Christina

Alegria

acz0et@r.postjobfree.com

520-***-****

Administrative and customer service centric professional with a strong work ethic, skilled at multi-tasking and maintains strong attention to detail. Employs professionalism and superior communication and problem solving skills to meet client and company needs. Readily adapts to change and exceeds quality of work expectations. Proactively works with a sense of urgency to anticipate the needs of senior-level executives and customers alike. Thrives in a fast paced, dynamic environment. Employment History

Caliber Group – Office Administrator/Client Relations 2015 – Current

Executive Assistant to the owners with both personal and business matters

Process accounts payables/receivables, prepare invoices/purchase orders and prepare payroll

Maintain employee timesheet database

Inbound customer service - phones, greet visitors, and provide customer service to clients and vendors regarding informational requests

Manage databases and mailings via Microsoft Office suite and Google Apps

Manage and troubleshoot computer software, hardware and network solutions

Schedule appointments and networking events for agency principles

New hire on boarding, and setup

Write policy and procedure manuals

Assist team with meetings and presentations

Perform research for team via Internet, phone and mail

Collaborates with team members to find new processes and department solutions EZ Home Investments, LLC – Self Employment (Home

Based) 2012-2015

Provided accounting services for multiple clients (A/P, A/R, journal entries & financial statements)

Provided administrative support as needed

Research development for specific client competitor contracts, compiled data & organized results

Managed two properties to include working directly with tenants to quickly and efficiently analyze and resolve issues.

Guglielmo & Associates, PLLC - Office Administrator/Bookkeeper/Human Resources/Collections 2007 –2012

Provided administrative support for over 60 employees in 4 states

Executive Assistant to the owners with both personal and business matters

Manage Human Resources aspect of all the entities and employees

Company benefits administrator

Collaborated directly with owners to implement policies and procedures

A/P, A/R, Payroll, client contact, & collections

Managed difficult/emotional customer interactions professionally and gracefully in challenging situations

Ability to listen, analyze and create solutions in a high pressure setting

Audited client trust accounts quarterly

Lead a team of 3 with posting a high volume of payments, balancing, and submitting deposits to the bank for multiple client trust accounts daily

Raytheon Missile Systems – Executive Assistant

2006 – 2007

Assisted the Director, Program Managers and the Engineering Staff of 140 employees for the Excalibur Program

Maintain e-mail and calendars for the Director and four managers.

Coordination of conference room and Video Conferencing set up for upper level management meeting and lunches

Made travel arrangements and completed expense reports

Maintained Office Supplies

Processed Security Clearance

Marriott International – Executive Assistant

2004 – 2006

Provided support to the Director, Manager and a team of ten for the Event Technology Department

Planning/Event Coordination with Vendors

Ordering of all Audio/Visual Equipment

Accounts Payable/Filing

Scheduling of Workflow

Customer Service of Clients

Answered multi-line phones

Distinctive Carpets, Inc. – Bookkeeper

2000 – 2003

Responsible for all Bookkeeping Duties including Customer Services

Managed books for three stores

Accounts Receivable, Accounts Payable, Payroll

Job Costing

Coordinate Job Installations with clients

Executive Assistant to the owner for both business and personal matters

Maintained calendar and travel accommodations for owner Team Mates International – Office Administrator/Sales & Marketing 1997 – 2000

Managed all basic office responsibilities

Answered multi-line phone

Long distance sales and marketing

Coordination between US and Mexico telephone companies for installation of data and private line circuits

Arrange all travel accommodations for owner and technicians

Executive Assistant to the owner for both business and personal matters

Managed all appointments and meeting calendars

Translated equipment descriptions and serial numbers into Spanish for importation into Mexico.

Customer retention and service contract specialist Bilingual English/Spanish

Computer Skills

Microsoft Office, Google Apps, QuickBooks, Nova Time, TSheets, 10-key by touch References available upon request

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