Insurance Assistant

SUMMARY

HIGHLIGHTS

EXPERIENCE

ALFRED LENNARD REEVES

**** **** **** *****, *****, FL 33617 H: 813-***-**** C: 813-***-**** ************@*****.*** Driven Independent adjuster trained in all aspects of insurance claims handling and policy interpretation. Familiar with estimating and adjusting auto and property claims. Comprehensive understanding of what is required to evaluate vehicle damages and residential property damages. Employs high-level negotiation skills in resolving claims to the satisfaction of all involved parties. Property file review

Team player

Auto file reviewer

File reviewer

Liability adjuster

Auto adjuster

12/2015 to 02/2017 ACC - Auto Adjuster- Property Adjuster CLAIMS NATIONAL CATASTROPHE (State Farm Insurance) - Mobile, AL Reviewed and adjusted auto and property claims as need per policy. Handled moderate first and third party claims determined coverage and liability.

Reviewed claims for coverage, interpreted policy, recognized exposure and determined liability to analyze and move claims towards resolution using best practices.

Identified exposures and refers files or features for triage to the appropriate level including referring injury claims to the appropriate level for handling. Contacts insured, claimants including guest passengers to rule out any physical damage, first party medical, or injury claims. Obtains information and investigates the facts of loss to make a liability determination.

Assigns material damage features as needed and may handle all customer questions to conclusion.

Determine total loss using Mitchell and Auto Source Discussed files with Attorneys and PA as needed

Identifies referrals, completes proper summaries and forwards files to subrogation for collection in a timely manner and sets up rental and towing, if needed, for the insured or claimants.

02/2010 to 02/2015 BODY REPAIR ASSISTANT

MIKES BODY SHOP - Eufaula, AL

Contacted customers to review estimates and explained settlement Assisted in the body repair of damaged vehicles due to hail or collision. Ordered parts for vehicles

Prepared estimates

02/2009 to 02/2010 Roofer

Jenesen - Plant City, FL

Made initial contact with customer, inspected properties and prepared LICENSES

CERTIFICATIONS

Xactimate estimates.

Delivered timely and ethical service to customers. 02/1988 to 02/1992 UNITED STATES NAVY

Honorable Discharge

Florida License # W147391

Texas License # 2000553

Arizona License #1130601

Georgia License # 3093418

Oklahoma License # 100266290

USAA Property Certification (3-6-2017)

State Farm Certification (6-27-2015)

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