Butler
Resume:
Profile
Has gained extensive knowledge and experience over the years in Hospitality Industry and Floating Hotels of The World, articulate, self motivated and confident, fast learner, hard working, team player, organized, competent, adaptable, conscientious, own big sense of belonging and likes challenges.
personal information
Name
Dody Firmansyah
Address
Komplek Lemigas. Blok L. 8. Depok. 16515. Indonesia
Telephone
Nick Name
Dody
*******@*****.***
Nationality
INDONESIAN
Date of birth
June 15th, 1982
Working experiences
February 2013 - Present
G&P cruise as a Butler.
• Dates (from – to)
April 25th 2012 – December 25th 2012
• Name and address of employer
River Melody
• Type of business or sector
Food and Beverages
• Occupation or position held
Bartender and waiter
• Main activities and responsibilities
Full responsible of taking order beverage,inventory and service the food
• Dates (from – to)
2010 – 2011
• Name and address of employer
Loewy Resto and Bar
• Type of business or sector
Food and Beverages
• Occupation or position held
Waiter
• Main activities and responsibilities
Full responsible of taking order food and beverage and service
• Dates (from – to)
2008 – 2010
• Name and address of employer
Aida Cruise ship
• Type of business or sector
Ocean Cruise Line.
• Occupation or position held
Deck steward promotion as a Barwaiter
• Main activities and responsibilities
Fully responsible for all day Bar service areas start from preparation, service to closing.
• Dates (from – to)
2007 – 2008
• Name and address of employer
The Park Lane Hotel Jakarta
• Type of business or sector
Five star hotel
• Occupation or position held
Waiter promote as a Bartender
• Main activities and responsibilities
Fully responsible for restaurant service food and beverage
• Dates (from – to)
2004 – 2006
• Name and address of employer
Hard Rock Cafe Jakarta
• Type of business or sector
Food and beverage
• Occupation or position held
Bartender
• Main activities and responsibilities
Fully responsible for all day Bar service areas start from preparation to Closing Shift and inventory.
• Dates (from – to)
2003 -2004
• Name and address of employer
The Park Lane Hotel Jakarta
• Type of business or sector
Five star hotel
• Occupation or position held
Training staff in the Bar departement
• Main activities and responsibilities
Responsible in the opening,preparation and closing duties
Education and training
• Dates (from – to)
2000 to 2006
• Name and type of organisation providing education and training
Sekolah Tinggi Pariwisata Trisakti,providing education and training for Hotel departement
• Principal subjects/occupational
skills covered
Principal in Food & Beverage Service Division ( mainly Restaurant service, Bar Service, Room service, House keeping, Banquet service and Galley Steward )
• Title of qualification awarded
Bachelor of applied science
• Level in national classification
(if appropriate)
Diploma IV ( certificate )
Mother tongue
ndonesian
OTHER LANGUAGE
english
• Reading skills
Good
• Writing skills
Good
• Verbal skills
Good
Social skills
and competences
Living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential (for example culture and sports), etc.
It’s mostly needed from beginning thing when we are working in Hospitality industry and specially when we are work within over 18 deferent nationalities and communication is the first priority to be considered that people’s happy to make team work and make company look in the first point of everything. (Sociality, hobby and attitude) as my previous experience in Aida Cruise line
Organizational skills
and competences
Coordination and administration of people, projects and budgets; at work, in voluntary work (for example culture and sports) and at home, etc.
To make the process of work of those criteria are flow together and they were acquired at Hotel business within most important of all. (paper work, Schedule and extra hours). And be please to be voluntary when the company requires it about. (Sense of belonging)
Technical skills
and competences
With computers, specific kinds of equipment, machinery, etc.
ONE OF the technical that presently most people operated.
Such as internet for email connection regarding sharing information within each department,and can operating for the micros system,Rapto system in the restaurant or bar.
Artistic skills
and competences
Music, writing, design, etc.
IT’S A hobby and become skill if we put it IN THE right way.
such as listening to the music TO BALANCE THE PERSONAL ATTITUDE AND refill the day with positive manners.
Other skills
and competences
Competences not mentioned above.
It’s very much important in life such as warm attitude, confidence, singing, smile, and positive thinking and that’s what I am about to be a good person
.
Role & Job Description
Serving Private service with its include of Food & Beverage ( making preparation of Appetizer, soup, Main Courses and dessert, preparation for making Cocktail, serving Wine & Champagne).
Coordinate with all departments in general order food,beverage or equipment utilities that involves of Purchasing, Front Office, Housekeeping, Concierge, Cashier, Food & Beverage Service.
Bears a full and comprehensive knowledge of the hotel that includes all department services and outlets.
Is a continual source of help, assistance and information to all guests
Organizing daily Guest’s and inform to the leader if they have a special occasions.
A problem solver for handling complains and to ensures the guest satisfaction.
Handling and in charge day to day operation of bar outlets and ensuring our guest are provided with immaculate service and the best cocktail experiences.
Handling bar administrative included month end beverage inventory.
Handling and preparing the end existing trainee employee with the hotel standard policy and procedure, sequence of service core standard with guidance of assistant food and beverage manager.
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