Nancy Gregory
Dover, DE. 19901
Objective
Seeking a Sales Manager position with an organization where I will be able to utilize my ability to stimulate and motivate a
sales, force to maximize the company’s sales objectives
Royal farms
Bear, De 12/10/15- present
Assistant Manager
Assist the manager in organizing, planning and implementing strategy
Coordinate operations
Ensure schedules and objectives are met
Supervise and motivate staff
Monitor operating costs, budgets and resources
Communicate with clients and evaluate their needs and specifications
Create reports, analyze and interpret data
Drive recruitment process and training & development
Secure adherence to company’s policies and guidelines
Dunkin Donuts
Smyrna, DE 01/15/11
Assistant Manager
APromote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving
employee concerns and communicating effectively. Assist in the recruitment, selection, and training of Crew Members and
Leaders as directed by the Restaurant Manager. Support development of team members through effective cross training,
deployment, and delegation of responsibilities. Hold team members accountable for their behavior and performance, addre
concerns promptly.
c Hold guests as highest priority and role model exceptional guest service. Assist Restaurant Manager in promoting an env
where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Monitor team perf
ensure quality, service, and cleanliness standards are met at all times. Complete all required training including ServSafe®
certification.
cDrive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to
labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative main
and cleanliness. Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and imp
plans designed to achieve goals. Comply with all restaurant, Brand, and franchisee policies.
Dover Downs
Dover DE, 02/10 - 1/15/11
DResponsible for maintaining adequate levels of coin/currency in the Cashiers' Cage (Vault, Main Bank and Marker Bank) at
RProvides exceptional customer-service. Works safely, following all established safety rules and regulations, Communicate
effectively with co-workers, supervisors and guests Follows all relevant policies and procedures Assures that floor location
adequately impressed (automated Currency Transaction Kiosks and automated Jackpot machines).
aVerifies that coin shipments and currency bank deposits are prepared accurately and timely. Ensures that contents of the
organized so they can be readily counted at shift change. Prepares and completes all job related paperwork which includes
limited to, cash count sheets, coin transfers, bank summary sheets, check disbursements for jackpot payout and other valu
l Completes currency transaction reports as/if required by law. Reconciles inventories at end of assigned shift, including b
limited to F&B cashier, coin cashier, slot attendant and others. Responds promptly to all telephone inquiries, Forwards to a
all end of shift and end of day paperwork for review and retention, and responds promptly and accurately to all inquires fr
accounting. Reconciles automated jackpot machines, as required. Reconciles CTKs as required,Safeguards assigned cash d
and Casino assets, Counts and verifies all transactions in Cage at beginning and end of shift.
a Makes change and exchanges tickets/change for cash. Maintains jet sort equipment by clearing coin jams and changing c
Maintains accurate cage cash transmittal forms and other paper work. Maintains confidentiality of Casino Operations data.
and completes all job-related paperwork which includes, but not limited to, cash count sheets, coin transfers, bank summa
over/short vouchers and other value items. Maintains the integrity of Delaware Gaming equipment and secure all company
and property at all times.
WaWa
2800 N Dupont Hwy, Dover, DE 19901
Shift Leader
SHeed to all the company
’ s safety and health policies, Respond to customer complaints.
sProvide training like associate training and product handling,Participate in training programs that teach the individual to
required duties.
M akes sure that the hotel staff work according to the stand ards of performa ncePlan work schedules and daily assignmen t
associat es
CVS
1 Berry Dr Lumbert o n, NJ 10/96 10/08
Assistan t Manag er
A Train store staff by reviewing and revising orient a t ion to products and sales training mat erials; delivering training sessio
reviewin g staff job results and learning needs with retail store manag er; developing and implem en t in g new product trainin
Evaluat es competit ion by visiting compet in g stores; gath ering informa t io n such as style, quality, and prices of competit iv e
merchandise.
mPurchases inven tory by researching emergin g products; anticipat in g buyer interest; negotia tin g volume price breaks; plac
expeditin g orders; verifying receipt . Attracts customers by originating display ideas; following display suggestions or sche
constructing or assembling prefabricat ed display propert ies; producing merchandise displays in windows and showcases, a
sales floor.Pro mo t es sales by demonst ra t in g merchan dise and products to customers.
s Helps customers by providing informa t io n; answerin g questions; obtaining merchan dise request ed ; complet in g paymen t
transactions; preparin g merchan dise for delivery. Prepares sales and customer relations reports by analyzing and categori
informa t ion; identif ying and investiga tin g customer complain ts and service suggestions.
i Maint ains a safe and clean store environ me n t by developing and publishing evacuation routes; determin in g and documen
locations of poten t ially dangerous materials and chemicals.M ain t ains invento ry by checking merchandise to deter min e inve
levels; anticipat in g customer deman d .
l Prepares reports by collecting, analyzing, and summarizing informa t io n . Main t ains quality service by establishing and enf
organiza tio n stand ards. Maint ains professional and technical knowledg e by att en ding educational workshops; reviewin g pr
publications; establishing personal net works; bench markin g stat e of the art practices; participa tin g in professional societi
Contribu t es to team effort by accomplishing relat ed results as needed .