Human Resources Resource

Lisa Richards, SPHR, SHRM-SCP...

312-***-**** • Chicago, IL • ***********@*****.*** • www.linkedin.com/in/lisa-richards Dynamic Human Resource Executive and Trusted Advisor with an impeccable record of engaging and guiding diverse stakeholder groups through start-up operations, turn-around strategies and large-scale restructurings. Aligns human capital with business objectives to develop HR platforms, roadmaps and collaborative enterprise solutions that maximize organizational effectiveness. Leverages background in employee relations, talent management, payroll processing, benefits administration, recruitment/staffing, coaching/mentoring, compensation planning, HRIS and regulatory compliance. Extensive awareness of EEOC, AAP, OSHA, W/C, and related local/state/federal legislation across consulting, legal and corporate settings. Select accomplishments:

Rapid Growth: Provided outstanding HR oversight during 38% increase in headcount within one year, while identifying 10% in potential savings by pivoting away from PEO.

Start-up Operations: Deployed hands-on expertise in organizing and introducing all relevant HR tasks in record time; as sole recruiter, onboarded 85 FTEs and 75 contractors without external assistance.

Restructuring Strategies: Utilized deep background in benefits administration, vendor negotiations, payroll, succession planning and workflow analysis to streamline HR areas for national law firm.

Technology Deployment: Headed smooth conversion and transition of separate payroll and HRIS to ADP Pay eXpert, saving $100K annually in IT costs. Core Competencies that Drive Organizational Results

Strategic Planning Execution

Operational Excellence

Infrastructure Design

Facilities Management

Talent Acquisition

Growth Optimization

People Empowerment

Relationship Building

Business Savvy

Win-Win Solutions

Change Management

Emotional Intelligence

Technology Solutions

Corporate Alignment

Financial Acumen

Increasing Engagement and Productivity in Professional Services Environments HBR Consulting, LLC, Chicago, IL 2015 – 2017

Leading technology and legal consulting firm.

DIRECTOR OF TALENT

Tasked with instituting and supporting cohesive operating platform, systemic talent development processes and change initiatives. In charge of overseeing four direct reports in administering all HR generalist functions for 160 US employees. Collaborate with business leaders to institute talent plans, including acquisition strategies for all firm positions.

Navigated 38% growth in headcount in 2016 and demonstrated 10% in potential savings by transitioning from PEO.

Instrumental in handling HR aspects of due diligence and integration during M&A activities.

Personally trained and mentored top-performing HR Generalist into HR Business Partner/Manager role. Prism Healthcare Partners, Ltd., Chicago, IL 2012 – 2015 US healthcare consulting entity.

DIRECTOR OF RECRUITING, 2013 – 2015

DIRECTOR OF HUMAN RESOURCES, 2012 – 2013

Challenged with learning brand-new industry and setting up complete HR organization from scratch. Managed one direct report in delivering full HR services to both employees and contractors. Acted as talent spotter in acquiring top performers and ensuring peak productivity. Deployed knowledge in developing and maintaining crucial operating systems, processes and policies.

OPTIMIZING ORGANIZATIONAL EFFECTIVENESS

Lisa Richards, SPHR, SHRM-SCP Page 2

Designed, organized and implemented full benefits, payroll and HRIS functions within five weeks of launch; achieved less than 1% turnover during tenure.

As sole recruiter, played central role in expanding headcount from five to 90 FTEs and 75 contractors without external assistance.

Segal McCambridge Singer & Mahoney, Chicago, IL 2005 – 2012 National law firm with seven offices and 150 attorneys. DIRECTOR OF HUMAN RESOURCES, 2010 – 2012

HUMAN RESOURCES MANAGER, 2005 – 2010

Brought on to assist with rapid growth by restructuring and expanding HR processes and corporate footprint, creating positive working environment. In charge of leading up to 30 cross-functional professionals in all aspects of HR support, work-flow management, performance review and regulatory compliance. Personally coordinated full lifecycle recruiting for all non-attorney positions.

Key participant in doubling total firm size to 300 employees and ensured comprehensive benefits platforms and stable processes during period of rapid growth.

Championed change initiatives by transitioning to managed services model and reorganizing daily work flow to optimize productivity and staff-to-attorney ratio with no added headcount.

Introduced new benefits broker to provide competitive package, while training team on new options that reduced overall benefits costs by $250K annually.

Successfully evaluated and responded to two separate EEOC claims during tenure. The RJA Group, Inc., Chicago, IL 2000 – 2005

International fire protection engineering company. HUMAN RESOURCES AND BENEFITS ADMINISTRATOR

Progressively promoted through levels of rising influence and greater work scope after hiring as Administrative Assistant. Supervised one direct report in providing essential HR, payroll, compensation planning benefits services and file updating for 200 staff in US and China offices.

Smoothly converted and integrated separate payroll and HRIS platforms into single software package, ADP Pay eXpert, generating $100K in cost savings.

Created and set up “HRconnection” website to facilitate electronic benefits enrollment and electronic data transfers to service providers, recovering another $25K each year.

Partnered with VP HR to prepare and deliver all training programs through “RJA Group Academy;” also served as Editor of quarterly publication, Horizon.

Education

BA – Art History (1999)

Roosevelt University, Chicago, IL

Graduated Magna Cum Laude.

Professional Training and Activities

Certified Senior Professional in Human Resources (SPHR); SHRM Senior Certified Professional (SHRM-SCP). Current member, Society of Human Resource Management (SHRM). Past member, American College of Healthcare Executives, Association of Legal Administrators. Past Board member, Professional Women’s Club of Chicago.

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