Management Employee Relations
Resume:
Amy Genova
Indianapolis, IN 46268
******.***@*****.***
Skills and Abilities
Enthusiastic, self-reliant, individual searching for a position in Administration. Strengths are driving change, managing performance through recruiting and development and forging strong relationships. Strong work ethic, rallies people to accomplish tasks and strives to maximize results while also demonstrating respect for people. Consistently strong in leadership, organizational, and stress-management skills. Highly motivated and an excellent motivator of employees. Always implements goals and overcomes challenges in order to reach and exceed the desired outcome.
Work Experience
Target – Indianapolis, IN; June 2007 – September 2011; October 2013 - Present
Titles: Executive Team Leader
●Employee record management - maintain in accordance to company and legal regulations
●Data entry, payroll management, vendor management
●PTO management - approval, denial, help employees look up their PTO
●Maintain confidential information
●Utilize email/phone calls to conduct business
●Responsible for carrying out policies and procedures
●On boarding, training, employee relations, benefits, policy interpretation
●Build and sustain professional relationships with team members, customers, and management
●Effectively proactive in staffing, training, development, scheduling, employee relations, and store culture
●An influential partner in training and developing my peers and their teams
●Manage a $2 billion store and supervise 250 employees
●Assess and select top talent at the team member and management level
●Actively participate in the performance management process which includes recognizing, coaching, providing meaningful feedback, writing and delivering corrective actions/terminations, and writing and delivering performance reviews.
●Hire, develop, retain a diverse workplace
●Support profitability goals through expense and payroll management
Old Navy – Greenbelt, MD; September 2011– October 2013
Title: Assistant Store Manager
●Managed a $3.5 million dollar store that included 40 sales associates and 6 managers
●Fostered a positive environment that developed and engaged a high performing team that generated sales, service, and operational excellence
●Accurately assessed individual employee performance and provided the appropriate level of performance feedback
●Built a credible succession plan with a strong talent pipeline; invested time in people development through accurate skill assessments and utilized company tools to nurture growth for team and self
●Attracted, recruited, retained, and hired caliber talent
●Assembled and developed high performance teams; recognized and motivated teams
●Monitored payroll and adjusted schedule accordingly
●Developed and promoted three associates to successful managers in a two year time period
●Created schedules for 40+ associates
Professional Skills
●Proficient in MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access database
Education
B.S. in Arts Administration – Butler University; May 2007
References Available Upon Request
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