WILL RELOCATE

Strategic Partner * Results-Oriented * Global & Regional Human Resources Support * Union and Non-Union Environments * 10+ Years Experience * Multi-Entity * Multi-Location*

Professional Experience

Strategic Link Consulting - Atlanta, GA 2009- Present

A global Business Process Outsource (BPO) company that provides consulting and outsourcing services to clients in the financial services, healthcare, technology, and retail sectors.

Global, Senior HR Business Partner (2012 – Present)

Human Resources partnership and support for global organization with 350+ employees. Locations managed but not limited to: GA, TN, UT, DE, AZ, TX, CA, Virgin Islands, United Kingdom, and Belize.

Manage, coach and direct responsibilities of HR team of five (5) HR Coordinators and HR Generalists.

Subject matter expert for all entities regarding HR-related inquires; employment laws (FLSA, FMLA, ADEA, ADA, USERRA, COBRA, EDC, and International Labour Law), employment eligibility, company policies and procedures, compensation, benefits, and other pertinent HR related information.

Directly responsible for aligning HR objectives with the strategic development of the business operation.

Perform regular gap analysis on performance, processes, engagement, and recruiting, to drive overall departmental results.

Centralized recruitment activity domestically and internationally for the entire organization. Modified process which reduced average days to fill (DTF) from 150 days to 72.

Maintain all HR Compliance for corporate location.

Assist in the revisions to the Employee Handbooks, for five (5) Entities.

Identify compliance regulations for the Economic Development Commission (EDC) in Virgin Island.

Authored and implemented training & development Matrix’s for staff, as well as Sr. Leadership roles. Co-authored internal process to ensure core learning objectives for employees tied to the organization’s business objectives.

Leads administration and open enrollment introduction of employee benefits changes.

Design and implementation of Global Employee Rewards and Years of Service programs across all entities.

Successfully aided the Merger & Acquisition of FinTech enterprise; Harmonization of processes, benefits, and cultural change.

Development and facilitation of New Hire Orientation presentation and on-boarding experience.

FLSA Project: Created FLSA Questionnaire document to ensure accurate employee classifications. Maintenance and revisions to the company position descriptions.

Co-Authored and implemented a performance management transformation that included an appraisal template, tying actual employee performance to corporate values, employee calibration that allowed senior leaders the ability to strategically access the current workforce, training programs, developed communications for the entire workforce (employees and managers).

Led the transition of Professional Employer Organization (PEO) transformation, Time & Attendance system, and global HRIS program.

Spearhead all Employee/Workplace investigations and Workers Comp Investigations.

Analysis of HR Reporting: New Hire/Term, Cost per Hire, Turnover, Compensation Market Research, 401(k)- ERISA, & etc for submission and review to VP Human Resources, CFO, and Executive Leadership.

Corporate, Human Resources Generalist (2009 – 2011)

Supported following locations: GA, TN, and U.S. Virgin Islands

Provided excellent customer service to employees and managers in the areas of basic employment laws, employment eligibility, company policies and procedures, compensation, benefits, and other pertinent HR related information.

Maintained recruiting tracking mechanisms for corporate office.

Modified Employee Handbooks and policies.

Assisted during Open Enrollment with the administration and introduction of employee benefits.

Conducted New Hire Orientation for all new and rehires.

Process payroll bi-weekly for 150 employees utilizing the ADP and TriNet HRPassport systems.

Perform compensation studies/research. While, assisting and conducting job analyses.

Edit and publication of internal company-wide newsletter.

Avis Budget Group (Apple One Staffing) - East Point, GA 2008 – 2008

A leading provider of retail vehicle and car sharing services that is dedicated to ensuring a premium customer service experience.

Contract, Regional HR Representative

Provided support to 500+ employees throughout Southeast regional locations: GA, NC, TN, & SC.

Successfully managed high volume diversity recruitment process.

Coordinated RIF (Reduction in Force) process for local offices.

Assisted HR Manager with Union grievances on behalf of the Human Resources Department.

Coordinated audit of all HR documentation: Employee files, Worker’s Compensation, EEO records, OSHA, etc.

Led EEO-1 reporting and investigations, OSHA, and Worker’s Compensation.

Assisted with Employee Investigations of Southeastern District.

Ensured licensing compliance of all CDL licensed drivers.

Organized and assisted with new hire orientation process.

Innergy Lending, LLC - Duluth, GA 2005 – 2008

A subsidiary company for World Financial Group (WFG) that provided financial products and security product services to clients.

Regional, Sr. Human Resources Specialist (2006-2008)

Oversaw recruitment process and Human Resources functions for the entire Western U.S. region: AZ, CA, NM, NV, OR, WY, UT, & WA, while managing a group of three (3) HR Representatives.

Human Resources responsibility and support for 1000+ associates over the Western region.

Assisted in the advising of Employee-related matters; ensuring recommendations are within the scope of the business and local, state, and federal regulations.

Provided Leadership Training/Development programs for all qualified employees.

Assisted in writing the employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy, benefits information, etc.

Processed HR Reporting: Head Count, Turnover, Lead Lending, Incentive Structure, Benefit Participation Comparisons, ATS Reporting, etc.

Created of recruiting strategy that resulted in no cost to the company.

Maintained and monitor ATS to ensure accuracy and status of all candidates and new hires.

Supported the HR administration teams in delivering company-wide initiatives e.g. management and administration of the Flexible Benefits, Annual Salary Review, Annual PMR process, etc.

Processed payroll bi-weekly and monthly for 1000+ employees in the Western U.S region.

Unemployment Claim disputes, ensuring the avoidance of unemployment insurance payouts.

Human Resources Representative (2005-2006)

Assisted the HR Team with the Human Resources functions and high volume recruitment for Central and some Southern U.S. locations: AR, IL, IN, KY, MO, OH, TN, VA, & WI.

Maintained ATS to ensure accuracy and status of all candidates, applicants, and new hires.

Provided guidance in-line with relevant legislation and Company Policies and Procedures.

Supported the HR administration teams in delivering company-wide initiatives.

Processed payroll 1000+ employees in the Central and Southern U.S region.

Pain Care America - Joliet, IL 2001 –2005

A multi-disciplinary pain management center that provided a treatment method of pharmaceutical products, injection therapy, and rehabilitation services to relieve catastrophic patient pain.

Human Resources Coordinator

Assisted with the recruiting of all medical staff.

Coordinated the on-boarding efforts for all new hires.

Prepared monthly E-Letters to all medical leadership staff.

Processed payroll for 500+ members of staff.

Tracking of license/certification compliance for Medical Assistants, Nurses and Doctors.

Technical Systems & Software Programs

Certified Advanced level Microsoft Office: Microsoft Word, Excel, PowerPoint, & Outlook

HRIS/Payroll: Oracle, Gevity, Seamless, SAP, ADP TotalSource- ADP EZ Labor, TriNet, HRPassport

Miscellaneous: Taleo Recruiting, Kenexa Recruiting, IBM ProveIT, Job Boards, State-by-State Professional Licensing Databases, Medi-Soft, Centricity, Centrix, & Adobe Form Maker

Professional Education Completed

Emory University, Atlanta, GA

P.H.R., Professional Human Resources Certification Training (sitting for exam in 2017)

Tiffin University, Tiffin, OH

B.B.A., Human Resources Management

Robert Morris University (College), Chicago, IL

A.A.S., Healthcare / Focus: Healthcare Management

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