Sales Human Resources

CATRINA WHITE **************@*****.***

**** *** **** ****** ************, TN 38017 901-***-****

SUMMARY QUALIFICATIONS

Dedicated, ambitious Human Resources Professional with 10+ years’ experience providing

Full Cycle Recruiting, HR Development strategies, and Sales & Marketing. Inspiring leadership ability and excellent communication skills have aided in spearheading and building top-performing teams, providing guidance, training and support to exceed business goals and client objectives.

CORE COMPETENCIES

Full Cycle Recruiting

Predictive Candidate Matching

Client & Vendor Negotiations

Employee Onboarding

Management Reporting

Training & Development

Process and Workflow Improvement Specialist

Outstanding Multi-Tasking Abilities

PROFESSIONAL EXPERIENCE

SERVICEMASTER, Memphis, TN 2012 - 2016

One of the world’s largest consumer services providers of residential and commercial service networks, employing over 30K people in various capacities and serving more than 8.2 million customers every year.

Senior Corporate Talent Acquisition Specialist

Develop and employed recruiting strategies to meet the needs of each business unit; ensuring all recruiting practices were in compliance with applicable federal, state, and local regulations.

Effectively recruited and hired qualified candidates, filling over 200 vacancies while keeping costs low. Identified sources of candidates by initiating and maintaining relationships with outside sources such as employment agencies, colleges and job fair sponsors.

Meticulously trained Field Managers on ATS enhancements; and developed the Commercial Recruiting SOPs and Requisition Process to ensure competence and 100% compliance when filling positions.

Created a grassroots diversity strategy in support of the Director of Diversity which increased external candidate traction 25% in 2014.

Develop, present, and implemented proposals, reporting, value proposition and process improvement for programs in alignment with business and management objectives.

Develop strategy, management, and sustainability for talent acquisition programs and projects, including administrative, operational, recruiting, and relationship components.

Talent Acquisition Recruiter

Partner with hiring managers to establish recruiting strategy to identify top talent and target active and passive job seekers. Recruit, interview, test and select candidates for exempt positions.

Worked with third party recruiters to develop professional alliances resulting in successfully hiring as many as 45 “difficult to fill” positions.

Developed professional relationships with college and university placement offices to increase number of qualified applicants by as much as 25%.

Cultivated and negotiated competitive salary offers for candidates; increased offer acceptance rate by 30%.

FEDEX SERVICES, Memphis, TN 2001 - 2012

Leading provider of transportation-commerce and business services, employing more than 275,000 people who contribute to achieving the highest ethical and professional standards.

Senior Corporate Recruiter

Perform broad array of HR activities to support policies and programs. Partner with hiring managers to help facilitate execution of HR strategies. Managed indirect reports, and administer compensation programs.

CATRINA WHITE **************@*****.*** page 2

Measured and analyzed key performance indicators; achieving a 20% improvement in functional and business performance related to human resource investments.

Recommend skilled candidates to hiring managers following a rigorous, yet objective, screening process help in the selection and hiring of over 150 employees.

Evaluated the college relations programs on a yearly basis; made recommendations on process, procedure and budget which ultimately saved over $8K.

Talent Acquisition Associate

Monitor and evaluated sourcing channels and recruiting plan to optimize pipelines.

Reduced the turnover rate within Inside Sales by 20% by partnering with executives and division heads in developing specific plans and initiatives.

Identified new niches for sourcing candidates which increased key recruiting metrics by 25%.

Applied moderately complex analysis techniques to decide on alternative courses of action; and modifying standard processes to appropriately solve candidate sourcing and selection problems.

Senior Account Executive

Successfully achieved domestic and international goals by generating over $6 million in revenues per year by developing and utilizing consultative selling skills to build and capitalize upon long-term business partnerships.

EDUCATION

Master of Business Administration

University of Phoenix, Memphis, TN

Magna cum Laude graduate; Academic Deans List

Bachelor of Science, Organizational Business Management

Crichton College, Memphis, TN

PROFESSIONAL DEVELOPMENT

Situational Leadership Training

Planning Change Leadership

Consultative REDI Sales Approach

TECHNICAL SKILLS

MS Office - Word, Excel, PowerPoint

PeopleSoft; People Answers; ICIMS; TALEO; Workday; HRIS

AWARDS

Bravo Zulu Award

ASSOCIATIONS

5-year Board Member, National Black MBA Association (NBMBAA)

NAACP

COMMUNITY INVOLVEMENT

Inroads, Leaders of Tomorrow, SAAN, Diversity Network, Memphis in May, United Way, March of Dimes, Hemophilia Foundation, St Jude Classic and Ronald McDonald House

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