann-exact KG, the parent company, is a global, focused, specialist into magnetic switch technologies for both automotive & transportation markets. All of the sensors are custom designed and built for OEMs and there is no “off-the-shelf technology in their portfolio. The job title reads as Key Account Manager but the reality of a two-man USA operation for a new company launching in the Americas dictates a multi-hat role of heavy Business Development, Technical Product Specialist, CRM Manager, Quality Lead/Audit Specialist, &Trade Show/Industry Event Scout.
Key Accounts under my control included: Tesla---Models S & X currently in production. Model 3 award was won and secured in late 2016. American Axle Manufacturing (AAM) --- I scouted & pursued this account for 9 months and won the business award for their new electrified vehicle drive train development programs. FCA---Pursued their Electrification Power Train group and won the development program on their Hybrid Pacifica vehicle. General Motors NA, pursued both their electrified power train products group & their manual shift transmissions groups for global applications; NHTSA --- Thru my industry network secured seat sensors presence in a frontal safety investigative testing project for possible upcoming legislative changes.
CRM gatekeeper in the absence of any formal CRM software tool. Campaigned to use Sales Navigator to maintain all leads, track all leads and companies and incorporate it into a monthly report. Automotive electrified vehicle tracker for: Industry trends; Emerging technologies & companies; OEM actual E-vehicle production; Legislative actions effecting E-auto industry, etc. Assigned sales goal share as part of the global business group’s annual objective.
Support to both the German engineering/quality and the Mexico production plant for customer tours, Supplier Score Card reviews/audits, PPAP and special product build or new line launch, etc.
Process Analyst / PFMEA Specialist, Logistic Services Inc., operating within the GM Orion Assembly Plant
Aug 2012 – Oct. 31, 2015.
Currently changing the culture of the Orion Assembly Plant production floor environment with the lead role as the Process Analyst/PFMEA Specialist. Daily roles are varied and include: Safety/risk analysis, critical thinking/ solution finding and “hot issue” root cause trouble shooting. Driving process change to hit the newly assigned GM Global Quality Standard of Built in Quality-Level 4 (BIQ4) where “defects do not leave the assembly station”.
Formed and trained the company’s cross-functional PFMEA Team; chair weekly meetings that interface with identified GM Groups (Design Release Engineering, Industrial Engineering, Materials, Maintenance, New Model Integration, Warranty/Quality, & LEAN Manufacturing Initiatives) to drive PFMEA issues to resolution. Facilitating change to push the “old system” out and to drive individual department ownership of PFMEA issues, on time and to planned corrective actions. Conduct timely re-reviews to validate that the changes are working to support lower scrap, better direct run rate scores, & higher initial Global Customer Audit (GCA) quality scores.
Continually work as lead advocate and campaign for PFMEA improvement funding to reduce assembly plant risk, targeted process high PFMEA RPN Scores/Risk Limiting Scores from many available corporate budgets (i.e. from LEAN MFG., PFMEA Improvement, Warranty Reduction, and Manpower Reduction Budgets & Initiatives).
Assigned as representative to the Continuous Improvement, Built in Quality-Level 4, and Standardization committees that serve as champions and work for group compliance as part of the GM Global Manufacturing System initiatives.
Successful PFMEA campaigns have yielded over $500K+ in error proofing assistance to the GM Orion Assembly Plant production floor processes.
Sale Representative, Allied Titanium.
3/2010 - 6/2012
Home office position serving as the Michigan sales representative for the Delaware based Titanium Company. Created a business development plan for the Michigan marine market that eliminated the distributor level of the sales matrix.
Regional Sales Manager for the Gulf Coast Region for ESP Safety Inc., San Jose, CA
1/2009 - 1/2010.
ESP Safety, a true startup company, is an OEM of optical flame detectors, combustible/toxic gas sensors, and electronic signal controllers used in SIL-2 level, turn-key systems for special hazard/explosive areas in petrochemical plants, oil & gas production & processing facilities, & aviation maintenance & repair complexes.
