Administrative Assistant Customer Service
Resume:
Kimberly R. Dargan
Philadelphia, PA 19126
*****@*****.***
Objective: To obtain a position with opportunities for advancement and possibilities for learning and potential for growth within the organization.
Skills: Microsoft Software programs: Microsoft Word, Excel, PowerPoint, some Access, Adobe Acrobat, Outlook, SharePoint, Citrix, AS400, Desktop Publisher, some Lotus Notes and Internet research.
Experience:
07/18/2016 – Present
Rose International (QBE) Philadelphia, PA
Receptionist- Under limited supervision. My responsibilities are greeting visitors, answering phones, vendor site visit coordination, and administrative support for the office. Also, I assist with expenses report and travel arrangements. I handle meeting support, booking rooms, ordering food, meeting room preparation. Office supply ordering is also a duty. I perform a variety of administrative tasks. Scheduling appointments, and providing callers with information. I Compose memos, transcribes notes, and conduct research.
04/2015-03/2016
Ask Staffing (AON) Hatboro, PA
Administrative Assistant-Under limited supervision, I provide general administrative support to a group of professionals. Collect, compile, and analyze moderately complex data and information. Compose straightforward written descriptions of results. I display the ability to exercise independent judgment and employ basic reasoning skills. I also submit invoices and create mail merges.
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05/2013-03/2014
Apple One (Merck) West Point, PA
Documentation Specialist
Assist with the pagination and scanning of reports. Also, save reports in an electronic filing in an Access and Midas database. SharePoint is another application that I used while assisting with electronic file sharing.
12/03-02/12 NFC Global, LLC. Horsham, PA
Administrative Assistant: Provide secretarial support to entire office this includes the Managing Director, CFO, CEO, several Partners and Assistant Vice Presidents. Assist them by arranging meetings and coordinating luncheons, typing correspondence, answering multi-line phone, mail processing, filing, and other secretarial duties as assigned, receiving visitors, maintaining as well as ordering supplies, and creating major PowerPoint presentations as needed.
12/01-08/03
Voith Turbo Inc. York, PA
Lead Administrative Assistant: The administrative assistant to the Vice President of Road Sales. Provided secretarial support to assigned groups this included arranging travel, meetings, and maintained MS Outlook calendaring, typing, answering phones, mail processing, filing, and other secretarial duties as assigned, as well as reception duties including answering the main switchboard, and greeting visitors as well as handled both domestic and international travel arrangements.
EDUCATION
10/96 – 04/97 New Horizons Computer Learning Center Voorhees, NJ
Word Perfect, Windows, PowerPoint, and Excel course completion certificates.
08/92 – 06/93 Center for Innovative Training and Education (C.I.T.E.) Philadelphia, PA
Secretarial Sciences Certificate
06/86 – 12/87 Indiana University of Pennsylvania Indiana, PA
09/82 – 06/86 Cecilian Academy Philadelphia, PA
High School Academic Diploma
REFERENCES
Joseph McCarthy. Supervisor 484-***-**** AON Affinity, 159 East County Line Road
Hatboro, PA 19040
Erin Burch, Research Analyst Supervisor 267-***-****
NFC Global Services, LLC, 410 Spring Hill Road # 140
Mc Lean, VA 22102
William J. News, Marketing Director 215-***-****
NFC Global, LLC., Four Horsham Business Center
300 Welsh Road, Suite 200
Horsham, Pennsylvania 19044
William R. Kisby, Senior Director 215-***-****
NFC Global, LLC., Four Horsham Business Center
300 Welsh Road, Suite 200
Horsham, Pennsylvania 19044
Robert Wiss, Vice President, Road Sales 717-***-****
Voith Turbo Inc., 25 Winship Road 717-***-****(c)
York, Pennsylvania 17402
Carl Holz, Engineer 215-***-****
Merck Pharmaceuticals, 770 Summnytown Pike
West Point, PA 198486
Andrew Hoffman, Reinsurance Controller 215-***-**** (c)
QBE, 1600 Market Street, Suite 2600 212-***-**** (w)
Philadelphia, PA 19103
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