Milwaukee, Wisconsin *****
***********@*****.***
Sara Garcia
Skills
Proficient in Microsoft Office, Outlook, BI
Proficient in Black Knight MSP
Communicating with customers, clients, and vendors
Boolean searches, social media and marketing blasts
Bilingual in English and Spanish, able to read, write, speak, interpret, and translate
Front Office Exchange, Fieldglass, Beeline
ERP and CRM Software ( AIX, Project LifeCycle Tools)
Experience:
J.Juan North America
North American Sales Assistant
Milwaukee, WI
January 2017 March 2017
Current projects follow up, maintain existing customers, develop new projects
Collect information for Financial to issue invoice, give support to Financial when tracking customer payments
Current projects follow up, maintain existing customers, develop new projects
Daily usage with with ERP software, CRM software
Communication with new clients and prospective clients via phone, email, and text
Experis- Manpower Group
Team Lead/ Senior Recruiter
Milwaukee, WI
May 2016- Present
Prioritize requirements, assignment load balancing, requirement coverage.
Manage daily requirement fulfillment to ensure fast quality coverage and follow through to interview and offer.
Communicate; assist in implementing and managing process (quality, speed and cost) and company initiatives.
Cultivate a team driven winning culture with an emphasis on performance management.
Supervising of 6 team members
40 candidates per month
Experis- Manpower Group
Associate Recruiter
Milwaukee, WI
Feb 2016- Present
Responsible for sourcing, pre-qualifying, and submitting candidates that meet client requirements.
Sourcing and pipelining candidates based on client profiles according to standards and processes including checking candidate references, walk-throughs, technical assessments and ensuring that candidates complete an application
Coordinating and assisting in scheduling technical and client interviews, including candidate interview preparation and debriefing.
Guaranty Bank
Bilingual Customer Service/Loan Representative/Team Liaison
Glendale, WI
July 2015-February 2016
Handling customer inquiries regarding bank accounts, and loans
Addressing and relaying team concerns and questions to the Supervisor
Responding to team questions, and corresponding to team with updates on a regular basis
Meeting metrics set by the department to ensure quality calls
Corresponding to stationaries and email sent between departments for queries that require further research
Vici Capilli Salons and Spas
Milwaukee, WI
Lead Human Resources Generalist
May 2014 – July 2015
Performing all day to day planning and scheduling for Director of Human resources
Overseeing daily Human Resources department duties in various locations
Scheduling and conducting reviews for school/ salon and retail departments
In charge of scheduling outside accommodations and travel for visiting collogues
Training Junior HR Assistant
Establishing chief functions and tasks for the administrative/ front desk/ and HR role
Wacker Neuson
Germantown, WI
International Sales Assistant
July 2010 - June 2014
Assisting and overseeing sales for international accounts in Spanish
Managing schedules, meetings, and correspondence for International director
Filing and storing all relevant data and forms for international subsidiaries
Overseeing international distribution team for proper order execution
Following up and ensuring satisfaction from assigned account
Implementing new and user friendly operating procedures
Kohl’s Corporate
Menomonee Falls, WI
Bilingual E-commerce Advocate
June 2008- July 2010
In charge of inbound sales calls, and notating account
Reaching personal/ team weekly and monthly sales quota
Following up with leads of different departments to ensure quality
Handling each call in Spanish and English with quality and care
Proper disposal of sensitive information
Reaching sales goals and achieving awards for consistent above average sales
Education
Herzing University Brookfield, WI
BSA in Business Management concentration Human Resources
January 2015- Present
Vici Capilli Beauty School, Milwaukee, WI
Certificate in Esthetics
September 2008 - March 2009