Created & delivered strong technical product presentations for customer Engineering/Purchasing/MRO audiences at (6) U.S. refineries and at (19) Mexico based PEMEX petrochemical plants, refineries, marine loading terminal facilities. Performed safety audits of facilities and reviewed facility risks with the customer to help them understand the value of adding our products over their current /other safety product supplier.
Researched, coordinated and successfully displayed at (5) regional and national oil & gas industry trade show venues in both the USA & Mexico resulting in ESP Safety securing their (2) largest U.S. based OEM customers.
Interviewed distributor candidates with the VP of Sales, and then trained their staff on our product line. Visited their key customers and met with their staff to make technical presentations to help spur product awareness & sales.
Customer Liaison/Sales Engineer for e2v, inc, Tarrytown, NY
6/2006 - 1/2009.
Home office role with e2v, inc. which is an UK based OEM of forward looking vehicle radar components (for Bosch), vehicle vision system semi-conductors (forward & rearward cameras), thermal imaging systems and microelectronic gas sensor technologies (hazardous/explosive environment & occupant compartment clean air systems) & microwave motion sensors used for theft detection in convertibles, and classified military applications, etc.
Covered (12) Midwest USA states for commercial/industrial gas sensor technology sales. Major focus was on OEMs and Tier One manufactures/distributors of similar technologies like Honeywell, 3M, and Siemens.
Single point of contact/technical interface for the New York HQ, and UK based parent company to Chrysler & Jeep for their use of the microwave motion sensor.
Successful with working in Covisint on engineering change notices (CN) s, Request for Quotations (RFQ)s, & SAP & commercial/financial issues with Chrysler Purchasing.
Resident/Liaison Engineer for Delphi Mechatronics, Troy, MI
5/2002 - 3/2006.
Covered all engineering activities in support of interior switches/controls located in the steering wheel, center console, seats, doors, I/Ps and headliner.
24/7 responsibility as single point of contact/technical interface to the customer at (3) Chrysler engineering & craftsmanship studio locations, and multiple Chrysler production plants in the MI, OH, & Windsor area. Kept the division’s plant responsiveness score improving and above the quality metric set by the OEM & Delphi. Gatekeeper for all A-surface plastic molder components for first piece validation and approval, & graining acceptance /approval.
Product Development Engineer for TRW Vehicle Safety Systems, Washington, MI
12/1990 - 5/2002
I held multiple roles with TRW Engineering Groups over 12 years, in these areas: Crash Sleds/Test & Analysis where I participated in over 4000 crash sled tests; Asian Platform Airbag (A/B) Group where I launched TRW’s first successful passenger airbag program using DuPont’s DYM 830 resin; Airbag Fabric Group where I got to work closely with Dupont, BASF and other major resin suppliers on VA/VE programs, low cost resin introductions, super resins, regrind studies & resin & adhesive matching for frontal system airbags; Advanced Development Group where I was selected to a team that ran the successful rollover testing of a Ford Explorer for a secret NHTSA program; & the Rollover Curtain Group where I developed TRW’s first non-fill tube rollover curtain system.
Vaulted TRW from a supplier ranking of the (10) Worst Suppliers to a (10) Best Suppliers with a miracle injection molded airbag door design in just under 11 months of development time prior to the vehicle start of production (SOP).
Was awarded a U.S. patent for my work on a production process for a resin sealed side curtain airbag.
Senior Product Development Technician from 12/1990 thru November 1985.
--- Automotive Products USA
--- Hi-Lex Corporation
--- Chrysler Motors, Advanced E/E Group
--- Signals & Systems, Inc.
--- I.E.& E. Industries, Inc.
References: Greg Lovell, GM Powertrain, Pontiac, MI
Peter Weiss, GM Orion Assembly Plant, Quality Assurance Manager, Orion Tsp., MI
Sheri Oberdorf, FCA Quality Assurance, Davisburg, MI
Britt Moor, VP of Sales & Marketing, ESP Safety Inc., Orange County, CA
Tracy Blacker, GM Engineering CAD Group- Warren, MI
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