Technical Writer, Handyman, Computer Support, WordPress
Resume:
Résumé
Greg Hemsath
****@**********.***
Knowledge, Skills, Experience
Computer
* 3D Modeling (3D Studio Max)
* Add-Remove-Change Applications
* Add-Remove-Change User Accounts
* Adobe Creative Suite
* Computer Building
* Data Backup & Restoration
* Database Migration
* Drive Imaging & Restoration
* Electronic Document Management (EDM)
* Help Desk
* HTML/Web Authoring/WordPress
* Network Administration
* OS Migration
* Software & Hardware Support
* Software Lifecycle
Technical Writing/Editing/Documentation
* Acrobat
* Desktop Publishing (DTP)
* eDocuments
* FDA 21 CFR part 11 Compliance
* Graphics (Photoshop, etc)
* Inventory & Asset Control
* Legacy Document Integration
* Log Keeping
* MS Office (Word & Excel focus)
* Multimedia Production
* Pre-press & Document Finishing
* Proofreading
* Standard Operating Procedures (SOP)
* Subject Matter Expert Interviewing
* Training & Product Manuals
Science/Technology
* Biochemistry
* Biology
* Chemistry
* Data Recording
* Laboratory Inventory
* Laboratory Procedures
* Laboratory Safety
* Microscopy
* Organic Chemistry
* Physics
General Competencies
* Attention to Detail
* Carpentry
* Hand & Power Tools
* Handyman Skills & Experience
* High Level Mechanical Aptitude
* Practical Problem Analysis & Solving
* Project Planning & Management
* Quality Assurance
* Retail
Education
* Bachelor of Science, Biology Northern Arizona University
Employment
Self Employed 1991 – Current
dba Way To Go Studios, Pentagnath Productions
Software & hardware installation, maintenance, and support. Writing, webwork, proofreading, editing, DTP, computer graphics, email marketing, video editing, animation, cartography, software development, disaster recovery, set construction, prop creation & repair, project management, logistics, odd jobs.
Technical Writer/Editor
Amgen contractor (Software Management Consultants, Inc) June 2012 – February 2014
Created and updated SOPs for SAP ERP medical/industrial processes in a regulatory compliant environment for the Thousand Oaks Distribution Center (TODC) and the Moscow Distribution Centre (MDC). Trained in the Electronic Document Management System (EDMS) and Electronic Table of Contents. Created and updated training materials.
Technical Writer/Editor/HTML
Amgen contractor (Alpha Pro Temps) January 2012 – May 2012
Worked in a regulatory compliant environment. Performed ISM ServiceNow knowledge migration planning, implementation, and cleanup on the ISM Project Team for Global Enterprise Services.
Technical Writer/Editor/Illustrator
Amgen contractor (Software Management Consultants, Inc) 2000 – 2001
Worked in a regulatory compliant Operations Information Systems environment. Lead in creating a series of eight training manuals. Worked on multiple SOPs. Responsibilities included writing, editing, proofing, research, formatting, Quality Assurance, subject matter expert interviewing, layout, Microsoft support, DTP, and graphics.
Senior Consultant
Martin Information System 1998 – 1999
Disaster recovery, documentation, image scanning, and image processing.
Multimedia Producer/Jr. Software Engineer/Quality Assurance Manager/Technical Assistant
Mass Media 1991 – 1997
Managed ten multimedia projects to completion, and worked on 15 additional multimedia games and software tools. Participated in all stages of software development life cycle. Established Quality Assurance department. Organized projects, created documentation, back-engineered software, edited artwork & animation, A/V post-production, created testing protocols, and provided technical support.
Editor-Proofreader/Customer Support/Quality Assurance
MicroIllusions 1986 – 1990
Provided customer service & support for 23 computer games and applications across 5 platforms. Established Quality Assurance department. Writer, editor, proofreader, and desktop publisher.
Volunteer Work and Activities
Ventura County Gilbert & Sullivan Repertory Company
I have performed in ten VCGSRC productions to date.
* Ruddigore (2007, 2013)
* The Mikado (2008, 2014)
* Patience (2008)
* The Grand Duke (2012)
* Trial by Jury and The Zoo (2013)
* The Pirates of Penzance (2014)
* Iolanthe (2015)
* H.M.S. Pinafore (2015)
On stage I've been a singing, dancing chorus member, as well as having two minor solos.
Off stage, I have been credited as Master Carpenter and Prop Master. I have built sets, researched, created, and acquired props, stage managed, performed panicked miracle repairs, helped with logistics, stevedored, and swept the stage.
Camarillo Community Theater
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Flagstaff Light Opera Company
I have performed in two FLOC productions to date.
* Into the Woods (2016)
* Dracula, The Musical (2016)
On stage I've been a singing, dancing chorus member, as well as having two minor character roles.
Off stage, I have built sets, researched, created, and acquired props, helped with logistics, stevedored, and swept the stage.
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Camarillo Community Theater
* The Pirates of Penzance (2002)
One performance as a chorus member, also credited as Prop Master.
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Southern California Renaissance Pleasure Faire
Sixteen seasons as a performer, one year with The Guild of St. Helena, 12 years with The Guild of St. Ives, one year in The Guild of St. Greggory the Wonderworker, and two years giving independent educational craft performances.
* Five years Assistant Guildmaster - Guild of St. Ives
* One year Guildmaster - Guild of St. Greggory the Wonderworker
* Four years Backstage Manager - Guild of St. Ives
* Nine years Teardown Manager - Guild of St. Ives & Guild of St. Greggory the Wonderworker
* Three years Head of Publications - Guild of St. Ives
* Two years Prop Master's Assistant - Renaissance Entertainment Corporation
Improvisational street performance, stage performance, stage management, personnel management, Producer, Director, logistics, construction management, demolition management, storage management, building design/construction, set design/construction, prop design/construction/repair, costume design/construction, carpentry, plumbing, electrical wiring, historical research, instructional performance, blacksmithing, gardening, landscaping, purchasing, logistics, cooking, cleaning, rope making!
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Historical & Fantasy Festivals (other)
As a member of The Guild of St. Ives and other groups, I participated as a performer and manager in numerous other festivals including, but not limited to: Long Beach Faire, Ojai Pirate Faire, LHC Northern Faire, San Luis Obispo Faire, Las Vegas Faire, Flagstaff Faire, and San Diego Faire.
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Saint Ives Historical Society, Inc.
A California 501(c)(3) Not for Profit Educational Corporation. I served on the Board of Directors for two years after its founding in 1998. I participated in several school events as a craft demonstrator.
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