International Business/Channel Management/ Key Account Management / Business Development

Nine years’ experience in Enterprise Equipment’s Infrastructure Management Services, working in India, Africa and Singapore territory

Functional:

- Acquisition of New Channel Partners -

- Vendor Management

- Channel Management

- Business Development through System Integrators

- Product & Services Management

A result oriented professional with Nine years of I T hardware Services experience in hybrid enterprise set up products across India.

Extensive experience and proven track record in services opportunity development, channels and account management

Creative thinker with an innovative approach to create business opportunities

Highly recognized as a result oriented and solution focused individual.

Leadership:

- Strategy Planning

- Strategic Partnerships

- Process Implementation & Compliance

Facilitated Strategy Planning / Strategic Partnership involving mapping of business requirements and in depth evaluation of customer feedback to carry out modifications in pricing

Successfully developed the strategic partner approach with business goals and executing the same effectively

Resourceful big industry partner who confidently champions business objectives through technical leadership and business acumen

Enhanced revenue through the vendor negotiations and cost saving initiatives of cutting edge Network technologies with enhanced connectivity across various locations

Bagged “best employee award” from Solid System

Establish organization in North India single handed

Achieved revenue of 4 Cr. in single financial year.

Established partner network of 72 Global, National and Regional Partner.

Establish start up company in new region and increased the annual revenue to 28.5 lacs in 1st year FAIZ ALAM

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Contact :

I T SERVICES & SOLUTION SELLING EXPERT PROFESSIONAL Since Oct’ 2014: Solid System Global, India as Regional Manager B D / Pre sales/ Account Management Team Strength: 5

Key Result Areas:

Actively involved IT Infrastructure Enterprise Equipment Maintenance in India and overseas business.

Taking care of International business in Africa and APAC.

Channel Partner Management for new sales, renewals and farming business to grow revenue from existing customers

Working with business development and key technical partners to explore, define and refine Solid System position for Enterprise equipment Infrastructure Management Services.

Leading & communicating organization’s IMS delivery of product/feature requirements document, presentations, white paper/case study content and detailed requirements analysis

Driving cost optimization initiatives to meet organization’s gross margin and contributing to business P&L

Formulating and managing Non-Linear Revenue Growth & Profitability Improvement

Representing IMS business at key partner and customer events including high level meetings, seminars and so on

Performing competitive marketing analysis to identify and analyze competitive threats (companies, technologies) in the IMS and developing appropriate recommendations & strategies to attack/defend pricing or commercial strategies and product/feature/technology recommendations

Leading Business/Service Transformation initiatives to keep organization at upper edge in the competitive market on cost of delivery, extremely optimized delivery model of the business Nov’2013 – Sep’2014: Asclepius Consulting Pvt Ltd., Business Development Manager Team Strength: 3

Key Result Areas:

End to end Business Development work involving lead generation, Pre Sales and Account Management.

Worked with Founders to grow the flagship product to be the top 5 product in its segment with presence in 12 states across India.

Led all market facing activities - including client relations, business development, product feedback, and industry thought leadership and investor communications.

Responsible for continued responsibilities of client relations, business development and operations.

Established strategic tie ups and partnerships with OEMs, Product and Services companies in India and Africa to enable cutting edge service offerings

Developed partners with business consulting, product costing, go to market strategy, building cloud computing service portfolios, re structured and aligned operations & support services for companies. Nov’2012 – Nov’2013: PCS technology Ltd., Mumbai as Sr. Business Development Manager Key Result Areas:

Engaged in Business Development, Account Management

(Service and Delivery) and Channel Management.

P&L management (revenue, profitability, new client’s acquisition and account management) and service business strategy for Infrastructure Services Business Pan India.

Large deal pursuits and lead mega deals structuring and wins.

Develop strategy and incubation of new generation services (Digital Operations) targeted at digital transformations in large enterprises.

Strategic partnerships for new target operating models in the areas of IMS and FMS

Industry analyst briefings, relationships and partnering to ensure constant communication of service strategy and capabilities

Engaged in Business Analysis, Account Management (Service and Delivery) and Business Development

Strategized technical business ensuring cost effective solutions were recommended and implemented in the least possible timeframe, reducing Time to Market

Documented and rolled out processes relevant to IT implementations & operations to make daily operations robust and smooth for tech teams and end use.

Jun’2011 – Nov’2012: Medtech Global, New Delhi as Manager Business Development. Key Result Areas:

Building business for "Tele-Medicine" and connecting healthcare eco system including GP, Specialty Doctors, Hospitals, Clinic, Pathology Labs, Imaging Centers, Pharmacy & TPA

Responsible for all aspects of the relationship throughout the customer lifecycle from HIS/EMR sales-to- implementation turnover, solution deployment, RFP/RFQ Preparation and new solutions sales.

Pre sales, Product presentation, Product Demos and work flow analysis is a primary responsibility.

Actively involved in different projects and Sub projects defining value creations and value management.

Successfully implementation of Document management system in AIIMS, New Delhi.

Responsible for client relationship management by being single point of contact and supporting activities for their after sales services.

Attending business meetings, Conferences and different Expo to find out potential business in north India hospitals.

Understand business requirement, market requirements and also competitor’s position in market.

Building team capability in the domain through Market and business Analysis. March’2008 – June’2011: Seed Healthcare Solutions Pvt. Ltd., Pune as key Account Manager: Key Result Areas:

Prospecting new clients, following up and maintaining relationships with all existing clients in North India hospitals.

Identifying, estimating, proposing and closing profitable projects.

End to end Business Development work involving lead generation, Pre Sales and Account Management.

Account Management of all the clients and maintain cordial relationships with clients.

Assisting clients to communicate 'well defined' requirements to comprehend the jobs

Conducting Market Survey and also competitive study.

Work particularly for Hospital Management Software and PACS software for Radiology.

Making Business partner for the company in North India.

Representing the company in various Conferences & Expo.

Preparing data base of hospitals in India.

Research for market, competitors and product.

Actively involvement in all projects to make certain each project is progressing properly

Worked on primary and secondary research for company.

MBA (Marketing) Pune University, Pune in 2008 with First Rank

B.com from Lucknow University, Lucknow in 2004 with First Rank

Six Sigma- Green Belt Certification, Pune 2007

Date of Birth : 20th April, 1985.

Marital Status : Married.

Permanent Address : E 4001/2, Rajaji Puram, Lucknow

Nationality : Indian

Linguistic Abilities : English, Urdu, Hindi, Arabic

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